The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Asus N71Jq not booting - Can't enter Bios setup

    Discussion in 'Asus' started by pjkovie, Jan 27, 2017.

  1. pjkovie

    pjkovie Newbie

    Reputations:
    0
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    5
    My son was home for the Holidays and brought his laptop with him - it wasn't booting. I told him to leave it with me and I'd see what I could do. Anyhow, after searching the web and trying all of the suggested fixes - nothing has produced results. What it does on power up is just show the "Asus" splash screen for a few seconds, then the cursor goes to the upper left corner and flashes - that;s it! I have tried all of the key depressing "fixes" - the F2, Esc, F8, F10, etc while pressing the power button. No Good! I have searched for a disassembly guide to help me open it up to try the "CMOS" short method or to remove the 2032 CR battery. Those searches have produced zilch! Does anyone have any suggestions or information that could help me resolve my problem? Thanks in advance for any assistance!
     
    pjkovie, Jan 27, 2017
    #1
  2. Az Wx Guy

    Az Wx Guy Notebook Consultant

    Reputations:
    12
    Messages:
    113
    Likes Received:
    6
    Trophy Points:
    31
    Maybe try an F9 restore. Do you have the owners manual? A restore will wipe the drive, so proceed carefully. There is a disassembly guide you can probably find in the n71jq thread. It's called N71VN Series Chapter 02-v1.0.pdf . I can't attached the document because there is a 2MB limit to posts and the pdf is 3.8. You might also try removing the battery for 10 minutes or so. Not a CMOS reset but might help.
     
    Az Wx Guy, Feb 5, 2017
    #2
  3. ALLurGroceries

    ALLurGroceries  Vegan Vermin Super Moderator

    Reputations:
    15,730
    Messages:
    7,146
    Likes Received:
    2,343
    Trophy Points:
    331
    Things to try to troubleshoot a POST problem. After doing each try powering on the machine.

    0.) Remove AC power and unplug or disconnect the battery for 30+ seconds to reset the embedded controller
    1.) Remove all hard drives and optical drives
    2.) Try only one stick of RAM at a time
    3.) Try on AC power without a battery
    4.) Try on battery power without AC plugged in
    5.) Try warm booting by hitting CTRL+ALT+DEL after the splash screen

    Sometimes resetting the CMOS battery will do the trick, but it requires a bit of disassembly and is absolutely not worth trying until you've run through the basic stuff above. The CMOS battery looks like it's underneath the left hand side of the palmrest. See this YouTube video at 7m30s:
    Asus X77J N71JV Disassembly guide Zerlegen Repairing Fix Replacement Disassembling repair


    If this gets you nowhere it could be the result of flashing a BIOS update gone wrong or a hardware failure.
     
    ALLurGroceries, Feb 7, 2017
    #3