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    Asus Warranty in Canada

    Discussion in 'Asus' started by Vlad, Aug 30, 2005.

  1. Vlad

    Vlad Notebook Enthusiast

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    I'm considering buying an Asus Z70VA notebook in the US (wanted Z71V but I'm concerned about the infamous battery charging problem) while on travel there and bringing it back to Canada. I was shocked to discover that Asus does not have a service center in Canada despite having them in much smaller countries ( http://support.asus.com/service/service.aspx?no=113&SLanguage=en-us).

    1) Does this mean I would have to RMA my notebook to California if something goes wrong?

    2) Also, do I have to pay duty or tax when I bring the notebook back accross the border? Would the border personnel ask me to prove where I bought the notebook every time I cross the border?

    Thanks,

    Vlad
     
    Vlad, Aug 30, 2005
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  2. lazybum131

    lazybum131 Notebook Evangelist

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    Built-on-Asus laptops have warranty service through the dealer you purchase from. You don't deal directly with Asus for either the Z70va or Z71v so if you buy from a US retailer, you'd have to ship back to them if something goes wrong.

    Ensemble models get service from Asus, according to this there is a new service depot in Markham, Ontario.
     
    lazybum131, Aug 30, 2005
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  3. metaphysix

    metaphysix Notebook Enthusiast

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    If you declare it, you will have to pay tax. It also depends on how many nights you have spent in the US. I'd check out Canada's governement site and do a search for that question. It is actually illegal to bring in something more than 1 grand into Canada, if you stayed for less than 2 nights or something. You can try not declaring it and hope you don't get searched :)

    Also, you can always buy from CanadaSys, they have great prices and do an in-store warranty so all the border smuggling issues can be put to rest.
     
    metaphysix, Aug 31, 2005
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