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    Cannot access Nvidia ctrl panel

    Discussion in 'Asus' started by N3wb33, Jun 18, 2017.

  1. N3wb33

    N3wb33 Notebook Enthusiast

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    I've been having this issue long time back and I've tried everything that I could find on Google but still no solution. I cannot access my Nvidia ctrl panel. Ive tried:
    1.DDU and reinstall both intel and nvidia drivers.(from official website)
    2. Downloaded Older driver versions and installed. I have many driver versions of both Intel and Nvidia drivers.
    3. Updated bios from Asus official site.
    4. Reinstalled OS.
    I'm guessing it is software problem because the Nvidia drivers detects everytime I install the drivers. Your help would be much appreciated. Thank you.
    Asus A555L notebook
    Nvidia GeForce 930M series
    8gb ram
    1Tb hdd
    Win10 home 64x
     
    Last edited: Jun 18, 2017
    N3wb33, Jun 18, 2017
    #1
  2. namaiki

    namaiki "basically rocks" Super Moderator

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    Is the GPU detected and working in games or other things?
     
    namaiki, Jun 18, 2017
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  3. N3wb33

    N3wb33 Notebook Enthusiast

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    QUOTE="namaiki, post: 10548586, member: 23136"]Is the GPU detected and working in games or other things?[/QUOTE]
    No its not working. I cannot access the Nvidia control panel no matter how many times I click the button.
     
    N3wb33, Jun 19, 2017
    #3
  4. Support.2@XOTIC PC

    Support.2@XOTIC PC Company Representative

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    No its not working. I cannot access the Nvidia control panel no matter how many times I click the button.[/QUOTE]
    This could indicate an issue with the NVidia GPU, so just to clarify you can install the driver but your cannot access the NVidia control panel when you right click on your desktop screen?
     
    Support.2@XOTIC PC, Jun 28, 2017
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  5. N3wb33

    N3wb33 Notebook Enthusiast

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    The Nvidia option is unavailable when I right click the refresh button.
     
    N3wb33, Jul 20, 2017
    #5
  6. Vasudev

    Vasudev Notebook Nobel Laureate

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    Might give Nvidia inspector a try.
     
    Vasudev, Jul 20, 2017
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  7. N3wb33

    N3wb33 Notebook Enthusiast

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    Nvidia inspector is not detecting my driver
     
    N3wb33, Jul 20, 2017
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  8. N3wb33

    N3wb33 Notebook Enthusiast

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    Can it be a hardware problem? But I can uninstall and reinstall without any problem. It detects my gpu while installing
     
    N3wb33, Jul 20, 2017
    #8
  9. Vasudev

    Vasudev Notebook Nobel Laureate

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    So Intel GPU is working correctly? Also, check Device manager -> Display adapters -> Nvidia 930m
    If you see a yellow bang, you need to check your hardware if its failed or not. Might have to replace your entire board.
     
    Vasudev, Jul 20, 2017
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  10. N3wb33

    N3wb33 Notebook Enthusiast

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    Intel is working correctly. Device manager shows error code 43...device has stopped working. How do I know for sure if it is hardware fail?
     
    N3wb33, Jul 20, 2017
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  11. N3wb33

    N3wb33 Notebook Enthusiast

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    I've tried "error code 43" solutions from Google which is not helpful for me
     
    N3wb33, Jul 20, 2017
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  12. Vasudev

    Vasudev Notebook Nobel Laureate

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    Most probably your GPU has failed. You could try contacting your vendor in case ur warranty is in place.
     
    Vasudev, Jul 20, 2017
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  13. N3wb33

    N3wb33 Notebook Enthusiast

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    Thank you for your response. My warranty is expired. I didnt want to accept the fact that my hardware gpu had given up on me. Asus can be a pain sometimes. I hardly used for gaming purposes and thia had to happen right after my warranty ended
     
    N3wb33, Jul 20, 2017
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  14. N3wb33

    N3wb33 Notebook Enthusiast

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    So my only solution is to change the entire motherboard? Any idea how much it wwild cost? i5 8gb 1tb hdd and 2gb graphics?
     
    N3wb33, Jul 20, 2017
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  15. Vasudev

    Vasudev Notebook Nobel Laureate

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    That's bad. You could open it up and do a repaste. Sometimes it can solve problems.
     
    Vasudev, Jul 20, 2017
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  16. N3wb33

    N3wb33 Notebook Enthusiast

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    That's not a bad idea. Only if I had a little more knowledge about hardware and repasting. Lol
     
    N3wb33, Jul 20, 2017
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  17. Support.2@XOTIC PC

    Support.2@XOTIC PC Company Representative

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    Are you also having issues getting GeForce Experience to come up?
     
    Support.2@XOTIC PC, Jul 26, 2017
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  18. N3wb33

    N3wb33 Notebook Enthusiast

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    No. I can open GeForce without any problem
     
    N3wb33, Jul 26, 2017
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  19. Vasudev

    Vasudev Notebook Nobel Laureate

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    With everything grayed out, correct?
     
    Vasudev, Jul 27, 2017
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  20. N3wb33

    N3wb33 Notebook Enthusiast

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    Yes . and it shows that I need to connect online.
     
    N3wb33, Jul 27, 2017
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  21. Vasudev

    Vasudev Notebook Nobel Laureate

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    Did you connect it to online?
     
    Vasudev, Jul 27, 2017
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  22. N3wb33

    N3wb33 Notebook Enthusiast

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    Yes. And it is automatically downloading newer version. I'll download and update.
     
    N3wb33, Jul 27, 2017
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  23. N3wb33

    N3wb33 Notebook Enthusiast

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    It's already downloaded and updated to the latest version. But i still cannot access the control panel. When I try it shows "Nvidia settings are not available" you are not currently uisnt a display attached to an nvidia gpu
     
    N3wb33, Jul 27, 2017
    #23
  24. Vasudev

    Vasudev Notebook Nobel Laureate

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    Yeah it means your Nvidia GPU is dead, but intel GPU is working since you are using optimus laptop.
     
    Vasudev, Jul 27, 2017
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  25. N3wb33

    N3wb33 Notebook Enthusiast

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    If my Nvidia gpu is dead, how can it detect and install? I'm sorry I'm still new to this. And can you give me any option on what must be done? Thank you.
     
    N3wb33, Jul 27, 2017
    #25
  26. Vasudev

    Vasudev Notebook Nobel Laureate

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    @Papusan: Is there any other method to revive nvidia gpu from error code 43 in device manager. So far I got only these links:
    @N3wb33 : Try these steps in the link https://forums.geforce.com/default/...p-windows-10-how-i-solved-the-code-43-error-/
    One more thing, is the BIOS updated to latest one?
    EDIT: Looks like you have some update for BIOS, ATKPackage and others
     
    Last edited: Jul 27, 2017
    Vasudev, Jul 27, 2017
    #26
  27. N3wb33

    N3wb33 Notebook Enthusiast

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    Thank you for taking the trouble. I downloaded the bios from asus website with my model number and even updated it. I shall try the link you sent me
     
    N3wb33, Jul 27, 2017
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  28. N3wb33

    N3wb33 Notebook Enthusiast

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    There has been many many error code 43 problems which I've found in the Google that has been solved. I wish mine was also the same case with the Nvidia GPU still alive and kicking.
     
    N3wb33, Jul 28, 2017
    #28