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    Asus N550JK -DS71T has random, subtle color changes

    Discussion in 'Asus' started by arencambre, Jul 18, 2014.

  1. arencambre

    arencambre Notebook Enthusiast

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    Just got an Asus N550JK-DS71T yesterday. Great in every respect so far except one annoyance: occasionally I notice the screen's colors shift slightly, like the laptop's color temperature adjusts. I think it typically corresponds to when I change which app is on the foreground or if I load a new app. These are routine productivity/internet apps, not anything intensely graphical or games where you would expect color temperature changes.

    I also recall that when I turned it on for the first time, early in the initial Windows 8 setup finalization (where you enter laptop name, etc.), I noticed the brightness adjust briefly a couple of times. I dismissed it as the video drivers likely installing or adjusting things for the first time.

    Is this normal? I came from a 2011 HP Envy 14. I never experienced random color temperature changes or shifts on that or any other PC, all with the same apps.
     
  2. arencambre

    arencambre Notebook Enthusiast

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    Just noticed something: if I open the Calibrate Color utility ( Control Panel > Appearance and Personalization > Display) and hit Next, I get the same type of color shift. While I expect this shift in that app, because its purpose is to calibrate colors, I am not expecting it in any other apps.
     
  3. arencambre

    arencambre Notebook Enthusiast

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    I'm assuming that > 100 views and no responses means this is not a normal experience?
     
  4. Prostar Computer

    Prostar Computer Company Representative

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    Do you have Asus Splendid software installed (remove it if you do)?
     
  5. arencambre

    arencambre Notebook Enthusiast

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    I do! Researching it further, it may explain the color temperature shifts. And after more experience with this laptop, I think the color shifts are definitely associated with certain events. For example, when I sign in to the computer, I get a shift to a dull tone then a shift back to a bright tone, all pretty rapidly.
     
  6. Prostar Computer

    Prostar Computer Company Representative

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    Bless it! That tends to come up on the Asus ROG forums quite a bit as well. Removing that software should eliminate the shifts in the temperature. :)