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    Asus Zenbook Pro UX501 display suddenly pale/broken?

    Discussion in 'Asus' started by Knocturne, Jul 19, 2015.

  1. Knocturne

    Knocturne Notebook Geek

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    So I opened my laptop this morning and the laptop's screen is suddenly completely pale. The colors are all faded and have a white tint to them. My brightness is turned all the way up.

    I haven't ran any tests, but I assume this is a hardware problem? What would cause this and is there any fix or do I need to send my laptop into Asus?
     
    Knocturne, Jul 19, 2015
    #1
  2. HTWingNut

    HTWingNut Potato

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    Send in your laptop. Sounds like the LCD has given up the ghost.
     
    HTWingNut, Jul 19, 2015
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  3. Meaker@Sager

    Meaker@Sager Company Representative

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    That or one of the display channels so half the pixels are white. I agree on sending it in.
     
    Meaker@Sager, Jul 20, 2015
    #3
  4. Asus_USA

    Asus_USA Company Representative

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    Thank you for sharing your experience and I'm sorry to hear that you are having these issues with your notebook. Please email us at [email protected] with the serial number for the notebook and let us assist you and have that issue resolved.
     
    Asus_USA, Jul 21, 2015
    #4