Bizarre G50V Melodrama - tragicomedy inside!

First, I want to thank ViciousXUSMC, RdWing, and the others on here who were generous enough to psot about the G50V-A1. They helped me make the decision to get one, and I don't regretit; from what I've seen so far, it's a great machine. My only real complaint is the colour scheme - whomever decided that that an orange-and-black laptop should having cobalt blue and teal lights should be shot in the kneecaps.

Well, that's almost my only complaint.

After cataloging the contents of the box, I followed Vicious's simple directions and set up my drive to Raid 0. No problems so far. Reinstalled Vista and the drivers, and the only smallhiccup is Windows constantly saying on startup that the program aspg.exe is corrupt, which is nothing important, afaik. So far so good.

I decide to try out the CPU capabilities for gaming a bit, and the best way I know how to do that offhand is a huge Civ4 map. I put my Civ4 install disk in the drive and nudge the drive closed. Here's where it gets good - the optical drive wobbles, the disk comes loose, but the drawer closes regardless. I open the drawer, and the disk is missing.

The G50V does magic tricks!

It seems my disk has been jammed in the small, CD-sized crevasse between the optical drive and the keyboard. Jammed deep. Needlenosed plier and tiny screwdriver efforts have proved fruitless.

So anyone got any bright ideas before I give tech support the story of their day?

 

Sorry, but your post made me lol. I found it delightfully written.

Especially

and

I apologize for not having a solution, but thank you for the laugh. Also, kudos for the awesome title.

Edit: Well, perhaps you could find the manual for it, and remove the keyboard?

 

disassembly?

 

Wow, Hungry Hungry G50V's! Thats kinda crazy? Tech support anyone?

 

call tech support, but they'll probably tell you to send it in our you can get some clamps

 

I'd say send it off for fixing before it does another magic trick.

And very humorous post. Good to see ppl around here can take it easy even when something goes wrong.

The only problem might be your Civ 4 disk being very scratched up. Hope not.

 

A scratched disc can usually be buffered out. Let's hope the disk isn't cracked!

 

This sounds like the perfect opportunity for a dropcheck!

 

You could try removing the optical drive (usually it's one or two screws and then it comes out, no warranty voided), and see whether the disk comes out.

If so, try again with a blank disk. See if the same thing happens again. Maybe what happenned is that you did not secure the disk properly with those little tabs that close around the rim of the inner hole when you put it on the tray.

If it does it with another disk as well, (or if the optical drive has become faulty due to scratches by the disk inside) then RMA the optical drive. I don't think that it's necessary to RMA the entire notebook, because the problem seems to be contained to the optical drive.

Edit: I think that the disk is jammed inside the optical drive. The tray goes entirely in the drive, it's not like the disk spins right under the keyboard.

Or is it indeed between the drive and the keyboard? Even so, removing the ODD should do the trick.

 

Yeah. Blue, Black, and Orange?

I love the laptop, but I want to go out in public with the damn thing.

Whoever did that needs to be shot in the face with a sh!t-gun.

Sorry to hear about your issue there, but thanks for a smile on my face

 

I agree with E.B.E. You can remove the optical drive via 1~2 screws at the bottom, and remove the CD jammed inside.

 

I am certainly people got a good laugh out of this; I certainly did, after I had finished gnashing my teeth and shaking my fist at the Dark Notebook Gods. If this was a bad horror movie, it would turn out that the G50V had been designed by Sid Meier's evil twin, designed to roam the world and destroy his brother's works.

To be clear, the optical drive works. The laptop works - I'm typing on it now. The disk, as far as my wife (a scientist and programmer and very techy) and I can tell, is not in the optical drive - it is above it. If people with G50Vs care to look, there is a small CD-sized crease between the optical drive and the keyboard (?), and there she is, somewhere deep. Removing the optical drive could give us access, but if it's a solid housing, that's not a sure thing.

We've both built our own desktop PCs before, so we wouldn't have any qualms about taking something out, so long as it wasn't voiding the warranty - we just don't know which screws to remove. If anyone has an info, please share, otherwise it's tech support for me.

Thanks again, everyone.

 

I hinted at this but didnt mention the error. aspg.exe is the asus copy protect program and it gets broken by one of the windows updates. So uninstall or block that program to fix it if you do not use copy protect. Other than that its going to be hard to figure out what update breaks it and avoid downloading it.


As for space above the optical drive yes I have mine on right now and can see it pretty easy since there is blue light eminating from there. It would be big enough for a disk I think but wow how in the world lol...

This is a good time to mention does anybody else have there blue led for the express gate quick key stay on always? When the unit is off, and EVEN when the lid is closed I can peek down in the space between the lid and keyboard and see its still on. I dont think it will really harm anything as the power it uses should be very very little but it just strikes me as odd that it would be like that. I like my stuff to be OFF when I have it off. I don't like my electronics rebelling against me with a mind of there own.

 

Condottiere, on my laptop the CD screw has an icon near it that says just that, "CD", with a small circle near it. If your laptop is like that, you're in luck.

Otherwise just remove all the screws on the bottom. As long as the notebook is off and the battery is out, there's no damage you can do. Also no damage to the warranty. Then pull out the drive, and the DVD should fall in the remaining gap.