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    Asus N550jk fan problem

    Discussion in 'Asus' started by playonline3102, Sep 22, 2014.

  1. playonline3102

    playonline3102 Notebook Enthusiast

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    Hi, everyone.
    Yesterday, i decide to install fanspeed to control temperature. But then everything go blue screen with error of cannot find bios. Then the laptop restart as usual, however the fan is louder than normal. Try to access fanspeed software but receive blue screen again
    I thought it has some dust so I open the case (after shut down) and spray some air compressed can to the fan. Today, the fan goes crazy at 100% even idle.

    I try to boot into safe mode, check the cable, install new window but the fan is still go 100% all time
    What should i do now? Please help
     
    playonline3102, Sep 22, 2014
    #1
  2. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    You meant SpeedFan right?
    The utility doesn't really work on notebooks but desktop computers.
    Blue screen is possibly caused by incompatibility with the software and fan controller module.
     
    Kevin@GenTechPC, Sep 23, 2014
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  3. playonline3102

    playonline3102 Notebook Enthusiast

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    Yeah, you are right, Speedfan not fanspeed.
    My problem haven't gone so i decided to send it back to Asus. Hope they can fix it. As I read in the Net, someone said spraying air from compressed can could break the fan. But I don't know if it is truth or not.
     
    playonline3102, Sep 23, 2014
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  4. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    It's not true.
    Compressed air can clean the fan and heatsink, but sending it back to ASUS may not resolve the issue.
    However, please keep us posted.
     
    Kevin@GenTechPC, Sep 23, 2014
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  5. Prostar Computer

    Prostar Computer Company Representative

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    A can of compressed air could be damaging, but forced air in and of itself is generally not bad to use in cleaning a laptop out. The cans can accumulate moisture when tilted, so that's one thing to be careful of. They are (or at least, were) reportedly damaging to the environment as well.
     
    Prostar Computer, Sep 23, 2014
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