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    C90_irql_not_less_or_equal

    Discussion in 'Asus' started by pogitz, May 21, 2008.

  1. pogitz

    pogitz Notebook Consultant

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    Hi guys !

    Just need some help here.

    Finally i had the time to note the frequent BSOD's that i get from the c90. It says that the error notes are like these :

    IRQ_NOT_LESS_OR_EQUAL

    STOP : 0x0000000A (0X8A7A54F4, 0X00000002,0X00000001, 0X81EE9874 )

    Can't seem to exactly identify where its coming from. I already changed and tested the RAM thru memtest and no errors found ( already left it testing overnight for several passes ) , checked and changed HDD found no errors again ( thru windows vista scandisk ). I can run 3dmark 06 just fine, GPU seems stable during gaming. My temps seem to be normal.

    So i really got no clue how to prevent it. Seems to be happening randomly, and i was hoping someone knowledgeable could help me interpret the errors as stated above. Thanks a lot in advance !

    did more observations, seems to happen when starting up and logging in. On event viewer, this is the error that frequently shows up :

    Unable to initialize the security package Kerberos for server side authentication. The data field contains the error number.
    Any idea where this might be coming from ? tnx.
     
  2. viperabyss

    viperabyss Notebook Evangelist

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    I've also had BSOD problems with Vista 32bit, but it went away with 64bit. I would highly recommend you reinstalling Vista, or upgrade to 64bit (providing you can find the drivers).
     
  3. twoprong

    twoprong Newbie

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  4. The Forerunner

    The Forerunner Notebook Virtuoso

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    From what I know its a driver issue. It can be caused by a host of driver incompatibilities. Also it might be the RAM. Run a memtest to make sure your ram is fine.
     
  5. pogitz

    pogitz Notebook Consultant

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    @viper
    seems like a tough choice. because i've read about the difficulty on finding the drivers for the 64 bit vista. Ill strongly switch to it if ive exhausted all means and still could not prevent these problems.

    @twoprong.
    ok. read the thread. seems like our case might be familiar. Did you check in event viewer if ur also getting the same error ? ( kerberos authentication ???? ) Im also interested on when you purchased your unit. I've ordered mine 23 Aug 2007. Im sure we're not the only ones having these problems, ( there are still a couple of c90 users with this IRQL_NOT_EQUAL_PROBLEMS ) but i remember someone pointed out that this message is useless without the error codes. THis is why i specifically noted this error down and hope someone could interpret it for us, to pinpoint this problem. Soon as i get some help, ill inform you. tnx.
     
  6. pogitz

    pogitz Notebook Consultant

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    thanks man ! but ive already ran MEMTEST, found no errors after overnight testing for several passes. But to be sure, i even replaced both RAM modules and replaced with a new one ( kingston ), and tested it as well. My old RAM batch, and the new batch both passed without errors under memtest.
     
  7. The Forerunner

    The Forerunner Notebook Virtuoso

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    Then I would have to chalk it up to a driver issue man. I've been looking this up and if its not ram its almost always a driver issue. You probably need to re-install drivers and see if that helps. Looking at threads through google, thats what seems to be the consensus. As well as microsoft's statement about the cause of this error.

    http://www.google.com/search?hl=en&...=iRQL_NOT_LESS_OR_EQUAL+microsoft&btnG=Search

    Found this also in reference to your specific stop error. Give this a read and see if it helps. I know it says 2000 but its still relevant.

    http://www.microsoft.com/technet/pr...serv/reskit/prork/prhd_exe_igcc.mspx?mfr=true
     
  8. twoprong

    twoprong Newbie

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    @pogitz

    This was in Feb '08, but it was from a reseller (Velocity Micro), which I would assume means there's no telling when the machine came from Asus.

    I hadn't checked the event viewer, but looking at it just now I did see a couple errors just like what you see. Under "source" it's listed as an "HttpEvent." They're the only errors. Not sure how well their timing corresponds with the bluescreens, but I'll keep an eye out for them after future crashes.

    (Edit: I found this support article http://support.microsoft.com/kb/949213 which seems to indicate this error can be ignored.)

    The couple tech people I spoke to were most interested in the 0x0000000A part, and weren't as interested in the four codes that followed it. Which, for the record (and in case it helps) are:

    0x836044F4, 0x00000002, 0x00000001, 0x81AC4874.

    I think they're different with every BSOD, however - these are from the one that I happened to photograph.

    Thanks for the reply, and please keep us posted!
     
  9. LePhasme

    LePhasme Newbie

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    Hi,

    i had some BSOD problem with my C90S that appeared randomly.

    I found the driver with windbg, for me it was IR driver.
     
  10. pogitz

    pogitz Notebook Consultant

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    hey thanks for the links. ill limit it down to drivers.... just dont know which device is causing it. A lot of my errors usally point to the " kerberos authentication " and DHCP-Client. errors. Wifi ? im using 4965. Ill change it and see if this is the problem.
     
  11. twoprong

    twoprong Newbie

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    pogitz,

    Are you by any chance using AVG anti-virus? I disabled it with msconfig, and it seemed like that maybe stopped the blue screens. It's hard to say because AVG somehow re-enabled itself (magic!), after which I got a BSOD. I finally just uninstalled AVG, and got no BSODs the last few restarts.

    Bear in mind that I was only getting the BSOD upon startup, but I'm not sure if it was starting-up from sleep, hibernation, or a power-down... Or if any of that made a difference. Anyway, I've been changing power settings, and that affects shutdown methods, so who knows, maybe that stopped the BSODs.

    It was the fact that the blue screens happened at startup that made me suspect AVG, which kicks in right then.
     
  12. NightWalker

    NightWalker Notebook Evangelist

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    I've been using AVG since I had my C90S with no problems at all, still worth checking though.
     
  13. mujtaba

    mujtaba ZzzZzz Super Moderator

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    Well, usually when Windows crashes like that, it makes a core dump that can be found in the Temp Directory (The per-user on in Document and Settings not the on in the Windows directory), use Windows Debugger (google it and you can find it) and open the core dump using it and you will find which driver has caused the crash, so you can take the necessary action to fix it. I had the sudden resetting problem (Before resetting, windows is kind enough to make a core dump too) and I analyzed it using Windows Debugger to find out that RALink's Wireless Card driver was broken (which continues to be broken even now, consult google about the RALink Driver BSOD and Resetting problem to see what I mean ;) )
     
  14. twoprong

    twoprong Newbie

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    Welp, I obviously jinxed myself with my last post. I started up from sleep mode, and was in the process of uploading pictures from my camera when I got a bluescreen. However! This one had the error code: bugcode_usb_driver 0x000000fe. This is a code I've never seen before. Progress!

    @mujtaba: So I understand you, this debugger will debug bsod as well as the sudden resetting problem? Or are the two the same problem?
     
  15. pogitz

    pogitz Notebook Consultant

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    Im running Norton Anti virus... updated to vista sp1, wifi 4965 drivers, and still no luck on the BSOD's. Still no solution for me... ( but havent tried switching my wifi to 3945 ). Ill try the debug... see what ill find.
     
  16. mujtaba

    mujtaba ZzzZzz Super Moderator

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    It will find out who has been responsible for the crash for both cases, since for the both cases, Windows makes core dumps from what I have seen.
     
  17. John Kotches

    John Kotches Notebook Evangelist

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    I was getting this as well as numerous memory_management errors which all went away when I did two things;

    1) Upgraded to memory from Gentech -- 0 memory errors since then.
    2) Reloaded Vista.

    Cheers,
     
  18. Cancer777

    Cancer777 Notebook Evangelist

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    My IRQ_NOT_LESS_OR_EQUAL bsod went away when I changed my 2+1 gb ram configuration to a 1+1gb , anyway mine only ocurred when on battery.

    From what I can remeber the following changes also helped other people with same error message (but different codes):

    - change wireless card from 4965 to 3965
    - change ram configuration and / or ram brand (theres some incompatibility)
    - Check your devices list for any missing drivers (theres one for IR device that sometimes causes conflict
    - Overheating gpu, check your temps, max safe temps is 90c even under load

    If you tried all these already then it could be bad mobo or cpu.
     
  19. pogitz

    pogitz Notebook Consultant

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    ok thanks. ill try changing the wifi. My problem is, its not available here in the middle east. Might be forced to order online again.

    However, my BSOD almost usually comes during startup...( within the first 5mins. ) If it lasts more than 5 min, without errors, im pretty sure im ok.

    changed my RAM, no missing drivers, and im pretty sure the GPU and the CPU is still cold during startup. The only thing i havent done from your suggestion is changing the wifi.
     
  20. deserteagle2525

    deserteagle2525 Notebook Guru

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    Sounds like a similar issue I was having. For me though it was the upgrade to SP1. Uninstalled it and the C90 works perfectly now. So I would recommend a fresh install of Vista.
     
  21. samfromoz

    samfromoz Notebook Enthusiast

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    Hey pogitz,

    did you ever work out your problem? I have been having very very bad problems with blue screens, infact 6 in the last two days.

    Again windbg is pointing to itecir.sys.

    I was getting the same message as you about kerbos in event viewer, but I had a look at this on google and it seems to be an sp1 thing that happens if your computer is not connected to a domain. I restarted my computer and the kerbos error was there as well.

    Do you by chance have a usb device plugged in when you get the blue screen? I recently started using Readyboost. I thought everything was fine but now it seems I am having these problems only with the USB drive in however, it seems to do it even when Readyboost is not enabled (I am currently testing for a bluescreen with usb drive unplugged)

    For me its occurring both on battery and mains and is happening at random times not just straight after bootup.

    It has also happened both after hibernating the machine and after a proper reboot.

    I managed to get the code after the last Blue screen which, I believe was;

    STOP 0X0000000A (0X8A56D4D4, 0X00000002,0X00000001, 0X820CD874)

    however google was no help with this.

    Anyone have any ideas??

    oh one last thing, I recently installed Update for Windows Vista KB950125 and KB950124

    I googled but couldn't find anyone having problems like mine because of these upadates

    Thanks

    Sam
     
  22. pogitz

    pogitz Notebook Consultant

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    Hey sam !

    Unfortunately, still havent solved this BSOD thing. However, itecir.sys ( if i remember from the posts is the infrared driver ) There is a thread here linking a new infrared driver that stopped his BSOD's on the c90. Ill try to look it up for you...

    this stop 0x0000000a error is very difficult to solve, since this would entail a lot of testing and observation to identify whats causing it. But on my case, i get the BSOD only during startup, and I'm almost 95 % sure it happens when i have something plugged in on the USB ports during startup. ( mouse, cooler, or external HDD ). I'm still testing it for now. Whenever I startup, I remove any devices on the USB ports. I just replug them in when Im already on the windows desktop. Observed for a week now, no BSOD's yet. So far so good.
     
  23. pogitz

    pogitz Notebook Consultant

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  24. samfromoz

    samfromoz Notebook Enthusiast

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    interesting.

    I have just been playing FIFA now for maybe close to an hour with the USB stick unplugged and no problems.

    It seems that is what is causing the problems. Very odd though as I ran it for maybe two weeks with readyboost enabled and not a single problem.

    Thanks for that thread. I did see that before. I might try that driver, it seems odd though as may latest bsod seem to be caused by the USB stick I am using (Sony Microvault)

    Last week I formatted it to NTFS so tonight I put it back to FAT32 and I'll test to see if that makes any difference.

    Just out of interest do you fully shut down your machine or hibernate?

    All the best,
    Sam
     
  25. pogitz

    pogitz Notebook Consultant

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    I usually do a complete shutdown. And when i turn on the lappie, ( if there are devices attached to my USB ports ) , there's a 70-80 % chance it would BSOD with this stop 0x0000000a error, IRQ not less or equal error. I just try to prevent it by removing all USB devices when powering on.