Dead Pixel?

Hi all!

After maybe a month of having my G1s... I noticed this pixel that is is always whitish blue? Its not dirt, so I can't wipe it away... is it a dead pixel? Is this covered by Asus under their warranty?

Thanks,
Eric Huang

 

You have what is commonly called a 'bright-pixel' defect. It is stuck, not dead.

Most laptop vendors (ASUS included I believe) require that at least 5-6 pixels be damaged before they will repair it.

 

Try this: http://www.jscreenfix.com/

I read about it a while back, people seemed to be having success fixing stuck pixels.

 

Thanks for the link. I will try it

 

Definitely sounds like a stuck pixel. Sometimes they can be "rubbed" out and brought back to life if you massage the area gently (with the screen OFF of course). Or, you can try running a video that flashes colours very quickly.

However, most of the time, they just cannot be repaired manually.

 

Shoot it didn't fix it.... even after multiple times... now what?

Am I screwed?!?! UGH

 

No not really... Call Asus and see if they be willing to replace the LCD. State that you did not realize there was a dead pixel and learned about the 30 day pixel warranty from another Asus owner.
Maybe they will replace it then.

Else... hope that some more die and you get it replaced then.

 

It's already been over a month... but I'll call Asus and excaliberpc.com to see what I can do. UGH, I pay basically 2K for this nice system... and this retarded pixel gets stuck on me?!?! UGH

 

To be honest still call Asus, and see what they can do, it is worth a shot.

Be honest with them and hopefully they can take care of this for you. Also yuo may have to wait 1-2 weeks, they may have to order in the LCD and then replace it. So depending on when and if they have the part, the sooner the laptop can be replaced.

So basically go through the RMA process, if they decline you, then your stuck, but if they give you an RMA, then your good to go. Good Luck

 

The solutions that MCS gave you have to be tried for like atleast 2-3 hours. Those programs that falsh the screen really quickly. You might even have to leave it over night. Other wise you can try to apply light pressure to the dead pixel with the blunt end of a pen and a damp cloth. Hold it for like 5 minutes, and after that lightly massage the area. If its not a dead pixel your fine.

 

Okay, problem is I need to use the computer for work hahaa... but I'm leaving the program on when I'm not using it... Fingers are crossed

 

Okay, I just called Asus... They are going to send me a RMA # in an email... hopefully they will fix it for me .... Thanks for the responses

 

Read your warranty it does cover Bright ad Dark Pixels but it has to be of a certain size before they will renew your LCD.

The warranty explains all.. good luck