Asus N73JF Bios flashed. Bricked.

Hi. Yesterday I was having some issues with the wireless connection on the laptop. Long story short I ended up flashing the latest bios to the laptop.

I didn't read the guide from this forum. I did flash from the harddisk.

The flash failed. The laptop now completely fails to respond when you turn it on. No lights, no sound, nothing happens at all when you press the power button. It is completely bricked.

Advice?

Edit: Continued here - http://forum.notebookreview.com/asu...asus-n73jq-owners-lounge-111.html#post7917402

 

Sorry to hear that. I have no first hand experience but from what I have read you would have to take it to a service center, or do an RMA if it is still under warranty.

 

On top of everything I broke the back lid when trying to remove the harddisk to get to my files.

Talked to a service center. They said they would take a look at it for about 30€. They believed they could fix it.

Thanks for the reply.

 

Did you register for the 1 year Accidental damage warranty? IF so you may be able to get both issues fixed for no charge through ASUS.
If you are still on the 2 year global warranty you may still be able to get ASUS to fix it.

 

I should probably add that I am in Denmark. I haven't registered for anything. It's the retailer that is responsible for warranty requests and they are required to give a two year warranty by law. However the unit has to either be defective from the delivery or if the defect occurs during the warranty period it must not be due to misuse. I am pretty sure flashing the bios would void that warranty.

Of course I could try to claim that it just suddenly stopped working, but it's a pretty thin story.

 

*sighs* I'm not trying to be rude or patronizing, but please, if you have to do any risky thing, always search up on the internet for opinions, warnings, etc. About the back plate, you should have read the e manual on the Asus to know that you have to remove the keyboard, take off 7 screws I think, and then remove the back plate. If you have any other questions, I suggest you either post on this forum,

http://forum.notebookreview.com/asus-reviews-owners-lounges/524616-asus-n73jq-owners-lounge-111.html

or you can send me a private message and I'll try to help you as best as I can. And about your computer being bricked, well, you can try to remove the keyboard, and reset the BIOS by taking out the CMOS batteries for about 5 seconds, and then put them back in. How to take off the keyboard? If you look at the top, you should see a few notches. Get a flat head screwdriver and push them off. Then carefully lift the keyboard so you don't snap the ribbon. Then you should see the batteries. Not sure if it'll work but it's worth a try.

 

Flashing the BIOS is never been considered by Asus to void the warranty, primarily because they provide the tools to end-users to do so. If you use that story, any qualified retail tech will still be able to figure out that the unit is bricked and not suffering from some other functional problem.

If something does go wrong during the flash process (as it can, and as you experienced), the *only* remedy is for the BIOS to be reset/reinstalled - which nearly always requires the unit to be shipped to the regional Asus Tech Support center for repair. I can't remember whether Asus still has their support center in Denmark or not, but you can look that up.

 

I understand. I simply did not expect to to find such a valuable resource as these forums at the time. It was late at night and I was growing increasingly frustrated when all my other efforts failed. Believe me I wish I could turn back time and find these forums before I proceeded.

As it stands I have handed in the unit to a service center and I am waiting for their reply. Perhaps it will cost me a bit of money but sometimes thats how you learn the best.

Continued here -

http://forum.notebookreview.com/asu...asus-n73jq-owners-lounge-111.html#post7917402