G1S shutdown,hibernate & restart problem

Hi,

Sometimes when i try to shutdown, hibernate or restart my g1s it doesn't do that. The hard disk is spinning and the screen goes black and it stays like that forever. I have to do the hard reset. When i start the system and immediately shutting it down works fine. But when i work in the system for long time and trying to shutdown or hibernate will not shutdown the system completely. This is happening sometimes only.I could not able to isolate the problem.

Any help would be appreciated!

Thank You

 

I can't belive it's a G1S problem, maybe a bad program running? Check it out...

 

I am not using any bad programs...the ones which are running in the memory are acronis, objectdockplus, vmware workstation,virtual server,zonealarm and asus utilities. thats all..no other programs are active..

 

Sounds like a problem a few of us were having with some old modded Video drivers, Is it that when it goes to sleep, Hybernate. it sounds like it wakes up but the screen dosen't lite up?

 

i second the notion of "user error" not a hardware defect. you know what to do

 

it goes to sleep and wake up without any problem...it happens only when hibernate, shutdown and restart. that too sometimes only!!!

 

I had the same problem right out of the box. After swapping out the ram, it worked better, but I still run in to the same issue on occasion, although not as much after the ram swap.

 

I know that after I restored the Asus video drivers, the G1S preformed all power functions flawlessly.

 

I am using the video drivers provided by asus. Even i had some BSOD when i hit the sleep button. May be problem with ram...i have to check it up by running memtest..

 

I've had no problems with Hibernate no matter what kind of load or programs I have running. I have it set to automatically hibernate after 1 hour which happens a couple times a day. The only driver I've updated is the intel inf file and the sound drivers.

I do remember having the change some of the default options from sleep to hibernate. Maybe your putting you machine to sleep instead of hibernate.

 

I use sleep when i take a quick break it works fine without any problem 1 or 2 time it caused BSOD. and by default in the power option all set to sleep which i prefer rather than hibernate..in the night i used to hibernate explicitly.

I ran memtest for an hour and it reported no error. so i guess there wont be an y problem in the memory. I will run the memtest whole night and see what happens..

Thanks to all for your reply

 

It sounds like either a hardware or driver problem. I would try a fresh install or re-imaging of the system and see if the problem persists. If it does it's more than likely a hardware issue and I'd take it up with the vendor or ASUS.

 

True, I also suggest reinstalling.

First, reinstall all the drivers and software that could be related to the problem:
ACPI driver and utility
video
Power4Gear

Also stop any non-essential ASUS utilities (LifeFrame, LiveUpdate etc. In fact if you use LiveUpdate remove it completely it is cr_p).

See if that fixes the issue.

If not, do a complete system recovery.

If that doesn't solve it either, post back and we'll take it from there...

 

Yes I have the same problem from day 1!!!! and the only thing I updated was the BIOS. Sleep, shutdown, and restart works, but hibernate doesn't. It just makes the screen go black but hte computer stays on. ANd theres no way to get rid of the black screen so you have the press the hard shutdown button.

 

The Video drivers are the main cause of this. Reinstall the stock Asus Video drivers (the ones on the CD) and see if that fixes your problem.

 

I had this happen to me with my brand new G1. I don't see how it could be a driver problem becaue I was using stock drivers at the time. I solved the problem by doing a system restore and so far it has not returned. I don't think it's a hardware problem because if I booted into safe mode then the problem would go away.