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    Asus N550 power problems

    Discussion in 'Asus' started by Greigm, Nov 3, 2015.

  1. Greigm

    Greigm Newbie

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    Hello
    My Asus N550 laptop will not switch on.
    It was shut off at night and disconnected from the mains and the next day would not switch on, completely dead.
    I have tried the battery and charger with a friends identical laptop and they function normally and his battery and charger with mine but my laptop will not switch on.
    We tried removing as many components as possible ( hard-drive, DVD reader etc) and still nothing.
    After using his charger with my laptop it would not charge his until we had unplugged it for a few seconds (suggesting that the short circuit protection had kicked in?).
    My battery shows 16V when tested seperately but almost nothing when installed in the laptop (again short circuit protection?).
    Also there seems to be no voltage detectable anywhere on the motherboard.
    Any help or suggestions would be appreciated
    Thanks in advance.
     
    Greigm, Nov 3, 2015
    #1
  2. Meaker@Sager

    Meaker@Sager Company Representative

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    Sounds like a short circuit on the board yes if the brick is cutting out.
     
    Meaker@Sager, Nov 3, 2015
    #2
    Greigm likes this.
  3. Prostar Computer

    Prostar Computer Company Representative

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    Yes, it sounds like main board failure, unfortunately.
     
    Prostar Computer, Nov 4, 2015
    #3