The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Customer Support

    Discussion in 'Asus' started by Kiwi!, May 13, 2007.

  1. Kiwi!

    Kiwi! Notebook Geek

    Reputations:
    1
    Messages:
    82
    Likes Received:
    0
    Trophy Points:
    15
    In your experience, how has the customer support been for your Asus models? I'm looking into getting a G1 with Santa Rosa, but I've been a little discouraged by rumblings of bad driver choices and poor customer support on Asus's.
     
  2. MilestonePC.com

    MilestonePC.com Company Representative

    Reputations:
    160
    Messages:
    1,973
    Likes Received:
    0
    Trophy Points:
    55
    The customer support for Asus North America is excellent, many here have dealt with them both in Canada and the States.

    As for drivers stick with what works, don't worry to much about updating unless the update fixes a problem. The general rule of thumb is don't fix what isn't broken.

    If you live in another country, then i'm sure others who have had experiences in their country could give you their experiences.
     
  3. Vaath

    Vaath Notebook Deity

    Reputations:
    77
    Messages:
    826
    Likes Received:
    0
    Trophy Points:
    30
    I have a G1 kiwi, can't speak on support as I have had no problems need require fixing.

    Drivers? I would say they are good. Hated Vista all together and reformatted onto XP Pro. Downloaded the XP drivers of ASUS's site and have been rock solid ever since.
     
  4. Tarheelscubs

    Tarheelscubs Notebook Consultant

    Reputations:
    4
    Messages:
    192
    Likes Received:
    0
    Trophy Points:
    30
    Is the asus customer support american? If so, that is a plus for me!

    Will I get India?