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    Asus Vivobook S550C shut itself down spontaneously

    Discussion in 'Asus' started by Zagadoria, Oct 5, 2013.

  1. Zagadoria

    Zagadoria Newbie

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    I have an Asus Vivobook, and while using it from the battery, it randomly shut down, as if I was had held the power button down for a long time.

    I was simply using it normally, when the screen went black, and I heard a short click, and then the power light went off.


    • Windows 8
    • i5
    • 4 GB RAM
    • 750 GB HDD + 24 GB SSD HYBRID
    • 2GB NVIDIA GEFORCE
     
    Zagadoria, Oct 5, 2013
    #1
  2. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    Check the temperature as well as the battery icon.
    Is it overheating?
    Was the computer using battery instead of AC?
     
    Kevin@GenTechPC, Oct 5, 2013
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  3. Zagadoria

    Zagadoria Newbie

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    The temperature was well into the normal range. The HDD usually idles at around ~42 deg. Celsius. It can play most games without a sweat.

    I was using it on battery though.
     
    Zagadoria, Oct 6, 2013
    #3
  4. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    A defective battery can do this because if the actual capacity is lower than what is being reported by the battery thus shutting off automatically without any warning.
     
    Kevin@GenTechPC, Oct 6, 2013
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  5. Prostar Computer

    Prostar Computer Company Representative

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    You can try using BatteryCare to acquire more info on the battery; it may tell you if it is defective or has excessive wear.
     
    Prostar Computer, Oct 8, 2013
    #5