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    Asus UX32LN HDD Problems

    Discussion in 'Asus' started by kiarash.74, Dec 17, 2014.

  1. kiarash.74

    kiarash.74 Newbie

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    So I've got my UX32LN two weeks ago. This model came with a 1TB Hitachi hard drive. Aside from common "clicking" noise problems, I am experiencing multiple hdd restarts and weird noises when the drive is idle. It goes off then goes on and then again off and on when it's idle. This sometimes prevents the laptop from automatically going to sleep in Windows. When I try to work with the laptop after it has been in this situation the system freezes for a second.
    There are also Interface CRC errors. Last week the error count was 50 and now it is 100. It's only two weeks since I bought the laptop.

    So should I be worried about it? The screenshot for error checks is attached.

    error..jpg
     
    Last edited: Dec 17, 2014
    kiarash.74, Dec 17, 2014
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  2. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    If Health status shows OK, then it's fine.
    The click noise is possibly APM, you can use the utility to disable it which will also allow better performance.
     
    Kevin@GenTechPC, Dec 17, 2014
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  3. Asus_USA

    Asus_USA Company Representative

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    kiarash.74 - Hey kiarash.74. We're very sorry to hear that you're experiencing troubles with your hard drive. We would love to assist you further to have this resolved. Please email us with all the details about the issue along with your personal contact information and notebook serial number to : [email protected].
    Thank you!
     
    Asus_USA, Dec 18, 2014
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