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    Asus beefs up their warranty policy.

    Discussion in 'Asus' started by C2Laptops, Sep 12, 2007.

  1. C2Laptops

    C2Laptops Notebook Enthusiast

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    This just came from ASUS.

    They beefed up their warranty which is pretty interesting.


    ASUS Adds Accidental Damage Warranty to its Industry-Leading Notebook Coverage


    This is big news. News that could shake up the industry. As of September 10, 2007, ASUS is adding a one year of Accidental Damage Warranty (ADW) to its industry-leading ASUS 360 notebook coverage program*, at no cost to customers. Now ASUS notebook customers receive a level of care that far exceeds anything else in the industry. No other notebook company offers anything close free of charge. ASUS' ADW is a fantastic, unique selling feature, but can only help you sell notebooks if you tell your customers about it.

    Full and Complete Coverage
    With ASUS 360 and the Accidental Damage Warranty, here’s what your customers get with their notebook for free:

    A 2-year global warranty – an excellent level of coverage for notebooks
    A 30 day zero bright dot (ZBD) guarantee for the LCD display – only offered by ASUS
    Free two-way standard overnight shipping for repair – standard overnight shipping only offered by ASUS
    24 hours tech support seven days a week** – we’re there when you need us
    Accidental Damage Warranty (ADW) Program - only offered by ASUS
    Accidental Damage Warranty Explained
    Accidents happen. But when they happen to your customers ASUS notebooks, they have no need to worry. If they drop them or spill coffee on them, they are now covered. If a powerful electrical surge shoots through them – covered. If they accidentally get lit on fire – no problem.

    Coverage against unpredictable drops, spills, power surge, lightning and fire damage
    24 hours toll-free phone support** (call 888-678-3688 for assistance)
    Target 3 business days turnaround time for repair/ replacement; not including receiving and shipping time
    One-trip shipping (from ASUS to the user) at no additional cost
    * The Accidental Damage Warranty does not apply to notebooks bought before September 10, 2007. The service plan is offered subject to approval by authorized resellers.
    ** Except Holidays
     
  2. coriolis

    coriolis Notebook Nobel Laureate

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  3. C2Laptops

    C2Laptops Notebook Enthusiast

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    Guess i didnt read the post. Oh well~~~~ good to know...