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    Asus U56E Keyboard replacement

    Discussion in 'Asus' started by Gbernstein, Jun 7, 2012.

  1. Gbernstein

    Gbernstein Newbie

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    The lettering on about 9 of the chiclet keys have worn off my laptop. Asus considers this to be a cosmetic defect and will not cover replacement under warrantee. I received a replacement keyboard from an online store and would like to replace it myself.

    I did not see any guides appropriate for this laptop on this forum and before I start removing screws at random thought I would post to this forum before going for it.

    Any suggestions?

    Thanks
    George
     
  2. pashwin

    pashwin Newbie

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    Were you able to replace the keyboard?
    How easy is it? My son spilled soda on the keyboard and they are all sticky now. I have to replace it too
     
  3. J01463156C

    J01463156C Newbie

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    I have a U43 and the replacement was a horrific, hot mess. I ordered a replacement keyboard because my space bar was sticking. It took like two full weeks to get it from the Far East. When I got it, the keyboard cord was 1/4 the length of the one inside and then came time to try and replace it.
    PAINFUL!
    Took no less than a dozen or more screws out from underneath. Then had to pry it open only to find the keyboard and bamboo looking covered are also connected with about 10 screws. Got into and chickened out. I already had issue with the other cords to the power and track pad and sadly lost my track pad altogether.
    I ended up trying to just get it back together and make it as useful as it could be.
    I WILL NEVER, EVER try this again. I have have had Lenovos and other machines and replacing parts is part of the game. It is not this hard and shouldn't be. I was thinking of getting a ASUS Transformer (or whatever the heck it's called since Hasbro sued them) but wont.
    Weak support.....rather....none. No wonder they struggle for sales in the U.S.
     
  4. Sanage

    Sanage Notebook Enthusiast

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    I took my notebook to service center for whole Keyboard replacement.
    Two years ago, I replace one key by myself I have no idea how to restore it after I manually took a key off the notebook.
     
  5. Gbernstein

    Gbernstein Newbie

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    NO problem getting a replacement keyboard from an Asian supplier - took about 2 weeks and cost less $35 (keyboard + shipping). Backed up everything and took out every screw I could find. Was not able to separate upper and lower parts to access keyboard. In the battery "cavity" I found where sections of the laptop upper and lower parts snap together. I tinkered around with this for about 30 minutes and decided to put everything back together, hoping for someone to post something so that I can be a bit more definitive about how to proceed.

    So... does anyone have a manual for the U56?

    Thanks
     
  6. jmtjji

    jmtjji Newbie

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    Where did you get it? It took me a few hours, but I finally figured out how to get the keyboard out, but there wasn't an easy way to clean out the buttons. I ended up having to take a butcher's knife to wedge it open after removing the screws from behind the battery. It snapped back into place so I definitely didn't break anything by doing it.
     
  7. __-_-_-__

    __-_-_-__ God

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  8. cl-jeffrey

    cl-jeffrey Company Representative

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    Hello my name is Jeffrey and I work for ASUS Customer Loyalty Team

    Have you tried checking youtube to see if anyone has videos of replacing the keyboard?

    I have notice the the G Series keyboard looks very identical however not sure if it would fit. Also not sure if the connectors to to the mainboard are identical. I know that the measurements for the keys is 15mm x 15mm.

    Does anyone know if the connectors are identical.
     
  9. Gbernstein

    Gbernstein Newbie

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    Jeffrey,

    As a member of the ASUS Customer Loyalty Team, it would ensure my loyalty to ASUS if:

    1. You could convince ASUS that this is not a cosmetic defect and that they should repair my laptop at no cost to me.

    2. If you couldn't do that, then maybe YOU could provide instructions from ASUS on how to replace the keyboard and I will do it myself

    3. If you couldn't do that, then maybe YOU could provide a relevant YouTube link to interested followers of this thread.

    George
     
  10. Gbernstein

    Gbernstein Newbie

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    Replacement keyboards are readily available at Ebay and Alibaba websites.
     
  11. juansavage

    juansavage Notebook Enthusiast

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    I took it out. Wasn't too tough except that you have to replace the whole top or else have to melt the keyboard and cover together.
     
  12. yep787

    yep787 Newbie

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    Hopefully this helps someone out. I can tell you how to open the laptop as far as the keyboard goes it dont look like a plug and play. I had to get mine open for the wireless card having horrible signal. Anyways. Pull all the screws you can find on the bottom. Remove disk drive/DVD hard drive,ram and battery. That's all for safety of the components. Now your going to take a small flat head screw driver and pry between the top and bottom layer prying the bottom layer out away from the top. Work your way all the way around the edges just like that. Once you have done that you will find two cables/ribbons you need to disconnect from the mother board.lift the little black piece like a piano lid to release the ribbons. Once that is done raise the top part up a little higher take your flat tip and pop it loss from the screen plastic hinges you will see still holding and your laptop will be open. Good luck. I dont know if i need to say this but by anyone using this info. I am not reliable for any damage that may occur from or to you by you from you to the laptop, tools...
     
  13. karakerkhof

    karakerkhof Newbie

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    I have/had the same problem with this same laptop I purchased in fall 2011 - in fact, within 3 months of purchase, 3 keys were already losing their letters. Now 17 letters are missing off my keyboard with regular use: E, R, T, I, A, S, D, F, G, H, L, C, V, B, N, M and the O and U are on their way out. I believe it's definitely a problem ASUS should/should have fixed. I've had Dells, Sony and MacBook Pros and never has any other laptop lost their letters - EVER - until now. I don't want to go through the hassle of replacing the keyboard, so I'm simply looking for replacement stickers so I can sell this laptop and get one that either doesn't use stickers or has a better track-history of not making the user either be a professional typist (luckily I don't need to see the letters) or guess at what the keys are. You should see my family try to use my laptop, they get frustrated quickly. VERY dumb on ASUS' part.

    Kara