Asus quality and reliabliablity?

How do you rate your Asus' quality and reliability in comparison with comparable notebooks from other companies?

V ote only if you own an Asus notebook yourself, or know someone well who does! And please vote even if your experiences are unspectacular!:smile:

P.S.: When I say quality I mean: will it last for a long time under normal conditions? Not: Will it survive a 100' drop or something!

 

Compared to the inspirons, it's much, much better. However, I'd say the HP pavillions are about the same as Asus.

 

Keep in mind, Asus forums = quite biased. But I will say that there is a reason that this forum is the largest and arguably the most fanboyish forum on here. I think whatever the reason is, it is a testament to Asus as a great company.

 

Quality varies between the different models. This is too general.

 

I prefer business models. The ASUS business laptops are the V and W series. Does ASUS still make the W series? These laptops have far better build quality than the A,F, and G series which tend to have serious flaws. The A, F and G series are as bad as the HP pavilion, Dell Inspiron and Lenovo C, N and V series.

I highly recommend ASUS V and W series for their stronger cases and better keyboards. The only exception might be the V1, but the new V1 series might have fixed its previous flaw.

 

I'm not sure quality and reliability can be put together so easily. For example, my V6J has great build quality, but this battery life problem still hasn't been fixed and I'm past my 1 year warranty so I can't even get another battery.

 

Whoa, the G isn't that bad, and the A and F series are better than inspirons, about the same as HP and lenovo C though. The W5 is probably the worst, but it will do better than a Dell, the W2 is the best, and it is better than most laptops I have seen ever. The A is a bit of a step over the W5, the F is a step above the A and the G is a leap above the F, the V is a decent step above the G and the W2 is, well the W2.

 

The G laptops have a flawed lids that flex far too much. In fact it flexes more than my brother's Dell Inspiron Laptop lid. I do not like Inspiron laptops, but I do like Dell Latitude laptops. I highly recommend any business laptop or high end laptop like a MBP, Dell Latitude, Lenovo Thinkpad, ASUS V or W series, HP Business series and so on. I do not like consumer laptops in general. Over 50% of ASUS A series owners voted their A series laptop has some kind of major structural flaw and F series laptops are about the same. Consumer laptops have too many problems in my opinion, stick with business laptops or other high end laptops.

 

You actually have NO idea what your talking about.

I always fnd it amazing how people can rhyme off a dozen or so laptops that they probably just looked at at local Best buy then proceed to know how they are all built.

Your description of the flex/flawed G series lids just proves the point.

I challenge all retailers on this board to compare the G series lids with all other manufacturers laptops they current have in stock and post their findings comparing overall 'stiffness' and flex to both G series laptops.

The G series lids have got more substance and stiffness that it can be opened and closed at its extreme top corners with 2 fingers with NO flex from oposite corner. Most ultra thin lids are so light they automatically cause the sense of caution when at first opening. Both G series are on the other side of the spectrum due to the external aluminum plate lid.

pfffft.....

 

Well what do you want to consider reliable?

How many asus computers come doa? What about Dells or hps?

How many asus computers need complete motherboard replacement? How many overheat?

The hp consumer level notebook has an excellent chassis but its hot.
Even the cheapest asus is better built and more reliable than the most expensive hp, it may just be more fragile.

Just trying to differentiate terms.

 

A series for Average =)

 

I like that A is for Average.

Also, to add to what mike was saying:
You do know that the lid to the G1S is made out of Carbon Fiber right? The stuff they make parts of F1 cars out of? It doesn't have flex issues.
And you also should know the G2S is made out of Anodised Aluminum right? The stuff the rest of the parts of F1 cars are made out of? It doesn't have flex issues either. Have you even seen these notebooks in person?

 

I heard the G1S lid is fake carbon fibre.

 

I may be wrong, but it doesn't feel like carbon fiber. I play with a carbon fiber violin bow, and it has a very different feel to it.

 

It depends. I think the higher end models are more reliable since they have better quality exterior. In terms of the internals, I'll say it's about the same.

I have a V6V (2 year old notebook) myself. It used to be the flagship ASUS notebook when they started manufacturing their own notebooks. Everything works fine with the exception of a battery problem awhile ago (ASUS replaced it w/ no problems). The matte screen is getting some contamination (gray and white spots) but not up to the point that it's going to distract me from my work (yet).

 

the lid is fake carbon fiber. It actually is paint.

The palm rest is aluminum. Everything else is plastic.

 

so far i am not too happy, i have had my g1s for 2 days and already the optical drive is not working, and i have to have it fixed now

 

I don't believe that the whole lid is carbon fiber, but I do think that there is a sheet of it underneath there. I mean I did a lot of work with manufacturing Carbon Fiber last semester (accompanying my friends in Aeronautical and Materials Engineering to the lab for testing and fabrication) and it seemed like a CF sheet to me. But then again I may be mistaken. Regardless, the frame didn't bend to the moderate force I put on it while messing around at the BEst Buy (for about an hour and a half.), and I hear good things about it from owners to support my feelings so I still feel justified that the G1S lid is far from flimsy, CF or not.

 

well its not just paint either. Its more like a melamine. But the aluminum is definitely pure aluminum which is approx 1/16th" thick
Four screw rivets on the top of the casing and 8 micro screws on the screen side bezel hold it all together.
The rest of the laptop is made of a combo of polymer and polycarbonates

 

My Z71V (aside from the fixed battery problems) works great and has continued to be better than most I've seen. I rate it "superior"

 

Well,I do rated "far superior" since I am very happy with my V6V. I still think it's the most beautiful laptop ever made, and it's very reliable.

 

Me too. Both ASUS laptops that I have are far superior to nearly everything I saw in stores, from ASUS or other firms.

 

The problem is I can't find a V6J to buy (I want to give one to my GF, I think I said in another thread) The prices have hardly gone down since it came out!!

 

I'm not sure about the US, but here in Europe you can no longer find the V6J at all...

 

I did find one at www.hoh.de but the price is high-2000 euros.

 

I thought the A series was better-built than the F series, or am I wrong?

 

Both are sub V and W series. I would not recommend any ASUS laptop below V or W series.

 

love my asus... definitely better built than the consumer notebooks that i used to use. however, i would've bought a thinkpad, if it came in a 13" form factor.

 

I just think it is ridiculous that some PC laptops cost as much as and more than apples laptop.

 

Why?

 

Thank goodness for that. This statement is very misleading, IMHO, because it seems to imply that the other models are in some way "substandard". There is a sticky at the top of the Asus forum explaining the model numbers and what they mean. Just because someone needs a V or W doesn't mean everyone else does.

Every laptop brand has a variety of builds and options for users to choose from. Asus, across their models, actually offers very good quality for the money.

Mine has taken some minor abuse and come through swimmingly. Sure, it's got it's shortcomings, but what laptop doesn't?

When you add in Asus' 2-year warranty and their reputation for customer support/repair, their quality and reliability get a boost for that.

But then if it weren't for people who offer up opinions, us lucky folks who actually own an Asus (without just opining about them) might not have been lucky enough to get one.

 

because we all know that apples cost more just bcoz their design, lots of ads all over, just the brand.

Asus have lil advertising, have you ever seen an ad on tv of an asus laptop? also their design is OK compared to other. And after all, most of the components don't have all this difference in price to produce, neither to be put together.

After all asus puts in their laptop components from other manufacturers, like hitachi, intel, nvidia. so why should they cost SOOOO much, even compared to other PC laptops.

I hope it's clear what I am trying to say.

PS: I have an Asus.

 

It is, but Apple's are priced correctly according to what their specs are. The extra price is for the premium screens, LED backlighting, Mac OS, Aluminum casing and design. The premium is about 200-500 dollars, depending on the model.

 

Onw a M6N Pentium M 1.6, and have the battery seating problem (when the notbook is lifted, it switches to standby because battery contact is lost on some point). Hope this is solved now by adding a piece of plastic from a creditcard in the latch.
Also have an A6Ne and have a lousy dvd-writer (tsst L532a), which asus refuses to switch for another brand. With the L532a it's very unlikely to burn a decent dvd

 

I have a z81sp and while I love the thing overall, I have a serious issue with Asus's support of the product.

When I first got the laptop, every game I played had issues with artifacts. The source of the problem was that the bios that came installed on the computer was overclocking the vram. The bios that was offered on the official asus website didn't even address this problem. Luckily, the tech support from my reseller (geared2play) rocks and eddie was able to find the right bios and email it to me. Now I have another issue where, if i don't go into the bios when I start up the computer, select "load setup defaults" and save and exit, there is a chance (i'd say 1 in 5) that the device manager will either not detect the wireless card, or i'll get a code 10 error. It's not that serious of a problem and I haven't been to quick to fix it, but it's still kind of rediculous that i'm having these bios problems in the first place. I've owned a gateway laptop, a gateway desktop and an IBM desktop and before I owned this computer I never really knew what flashing a bios meant and never needed to.

This is the first and only asus that i've owned so my experience can only provide minimal insight. I've also heard some resellers say that the series that the z81sp is a part of isn't their most popular/well designed series which might explain the lack of support.

Overall, Asus gave me the best bang for the buck and the support that you get from resellers like geared2play and pro-portable is second to none, so I do plan on getting another asus when it comes time to replace the one i've got.

 

It is just a personal preference of mine. I almost always recommend business laptops over consumer laptops. They are slightly more expensive, but I think it is worth it.

 

Gotta say, love my Asus A8JP's quality and reliability. Used for about 6 months now and still as good as ever.