The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Does ASUS always take a few days to response to esupport/ticket?

    Discussion in 'Asus' started by baii, Apr 6, 2012.

  1. baii

    baii Sone

    Reputations:
    1,420
    Messages:
    3,925
    Likes Received:
    201
    Trophy Points:
    131
    as title asked. Is this the normal case? I hate to contact manufacturer via phone as some tend to forward you oversea and help you "troubleshoot".

    I contact HP once via email and they have email response within 12 hour ~~
     
    baii, Apr 6, 2012
    #1
  2. ALLurGroceries

    ALLurGroceries  Vegan Vermin Super Moderator

    Reputations:
    15,730
    Messages:
    7,146
    Likes Received:
    2,343
    Trophy Points:
    331
    Yes, email is the slowest way to contact ASUS. Don't expect a prompt reply.

    You can try either chat or phone support if you need a quick response.
     
    ALLurGroceries, Apr 6, 2012
    #2
  3. baii

    baii Sone

    Reputations:
    1,420
    Messages:
    3,925
    Likes Received:
    201
    Trophy Points:
    131
    I will try chat again then call. Last time I tried , never connected after few hours and no queue was shown ~~.

    Would speaking chinese help when calling :D ?
     
    baii, Apr 6, 2012
    #3