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    Computer illiterate and need help!!!

    Discussion in 'Asus' started by xbabyvee, Jun 8, 2011.

  1. xbabyvee

    xbabyvee Newbie

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    I was watching youtube videos on my ASUS A52F while washing dishes (not clever, i know) and accidentally got some soap suds on the keyboard, barely any! Didn't think it was a big deal so i just brushed it off. Got a phone call once i was done, so i just closed laptop. When i opened it again, there was a blue screen saying ASUS Tek. Easy Flash Utility and other stuff. My 'q' key wasn't working so i couldn't exit it. I turned it off and on by pressing the power button and it automatically booted into ASUS Tek. Easy Flash Utility again. I restarted again and got into BIOS i believe and fidgeted around an eventually 'discarded changes and exit' and windows started normally.

    Now my laptop automatically boots into ASUS Tek. Easy Flash Utility when i turn it on. How can I get it to boot normally again?

    Also, some of the keys on my laptop aren't working:
    left tab, windows key, q, t, y, o, ', x, c, v, m, right ctrl, right shift, comma, period, forward slash, and 2 on number pad.
    I'm currently using On-Screen Keyboard to type this.

    I took all the keys out and the little tabs under each key, then this black sheet with rubber buttons, then a blue-ish sheet i think is called a circuit board, and carefully cleaned it all using a quick-dry glasses cleaning solution; looked fine but didn't help at all.

    Also downloaded like 5 diff spyware/malware/virus protection programs and it found some stuff but didn't help anything.

    I've had my laptop for less than a year, bought it off tigerdirect.ca, but don't think i have the receipt anymore.

    Can I fix it myself or should I just bring my laptop to a ASUS Notebook Authorized Service Provider and see if they can do anything? How much is that gonna cost me?
     
  2. Hrogi

    Hrogi Notebook Consultant

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    It might be just a new Keyboard...

    Check Ebay.might cost $25...

    Taking it to Asus service center will be a good first step..
     
  3. ALLurGroceries

    ALLurGroceries  Vegan Vermin Super Moderator

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    You probably have a stuck key from whatever got in your keyboard. It's relatively easy to replace and not very expensive.