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    Extra Year of Warranty

    Discussion in 'Asus' started by dokta, Jun 17, 2005.

  1. dokta

    dokta Notebook Enthusiast

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    I'm sure this has been posted already, but I'm having trouble finding it. If anyone could help me out, I'd appreciate it. I'm just wondering if that extra year Global warranty from Asus on the W3V is available in Canada, or only in the United States? I recently bought one, and want to claim the warranty ASAP if I'm able to.

    Thanks.
     
    dokta, Jun 17, 2005
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  2. PROPortable

    PROPortable Company Representative

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    Dokta,

    The 3rd year warranty is a North American warranty and ONLY good through selected US dealers. If you bought your W3 from a US dealer, then you can still submit their invoice to Asus for that extra year. If you bought it in Canada, you're out of the luck.

    Hope that helps.

    Thanks,
    Justin
    PROPortable
    800-474-2296
    www.proportable.com
    [email protected]
     
    PROPortable, Jun 18, 2005
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  3. dokta

    dokta Notebook Enthusiast

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    Oh that's too bad. I bought it from Canada Computers.

    Thanks for the info Justin.
     
    dokta, Jun 18, 2005
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  4. PROPortable

    PROPortable Company Representative

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    No problem.

    Thanks,
    Justin
    PROPortable
    800-474-2296
    www.proportable.com
    [email protected]
     
    PROPortable, Jun 18, 2005
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  5. Delphaeus

    Delphaeus Newbie

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    What if we buy it from a US shop (like yours) but we live in Canada (or anywhere else)?
     
    Delphaeus, Jun 18, 2005
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  6. PROPortable

    PROPortable Company Representative

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    Like I said... It's a North American warranty, only good if bought through selected US dealers.... so yes as long as you're still in north america. [ ;)]

    Thanks,
    Justin
    PROPortable
    800-474-2296
    www.proportable.com
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    PROPortable, Jun 18, 2005
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  7. abcabc

    abcabc Notebook Guru

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    how do you submit it, does anyone know if there's a link within the asus site? do we email a scan, fax it (the invoice)...
     
    abcabc, Jun 20, 2005
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  8. abcabc

    abcabc Notebook Guru

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    <blockquote id='quote'> quote:<hr height='1' noshade id='quote'>Originally posted by PROPortable
     
    Last edited by a moderator: May 8, 2015
    abcabc, Jun 20, 2005
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  9. PROPortable

    PROPortable Company Representative

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    Well if you were "aware" of the extra year warranty, you should have known the details of it.

    If you didn't buy it from the list of US dealers on Asus site, your invoice will mean nothing. But you have to email it to Asus.

    http://usa.asus.com/event/Premiere%20Protection/index.html

    Thanks,
    Justin
    PROPortable
    800-474-2296
    www.proportable.com
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    PROPortable, Jun 20, 2005
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  10. abcabc

    abcabc Notebook Guru

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    <blockquote id='quote'> quote:<hr height='1' noshade id='quote'>Originally posted by PROPortable
     
    Last edited by a moderator: May 8, 2015
    abcabc, Jun 20, 2005
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  11. PROPortable

    PROPortable Company Representative

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    All I was saying is that if you knew about the warranty or some other company mentioned it and they weren't on the list, then it's their problem and you'd have to take it up with them.

    But yes, you have to know the details and if the place you bought it didn't have that link to Asus' detail page on it...... then you should mention it to them or Asus because it was sort of part of the deal...... inform the customers.

    Thanks,
    Justin
    PROPortable
    800-474-2296
    www.proportable.com
    [email protected]
     
    PROPortable, Jun 20, 2005
    #11