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    Dead W3V phone modem?

    Discussion in 'Asus' started by ruralengineer, Sep 4, 2005.

  1. ruralengineer

    ruralengineer Newbie

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    I just received my W3V a few days ago. Everything is working great except phone modem. It dials but never connects. It just makes a horrible sound after dialing. I verified phone line is good by connecting another PC to the phone line. I went into control panel and removed modem. THen rebooted so Windows would detect and reinstall. I used the provided drivers disk to reinstall. Same prob exists so I think I just have a defective notebook. Are there any other things to check before calling reseller for an RMA?
     
  2. ruralengineer

    ruralengineer Newbie

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    Doh!!!! :eek: I posted this to soon. I tried another phone cord and all is good. First time I have ever experienced a working phone cord not work with one PC.

    So far this notebook is awesome.
     
  3. coriolis

    coriolis Notebook Nobel Laureate

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    Glad to see everything works fine :)
     
  4. PROPortable

    PROPortable Company Representative

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    I wish I could have thought of that for you..... I've seen this happen twice, believe it or not. I've only probably seen a handful of people in the last 3-4 years that even still use a modem for anything other than faxing, so I think the percentage of what I've seen is a good amount of modem users... As long as the drivers are good and the device is working in device manager or network connections.... you don't have a router to worry about, so attention has to be drawn right to the cable.