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    Asus N56vz touchpad not responding- Windows 7

    Discussion in 'Asus' started by Luanee, Sep 24, 2012.

  1. Luanee

    Luanee Newbie

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    My Asus n56vz is running Windows 7 and I've had it for a couple weeks now. I usually use a wireless mouse with it. Today I noticed the touchpad and buttons no longer work. It's an Elan touchpad, the program is ETDWare PS/2-X64 10.5.9.0.
    I tried disabling and re-enabling it, restarting the computer with and without the mouse plugged in, and re-installing the drivers for it. Nothing has had any effect.

    Also I have another possibly related problem- if I put the laptop to sleep by closing it, when I open it the laptop keyboard is unresponsive. If I restart the laptop it works again.

    No idea what's causing these problems, thanks in advance for your time and any input.

    EDIT: I noticed both these problems today, and last night when I shut down windows did and automatic update. I tried system restore from yesterday, but it had no effect.
     
    Luanee, Sep 24, 2012
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  2. Luanee

    Luanee Newbie

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    Problem solved!
    I unplugged my laptop and shut it down using the power button. When I started it again it said windows had not shut down properly. I selected "start windows normally". Suddenly all my problems are gone, touchpad work perfectly. I have no idea what was wrong or why that worked.
    :)
     
    Luanee, Sep 25, 2012
    #2
  3. nipsen

    nipsen Notebook Ditty

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    Behold: Microsoft Windows! And for our next act this evening.... the magical triple-breasted contortionist flute-singer!!!
     
    nipsen, Sep 25, 2012
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  4. Dartmoose

    Dartmoose Newbie

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    Sorry for the thread necro but -

    The same thing happened to me on Windows 8, and I tried everything: rebooting 100 times with the AC plugged in, with and without the wireless mouse, reinstalling ATK and the ELAN driver, safe mode, reenabling the touchpad from BIOS, BIOS update, multiple system restores, restoring from a disk image...

    Then I tried rebooting without the laptop plugged and the trackpad miraculously started working again! Thanks Luanee.
     
    Dartmoose, Nov 19, 2012
    #4