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    Asus Resellers/Return policies

    Discussion in 'Asus' started by gohawks, Mar 13, 2006.

  1. gohawks

    gohawks Notebook Enthusiast

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    Hello everyone,
    I understand that the Ensemble notebook warranties are through Asus only. - But lets say I get a new Ensemble that is a lemon or has a major problem within the first 15-30 days. - Are their any resellers that would allow me to do an exchange through them or would I be stuck going through Asus for that also?
     
    gohawks, Mar 13, 2006
    #1
  2. TheUndertow

    TheUndertow Notebook Deity

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    ^ I think they'd let you do an exchange - the question is whether a restocking fee would apply.
     
    TheUndertow, Mar 13, 2006
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  3. Geared2play.com

    Geared2play.com Company Representative

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    We allow an exchange for another model. You have to read the individual policy though. If you are talking about exchange for the same model because of a defect thats just rma through asus. All resellers have different policies
     
    Geared2play.com, Mar 13, 2006
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  4. gohawks

    gohawks Notebook Enthusiast

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    Thanks for your replies. I think I've decided on a V6j, now I'm just trying to decide where to buy it from.
     
    gohawks, Mar 13, 2006
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