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    G1S screen problem

    Discussion in 'Asus' started by sgtmatt1, Feb 2, 2008.

  1. sgtmatt1

    sgtmatt1 Notebook Evangelist

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    I got a problem with my G1S screen:

    I already noticed this a long time but now It's really bad!
    The right side of my screen is much darker than the left side.. (I notice it the best when i look at the icons on the right bottom)
    The left side has good lightning and It's clear but the right side is really dark...

    Is this light leaking or something?
    (Also under the clock, on the right i got a black corner on a blue background)

    When i take a printscreen and i paste it in paint it's dark, when i move the picture to the left side of my screen, than it's clear :(


    I hope you guys can help me out...


    Also what are the best settings for having a clear, sharp (with nice colors) screen ? (Because you can change a lot of options in the nvidia control pannel) and also is Splendid (from Asus) good or bad?
     
  2. WLF46WLF

    WLF46WLF Notebook Evangelist

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    dont know for the leakage.

    for colours: get higher contrast, less brightness in the colour scheme ;)

    I had 65 (from 50) contrast. it's better
     
  3. E.B.E.

    E.B.E. NBR Procrastinator

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    To the OP: I think that you have a problem with the backlight, in that the backlight to the right of your screen is dimmer, perhaps even failing.

    You should send your notebook in for repair work, they'll probably replace the LCD screen.
     
  4. sgtmatt1

    sgtmatt1 Notebook Evangelist

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    Isn't it possible to do some testing or something ... ??
    I don't know what, but I need my laptop every day so i don't want to send it in for repair just for nothing ;)


    @ WLF46WLF:
    Thanks, indeed I get nicer colors :)
     
  5. WLF46WLF

    WLF46WLF Notebook Evangelist

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    maybe you can take a picture of the screen and post it, so we can see and tell you if something is wrong ;)
     
  6. E.B.E.

    E.B.E. NBR Procrastinator

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    Yep that's a good idea. But I don't know what kind of testing could be done for a backlight... it either works well or not.

    Does the same un-evenness of the screen show up in the BIOS? If so, then it's nothing software-or-driver-related.

    Another thing to try is to open up the computer and try reseating the LCD and inverter cables -- that could eliminate any connection problem.
     
  7. Negz

    Negz Notebook Consultant

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    I have this problem on my G1S too. The left side of the screen is slightly brighter than the right side. It's just another flaw to add to the pile.
     
  8. WLF46WLF

    WLF46WLF Notebook Evangelist

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    unfortunately I think it's definitely the backlight, I have the same problem, very much brighter from bottom
     
  9. E.B.E.

    E.B.E. NBR Procrastinator

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    RMA... your best bet.
     
  10. WLF46WLF

    WLF46WLF Notebook Evangelist

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    RMA won't do anithing! trust me
     
  11. E.B.E.

    E.B.E. NBR Procrastinator

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    Well I'm having difficulty in believing that. If the problem is the backlight and you clearly specify that in the RMA form, they will change the LCD and it'll be fine.

    WLF46WLF, Did you try to RMA, and did you clearly describe the problem? If so, was your LCD changed?
     
  12. WLF46WLF

    WLF46WLF Notebook Evangelist

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    exactly: ine was in RMA and they said that the screen was ok! grrrr

    it's very awful for a 2500€ notebook
     
  13. E.B.E.

    E.B.E. NBR Procrastinator

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    Ok, please explain in more detail. You sent it with this fault and they said the screen was OK? Could you post a picture of your screen on an even background so that we see what we're talking about.

    Or perhaps they exchanged it and the second screen had the same problem? Maybe it's not in the screen then, such problems might also be the fault of the inverter, for instance. (But it's less likely, and we'd really need to see a picture)

    In any case, the fact that they did that with you doesn't stop me from suggesting an RMA to the OP. That's still his best bet of getting it fixed. It's either that, or live with the fault, or get a screen off ASUS estore or ebay for a few hundred dollars and fix it yourself... take your pick :)

    Edit: where are you located? Just out of curiosity.
     
  14. WLF46WLF

    WLF46WLF Notebook Evangelist

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    I'll post a picture soon, I have one, but not in this computer.

    I had many problems with the notebook, and one of them was the screen! in my opinion the screen I have is not fair for a 2500€ notebook! neither for a shop centre notebook! it's awful. but they said it's what ASUS put in my kind of notebook, and there's no problem with that (I don't think so!!)

    I'm from Italy. I was thinking to replace the screen myself, but the notebook stayed @RMA for 2 months and a half! it's a shame. now I'm a little bit depressed, because although 2 months and a half lost, the notebook still have some problems they don't want to fix (they tell me it's all ok!). One of these problems was that the notebook shut down on 3D apps. btw, last RMA seems to be fixed the issue. I spoke with a responsible of ASUS Italy, and he told me that if the RMA found the problem, they would have replaced the notebook with a new one, and the tech centre would have paid something for this situation. obviously officially they have not found anything, but now it works fine (strange ah??).
    So I have a notebook in RMA after 3 days, retired and regive immediatly to RMA 2 times, disassembled & reassembled completely 2 times. after all this time, I have not still used it (retired it yestrday!). If I'd have to buy a notebook now, I'd wait a couple of weeks for new releases, instead I have this, payed 3months ago, already obsolete
    very disappointed
     
  15. E.B.E.

    E.B.E. NBR Procrastinator

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    What were your other problems besides the screen and the overheating (probably that's what caused shutdown on 3D apps)? (not that these problems aren't enough...)

    The policy here in the Netherlands, as far as I understand, is that if they can't fix the notebook after 3 RMA-s, they will replace it not with the same type, but with a newer equivalent or better model. I'm not sure what that would be in your case.

    You can try and push for a replacement, in your communications with them. It is really abnormal to have the notebook 3 (4?) times for warranty work and be able to use it for only a few days out of your first 3 months. Really wrong.
     
  16. WLF46WLF

    WLF46WLF Notebook Evangelist

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    yes unfortunately this is Italy! I hate it!

    one of the probs was the touchpad: used once, wear like it was used for years! my finger didn't slip on it after one use!
    today I used the touchpad for a couple of minutes, because I moved with the notebook, and without the mouse to show something to a friend: now it has already signs of the INTENSE use! wow two minutes! incredible!

    then, after first RMA, the case was all scratch by signs done to open it and replace the motherboard. even the screen cover had a leak, because they replace the first screen bacause of 3 bad pixels (I had ZBD fiuu), they admit the problem with the light leakage, but they put in the same crappy LCD.
    So they replace again ALL! case cover, screen covers, and put in my hdd, motherboard and screen. it returns me with problems in 3d apps. ok, the day after I was at ASUS Italy, spoke with a responsible... and then what I told you before.

    now, after over 2 months I had a worked Machine! but the touchpad starts to have the same problem. and the screen is the same as before.
    I don't think I can return the notebook now, but really this is the first and will be the last time I bought an ASUS product. no more.
     
  17. E.B.E.

    E.B.E. NBR Procrastinator

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    About the main problems, yeah, it seems that the problems you have with light leakage are not a defect, but a characteristic of the entire series of LCDs used on the G1S, at least those subtypes sold in Italy. So I don't think it'd be useful to send it again for that thing... If this really disturbs you and you are willing to invest money into it, you can get a friend in the US to help you with a purchase of another G1 LCD from the ASUS Estore... or you can try ebay. But that'll be some hundreds of dollars... (3-4)

    I'm not sure I understand what is going on with the touchpad. You mean fingers live prints/oily traces on it? Must be the material. In any case I don't think another RMA will fix this, either.

    All in all, sorry for your bad experience...

    (Let me make just one more note... scratches on the notebook after RMA are a sign of very poor professionalism
    of the repair techs. My V6 has been in service 3 times and there was never a trace of such things.)
     
  18. Theros123

    Theros123 Web Designer & Developer

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    Well, I'm sending in my G1s in the USA for a RMA for a 3rd bad screen. Hopefully this time they'll give me a replacement. I guess the Asus European people are just that much worse lol?
     
  19. WLF46WLF

    WLF46WLF Notebook Evangelist

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    the touchpad was "weared", consumed! they replace it with a new one, now after two minutes I used it, i can see it will wear the same way :(

    I've not a G1S, but a VX2S. as I said, I'd have bought an LCD screen from ebay: 200€ with taxes, but now, after all this time, I think it's not the case to spend more money on a not cheap notebook, that now after over 2 months lost a part of his value.

    I really think ASUS do good notebooks, or products! the notebook is good quality built (except the screen & touchpad), but for example I saw a v1jp, and it was very good! but my experience makes me hate ASUS!
     
  20. WLF46WLF

    WLF46WLF Notebook Evangelist

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    Italy up to all. this is what I mean: here they admit the problem, but replace it with the same screen & problem. so I tell them that I expect they replace it with a different model, and what do they do? simply erase the first diagnose in the first RMA, so I can't do anything.
     
  21. E.B.E.

    E.B.E. NBR Procrastinator

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    Uh... if it's a VX2S and it's light leakage, why are we discussing it on a G1S thread about bad backlight? :)

    Well anyway. I've never been in favor of these VXes, you pay a price premium for something that I'm not sure is really there. Well, what you pay for are the souped-up components and the hand-manufactured lid, I think.

    V1J have their problems, as well.

    But anyway, we've hijacked the thread long enough. Hopefully the OP will post back with her/his findings.
     
  22. WLF46WLF

    WLF46WLF Notebook Evangelist

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    because I said I had the same problem from bottom, and told OP that in my opinion he could not do anything :)
    so you ask me my experience ecc ecc... :)
     
  23. E.B.E.

    E.B.E. NBR Procrastinator

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    Yeah, nevermind. But I think your problem is light leakage, whereas there is something wrong with the backlight of the OP.
     
  24. WLF46WLF

    WLF46WLF Notebook Evangelist

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    Ithink it's only caused by the fact he has a side (left) backlight
     
  25. E.B.E.

    E.B.E. NBR Procrastinator

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    I don't quite understand. You mean his right backlight is broken? Possibly. I'm not sure how many sources of backlight a typical LCD has, possibly just L and R.
     
  26. ClearSkies

    ClearSkies Well no, I'm still here..

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    AFAIK, the majority of notebooks only have a single CFL tube - you don't typically get into dual backlights until you hit the larger desktop monitors.
     
  27. WLF46WLF

    WLF46WLF Notebook Evangelist

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    I mean he has only a right backlight! and he has leakage like I have from bottom. very awful to see :(
    but asus will not do anything to fix that.
     
  28. E.B.E.

    E.B.E. NBR Procrastinator

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    I didn't know that. Then it might be indeed light leakage with the OP. It's difficult to imagine though such an amount of light leakage that could be seen as "lighter" on a bright background. It would need to be a defective screen, which it probably is.