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    Asus UX32A does not power on (Only powerlight and capslock light)

    Discussion in 'Asus' started by Adam N, Jan 2, 2016.

  1. Adam N

    Adam N Newbie

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    Asus Zenbook UX32A will not turn on although Power LED on button and the Power LED on the right side near the headphone jack and strangely also Capslock LED do come on and stay on. Fans cycle on and off. Display does not come on. For some freakish reason I was able to get it boot up one after multiple attempts but after shutting it down I have not been able again. Tried disconnecting and reconnecting the CMOS battery and of course the main battery. Made no difference. Removed RAM and hard drive. Still no change. Connected to HDMI monitor and tried to use F8 key to enable second screen. Still nothing.

    Can anyone confirm if this is indeed a motherboard issue or some sort of keyboard issue as I saw some references on some other website forums that people having similar problems with other Zenbooks were actually caused by a bad keyboard. And no, nothing was spilled in this keyboard.

    Oh and also Powercord LED is green when plugged in though the power jack does appear to have a short if you don't get the power cord in the right position but I see that as an unrelated issue but figured I'd mention it.

    Thanks in advance,
    Adam
     
    Last edited: Jan 2, 2016
    Adam N, Jan 2, 2016
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  2. Nessaja

    Nessaja Notebook Guru

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    This could be a fried component (or one about to go) as I've gone through 3 of these (UX31E/A-32A). However, if you've managed to get POST once, then it seems more likely that the BIOS is at fault. Have you tried discharging all power left (holding power for 30-60 seconds) after successfully removing the battery and cmos?

    One other thing could be that the iSSD is dying (unless you thankfully turned it off) which can cause havoc (slow BIOS post among other things as long as it's being used)

    If you got a torx screwdriver you could open her up and check for anything suspicious. Unless you wrongfully made a BIOS update via NTFS, I would suggest opening her up and post results.

    If you got fastboot turned on (can't remember if this one had it) then your main priority is getting into ASUS Setup mode (Esc) than using safemode (F8) which doesn't work on Windows 8 and up.

    Are you using 7 or later?
     
    Nessaja, Jan 16, 2016
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