The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Asus customer service is lacking

    Discussion in 'Asus' started by charlybarly, Aug 18, 2011.

  1. charlybarly

    charlybarly Newbie

    Reputations:
    0
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    5
    I own a UL50vt which has worked great for a year. I recently bought an Asus 1215B for my wife. It's become a total nightmare. DO NOT BUY ASUS PRODUCTS if you want ANY customer support. We sent the netbook back for a second time and they appear to have STALLED fixing it or sending it back in an effort to get us to accept KNOWN touch pad issues that appear unfixable.
    The web is filled with postings addressing the poorly designed touch pad and Asus DENIES this. They will keep you on the phone for hours and seems to have 15 year old kids taking your calls. DO NOT GET INVOLVED!!!
     
    charlybarly, Aug 18, 2011
    #1