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    Asus Q400a Thermal Throttling at 51C with HD4000?

    Discussion in 'Asus' started by FoxClubNiner, Apr 2, 2015.

  1. FoxClubNiner

    FoxClubNiner Notebook Enthusiast

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    SOLVED! Action - Throttlestop
    http://forum.notebookreview.com/threads/the-throttlestop-guide.531329/

    Hi everyone,

    I'm trying to play Guild Wars 2 on my Asus Q400a. The game run well on other peoples Q400a's from what I have seen and read on the internet. And to boot it is officially "Playable" according to intel:
    http://www.intel.com/support/graphics/sb/CS-033387.htm

    I have the game on lowest settings and generally get 60FPS. However the are awful dips in FPS into the teens and 20's every 20 seconds or so. So I installed this utility to monitor things:
    http://www.intel.com/content/www/us...p-boards-software-extreme-tuning-utility.html

    It turns out that the "Thermal Throttle" value spikes at 100% and lowers the GPU clock drastically. That coincides with my FPS drop. I was getting high 80's low 90's Celsius temperatures on the CPU and GPU! Typical laptop I guess!

    So I went to town on cooling mods. I bought a laptop cooling pad, some high performance thermal paste, and even drilled holes in my case around the CPU fan and GPU heatsink to increase the airflow!
    unnamed.jpg

    It worked like a charm. Sort of. My temps are now high 50's and low 60's at a the games start up and generally hanging around 75 after 10 minutes of play. Here's the kicker though. It's STILL thermal throttling! According to the utility I'm getting 100% thermal throttling at only 51 degrees!

    What gives? I'm not sure what to try next. I know this laptop can run the game and others just fine because other people can. The specs are quite decent:

    3rd Gen i7 boosts to 2.9GHz
    HD4000
    8GB 1600MHz RAM
    250GB SSD
    Win7 64Bit

    Any ideas? Im all out.

    Obligatory obvious answer list:
    - Bios is up to date
    - GPU driver is up to date
    - Chipset driver is up to date
    - CPU fan works
     
    Last edited: Apr 5, 2015
    FoxClubNiner, Apr 2, 2015
    #1
  2. Prostar Computer

    Prostar Computer Company Representative

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    Driver issue, maybe? Have you removed the driver altogether and installed either the native Windows version or the version provided by Asus to test?
     
    Prostar Computer, Apr 2, 2015
    #2
  3. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    Perhaps it's time to use compressed air to clean up heatsink and vent, also reapply the thermal compound can help to reduce temperature as well.
     
    Kevin@GenTechPC, Apr 3, 2015
    #3
  4. FoxClubNiner

    FoxClubNiner Notebook Enthusiast

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    FoxClubNiner, Apr 5, 2015
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  5. HTWingNut

    HTWingNut Potato

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    HTWingNut, Apr 6, 2015
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