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    Broken USB

    Discussion in 'Asus' started by Bigtatsu, Dec 25, 2009.

  1. Bigtatsu

    Bigtatsu Notebook Enthusiast

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    On the right side of my laptop i have issues using the USB ports, or audio ports.

    It will detect it, then right away not detect it. Does this warrant the "ASUS loves their (new) customers - Free 1 year Accidental Damage Warranty"

    thanks
     
    Bigtatsu, Dec 25, 2009
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  2. Bigtatsu

    Bigtatsu Notebook Enthusiast

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    bump
    buuuuump
     
    Bigtatsu, Dec 27, 2009
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  3. andrewe1

    andrewe1 Notebook Consultant

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    I think that qualifies for the standard warranty from asus, not the accidental one.

    So yeah, give them a call...
     
    andrewe1, Dec 27, 2009
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  4. David

    David NBR Random Reviewer NBR Reviewer

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    The accidental warranty is for protection against fire, water, surge and drops. Your issue with the USB is a hardware problem, so it would fall under the standard warranty as andrewe1 mentioned.

    Keep in mind that not all Asus laptops purchased from Best Buy has the accidental damage warranty.
     
    David, Dec 27, 2009
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  5. Bigtatsu

    Bigtatsu Notebook Enthusiast

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    oh okay, thanks.

    how do i know if mine has accidental warranty? for future refferances..
     
    Bigtatsu, Dec 28, 2009
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  6. David

    David NBR Random Reviewer NBR Reviewer

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    Actually, I take back my last statement. All Asus notebooks from Best Buy will not have accidental warranty (sorry for the confusion). What I mean to say is that some Asus laptops from Best Buy will offer 2 years standard (hardware) warranty; most of them will be 1 year.

    To check your warranty status, you will need to contact Asus technical support.
     
    David, Dec 28, 2009
    #6