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    Display driver nvlddmkm stopped responding, but has succesfully recovered.

    Discussion in 'Asus' started by D3vo, Jul 19, 2009.

  1. D3vo

    D3vo Notebook Geek

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    Every time I attempt to play guild wars for more than 5 mins this happens....



    Screen freezes
    Turns black
    Stays black for 10secs-1min
    Starts working again

    This happens about every 4-6 mins.

    This is the error I receive in the icon panel
    "Display driver nvlddmkm stopped responding, but has successfully recovered."


    ANY FIXES?!?


    My notebook:
    Asus g50vt-x2
    (latest drivers installed)
     
  2. Foolio187

    Foolio187 Newbie

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    Are you overclocked?
     
  3. Weenie

    Weenie Notebook Enthusiast

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    This happens when I'm overclocked at an unstable setting.
     
  4. D3vo

    D3vo Notebook Geek

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    I am not overclocked. And it only happens in guild wars...
     
  5. King of Interns

    King of Interns Simply a laptop enthusiast

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    Guild wars stresses the GPU quite alot. Check all your vents and clear any dust that might be blocking them. If there is your problem should be fixed. You could go further and apply fresh thermal compound on the GPU but only if you are comfortable to remove the GPU heatsink to get at it yourself.
     
  6. siLc

    siLc Notebook Evangelist NBR Reviewer

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    Install the nVidia drivers that came with the notebook and see if it changes anything. ASUS Z97V with 9650M GT had the same problem with drivers that are "too new".
     
  7. D3vo

    D3vo Notebook Geek

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    I am doing this at the moment.


    As for the cleaning thing... That's not the problem (I don't think) as all my other games run perfectly at better settings.
     
  8. ikjadoon

    ikjadoon Notebook Deity

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    To see if it is a heat issue, turn the settings ALL the way down in Guildwars.

    If it still happens, newest driver and use a driver cleaner in safe mode.

    ~Ibrahim~
     
  9. D3vo

    D3vo Notebook Geek

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    I was able to fix the problem by using Dox Optimized drivers. =)

    Thanks for everyone's help!
     
  10. G8GT594

    G8GT594 Notebook Consultant

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  11. Reaper05

    Reaper05 Notebook Evangelist

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    i have several friends who say that guild wars is picky about drivers. try a 178 or 179 series driver good luck
    hope this helps
     
  12. G8GT594

    G8GT594 Notebook Consultant

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    Mind posting a link to the DOX driver? Want to make sure i found the right one before i download....
     
  13. David

    David NBR Random Reviewer NBR Reviewer

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  14. G8GT594

    G8GT594 Notebook Consultant

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  15. ikjadoon

    ikjadoon Notebook Deity

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    That's good! :D Drivers are usually the cause for my nvlddmkm errors, too. :)

    ~Ibrahim~
     
  16. J@CKY

    J@CKY Notebook Guru

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    I also have this problem,
    I am using Sager NP9262 with 9800M GT SLI

    This happened all in a sudden like 3 weeks ago when i was watching movie.

    The whole machine frozen and i was forced to hard reset it.(press and hold power button)

    After that it occasionally happened when i playing video games (PES4, Street Fighter4)

    Then one time, bluescreen came out and i notice it's cause by nvlddmkm.sys file. Tried to fix it by reinstalling/update to newer driver (clean uninstall and install in SAFE MODE)

    It seems to be more stable when sli is disabled.

    I suspect this is something to do with voltage (as i saw this on other forums)

    However, i dont find any voltage setting in the Phoenix BIOS, anyone know how to fix it?
     
  17. J@CKY

    J@CKY Notebook Guru

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    Also, i wonder why it suddenly got this problem as i have never got this before?

    could this be some problem with the power supply?? but it's the original one from Sager.... +_+
     
  18. ikjadoon

    ikjadoon Notebook Deity

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    If I'm not mistaken, it's GPU voltage they're talking about. Unfortunately, you'd be voiding your warranty in trying to alter that: either download a program that can do it (google GPU Voltage Tuner; 1.4 or 1.5 is the latest version) or flash a firmware (google NiBiTor).

    It could also be temperatures; ever dusted it out? I'm not even sure: can you a dust a laptop?

    ~Ibrahim~
     
  19. David

    David NBR Random Reviewer NBR Reviewer

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    I just tried it and it works. Try downloading it again... it could have been a busy server when you tried it then.
     
  20. J@CKY

    J@CKY Notebook Guru

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    Thanks....

    It really annoys me... i bought a SLI laptop but can't use SLI in gaming...
    And the problem seems can't be solved even i've tried using more up-to-date drivers...
    I've dusted it out and even applying new cooling compound (MX-2 in this case)

    so i really hope this could solve the problem.

    Again, is it possible some problem of the adapter/charger/power supply? (though i have done nothing to it)
     
  21. G8GT594

    G8GT594 Notebook Consultant

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    Well the DOX drivers didn't take care of the issue. Just had it come up yesterday night while playing L4D
     
  22. ikjadoon

    ikjadoon Notebook Deity

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    @ J@cky

    I mean, it's possible, yes. To "test" this, run HWMonitor in the background and play some games with SLI enabled. What is the minimum value for ATX 12V+?

    ~Ibrahim~
     
  23. J@CKY

    J@CKY Notebook Guru

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    Well... thanks for the suggestion, but sometimes i really doubt if this is the problem with the voltage.

    Coz i dont think watching avi movie will push up the voltage a lot.. but i got frozen sometimes even i was just trying to play a movie.

    Anyway.. i will try a test.
     
  24. J@CKY

    J@CKY Notebook Guru

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    what i afraid most is that this is cause by some hardware problem. Cuz my warranty is going to expire in Aug.... +_+
    Also, I am currently out of the States.

    I read from here that this may cause by M$, so i wonder if switching to Win7 will be able to fix this problem.

    I mean, how likely do you guys think it is cause by hardware problem? Cuz if this is something to do with the hardware, i'd better send it back to Sager before my warranty expires.
     
  25. ikjadoon

    ikjadoon Notebook Deity

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    I've seen many solutions: some are software, some are hardware.

    A common hardware one is memory: run MemTest overnight, any errors?

    ~Ibrahim~
     
  26. J@CKY

    J@CKY Notebook Guru

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    do you mean the System or Video memory?

    (I guess system memory, right?)

    Btw, I've tried swap two cards in slots, and reapplying thermal compounds,
    same problem still came up unless i switch off SLI mode. It frozen randomly when i try to play movie, too... Damn...+_+

    Most of the time it just frozen but not the bluescreen with nvlddmkm.sys error.

    I found myself like an idiot, buying a SLI laptop but i can't enable SLI for anything.
     
  27. ikjadoon

    ikjadoon Notebook Deity

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    System, right. So you never get crashes with it disabled?

    Hmm...what temperature do the cards get with games? Or does it freeze before you can even get to the game?

    ~Ibrahim~
     
  28. J@CKY

    J@CKY Notebook Guru

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    new update:

    Well.. bad news for me, it crashed while i playing game, SLI disabled this time..
    and several more times...

    I really dont know wht happen and what to do now...+_+
    and i really dont wanna send it back to Sager if it's nothing to do with the hardware.. damn...

    I have been to the MemoryTest org site... could somebody give me instruction how to run the test?

    Many Thanks...+_+
     
  29. J@CKY

    J@CKY Notebook Guru

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    The problem gone worse these days, I can't even watch movie properly, every time i open a video file, it either dead straight away, or dead some time later.

    I then do a clean install for driver 190.40 beta, unexpectedly, it works ...
    at l didn't got crash when playing movie. Yet another problem came up...

    nvcpl.dll error... OMG....+_+
     
  30. ikjadoon

    ikjadoon Notebook Deity

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    Do a reinstall of the driver and use Driver Sweeper ( http://phyxion.net/) in Safe Mode AFTER you uninstall this one.

    ~Ibrahim~

    P.S. To run MemTest: go to http://www.memtest.org/#downiso, click "Download - Pre-Compiled Bootable ISO (.zip)". Extract and burn that ISO to a CD. Then put that CD in and restart. Boot from the CD (hit F8 to get the menu). Let it run for a couple of hours.
     
  31. J@CKY

    J@CKY Notebook Guru

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    I used DH Driver Cleaner.NET to clean the registry/files etc. after uninstall in safe mode.

    is that much different between Driver Sweeper and the one i used?
     
  32. J@CKY

    J@CKY Notebook Guru

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    UPDATE:

    Well... i was so hopeless and try to reinstall my windows...

    I am now using WinXP 32-bit, with 190.40 driver. It works fine when watching video, both Single-GPU mode and SLI mode. :rolleyes:

    I just reinstalled my Street Fighter 4 to test the system....
    UPDATE: well was in SLI mode, success to start the game, but fail to sustain...it gone black screen at some point, but the music still going...

    Also, I find problems when i go to the NV Control Panel. I got the same problem several times when i click on "Adjust Video Color Setting" when i am in SLI mode, Blackscreen cant see anything, and i heard the CPU fans up the speed....then i force the machine off...

    EVEN it looks a little bit more stable with SLI off, when i go into the game, it black out in some time but the game is still running...

    this is not my screenshot coz my CP is in Chinese ~~"
    [​IMG]

    should i turn other version of NV driver? +_+

    Also, I want to ask for more method to stress test my system, esp. for my graphic card. will 3Dmark be useful in this case?
     
  33. J@CKY

    J@CKY Notebook Guru

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    I started to doubt if this is cause by the file nvlddmkm.sys because i can't even fine the file in the whole C: drive. I tried using windows search function, search all file including hidden and system files....
    but no result return?!

    I guess this is something to do with hardware???
    So i have to post it back to Sager?? OMG... 100+ GBP to post it back to the US!
     
  34. ikjadoon

    ikjadoon Notebook Deity

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    It's definitely on your system; it's literally the file that is the driver. Like that file is the driver itself. It is probably somewhere.

    It blacks out when you click "Adjust Color Settings"? Hmmm......it sounds like some software thing, but a glitch. There is some setting wrong somewhere, I'm not sure. Is it repeatable?

    Have you tried contacting Sager for their support? They may know something.

    ~Ibrahim~
     
  35. J@CKY

    J@CKY Notebook Guru

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    That really looks like a software/driver problem somehow.

    But this kind of problem should be able to be fixed by reformatting the machine...
    but that doesn't work... that really makes me feel hopeless...+_+

    I have contact Sager, seems like I will have to send the machine back to have a check...
    coz i really tried everything i could...
     
  36. ikjadoon

    ikjadoon Notebook Deity

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    It really is peculiar....one last shot: try a really old driver revision, but one that still supports SLI on your motherboard. Usually the driver CD that came with it works well. Do any issues occur with THAT version?

    ~Ibrahim~
     
  37. J@CKY

    J@CKY Notebook Guru

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    Actually yes, I have tried...
    It's the 176.02 version of driver...

    Though I would like to try it once more...
    ai... but that doesn't really solve the problem. coz i switched to newer driver because it is not really good for gaming... a bit lagging.

    anyway... worth a try

    UPDATE: Well ... no luck... the one came with the Sager drvier disc not work as well.. I changed it back to 185.85, the official latest version on NV's site. I guess I can't escape the fate of sending it back to Sager for a thorough check... +_+
     
  38. ikjadoon

    ikjadoon Notebook Deity

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    Darnation.....good luck, man. I'm sorry... :(

    ~Ibrahim~