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    G1s crashing problem

    Discussion in 'Asus' started by Coletrain12, Aug 14, 2007.

  1. Coletrain12

    Coletrain12 Notebook Enthusiast

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    I seem to be having a problem with my G1s crashing... i can start it up and just let it sit at the desktop and do nothing and it will bring up the blue screen and crash. It has done this multiple times... doesn't matter what im doing, although sometimes it will go a little longer than other before crashing it will eventually crash. I do remember updating the motherboard from the Asus website... that might be the problem...

    Any help and suggestions are appreciated.

    Thanks
     
  2. FusiveResonance

    FusiveResonance Notebook Evangelist

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    check your memory. Use memtest or RAM probe.
     
  3. Coletrain12

    Coletrain12 Notebook Enthusiast

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    and how do i get those programs to work?? i went to their websites but couldn't figure it out.
     
  4. MilestonePC.com

    MilestonePC.com Company Representative

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    Generally the rule of thumb is don't fix what's not broken. You mentioned, that you updated the bios? Well before you did that, was the notebook running fine? If so, revert back to the previous one and you should be fine.

    If everything goes bad or wrong, you may want to consider reinstalling windows and using the recovery discs.
     
  5. Coletrain12

    Coletrain12 Notebook Enthusiast

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    lol where do i go to revert back to my older version of bios...?
     
  6. Coletrain12

    Coletrain12 Notebook Enthusiast

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    well i think i found it but it won't let me roll back a driver...
     
  7. FusiveResonance

    FusiveResonance Notebook Evangelist

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    i have an f3sv-b1 laptop. Heres the route i would take. Its probably similar to yours.

    Flip your notebook over and there should be a tiny reset hole. Straighten a paperclip and press the reset switch for 20 seconds.

    Start up your system on AC power, and if you get the option go for "safe mode with networking"

    Once vista has started head to the asus site and grab the old version of the BIOS. Download and flash your mobo with that version.
     
  8. Coletrain12

    Coletrain12 Notebook Enthusiast

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    i may try that... although now i remember that it may have not started really crashing until i installed a virus software... the thing is i can't not have this software because the school im going to now requires it to be used before you can use their internet access.
     
  9. Coletrain12

    Coletrain12 Notebook Enthusiast

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    how can i reinstall windows?? i have no windows disk just the recovery disk...
     
  10. Coletrain12

    Coletrain12 Notebook Enthusiast

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    reinstalled vista... still crashed... tried to flash my bios with the earlier version but it said it wouldn't let me..
     
  11. Coletrain12

    Coletrain12 Notebook Enthusiast

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    ok guys i still have the problem... i have reinstalled vista and have reverted back to the older version of the bios... but it still crashes.. i feel like i have nowhere to turn to.
     
  12. Cozpolt

    Cozpolt Newbie

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    Ok.. you say it gives you a bluescreen? What EXACTLY does the error say? There are many causes of bluescreen errors whoch could point to defective RAM, defective Hard Disk, corrupt files(though formatting and reinstalling would resolve this), driver problems, heat, etc. , etc. etc...

    If the error flashes away too quickly you need to disable auto-restart on error or enable logging and get the exact error message.

    To turn off auto-restart in vista:
    Start->Control Panel->System->Advanced System Settings->Advanced->Under "Startup and Recovery" click Settings->Uncheck Automatically Restart and make sure logging and memory dumps are enabled as well

    Wait for the error AND WRITE IT DOWN!

    Also, run memtest86+:
    http://www.memtest.org/#downiso
    Download the bootable ISO zip file, unzip it, burn the ISO image to a CD (DON'T JUST COPY THE ISO FILE TO A CD! BURN THE IMAGE! USE NERO, ETC!)
    Boot from the CD and let it finish ALL of its tests (takes a couple hours). It will tell you if your ram is bad.
     
  13. solargaze27

    solargaze27 Notebook Consultant

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    Just a quick note - you might want to contact your reseller about this issue. When I called Ken (GenTech) a couple of weeks ago to ask a question about the G1S, in our conversation, he mentioned something about an issue that some G1S-A1's are suffering from that involve the BIOS and the CPU causing BSODs (as far as I understand, this does not affect all G1S's, just some). I don't know if you might be one of those lucky few, but if you are, as far as I understand it, you may have to RMA your machine. But, then again, I might have misunderstood Ken on this matter.

    Of course, it still isn't a bad idea to follow the other advice on this thread. No sense in RMAing without ruling out bad memory, etc.