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    Can I somehow confirm that my motherboard was in fact replaced? (UX31A)

    Discussion in 'Asus' started by HunkaHunka, Oct 26, 2013.

  1. HunkaHunka

    HunkaHunka Notebook Enthusiast

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    I recently sent my Zenbook Prime UX31A in for service. When it was returned, there were no details of the work performed. But on a later chat session with Asus, I was told that the motherboard had been replaced - but he was able to provide very few details. Is there somehow for me to confirm that the MB was in fact replaced?

    Thanks,
    HB
     
    HunkaHunka, Oct 26, 2013
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  2. HunkaHunka

    HunkaHunka Notebook Enthusiast

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    Anyone?
    I booted into BIOS but couldn't see anything.
     
    HunkaHunka, Oct 27, 2013
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  3. ALLurGroceries

    ALLurGroceries  Vegan Vermin Super Moderator

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    You would need to compare the serial numbers before and after you sent it to asus.
     
    ALLurGroceries, Oct 29, 2013
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  4. ronsou

    ronsou Notebook Enthusiast

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    Well, if you have a record of the MAC address for the wired ethernet port, you could see if its changed. Though the wireless ethernet is a mini-pcie card that could have been swaped out then back, the onboard ethernet is basically soldered to the motherboard. If its a different MAC address, you know the motherboard was changed. The box the notebook came in may well have the MAC address on it somewhere, or sometimes a sticker might. The current MAC address is easily checked (e.g. IPCONFIG /ALL, then look at Physical address.)
     
    ronsou, Oct 31, 2013
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  5. HunkaHunka

    HunkaHunka Notebook Enthusiast

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    An excellent suggestion. Thank you.
     
    HunkaHunka, Oct 31, 2013
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