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    G2S Screen Died Today! :'(

    Discussion in 'Asus' started by werdz, Oct 25, 2007.

  1. werdz

    werdz Notebook Enthusiast

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    My brand new g2s-a1 a little over a month old,, the screen seems to have died.. Only external support via my old monitor.. I cant beleive this.. a 2k dollar lappy and my monitor dies :( I called asus gave me an rma number so i have to send it back.. hopefully i get it before the end of next week .. Just venting some frustration
     
    werdz, Oct 25, 2007
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  2. werdz

    werdz Notebook Enthusiast

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    forgot,, anybody has had any experience with asus rma service? iam scared my lappy will be abused :(
     
    werdz, Oct 25, 2007
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  3. os2

    os2 Notebook Enthusiast

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    Same here on G1S but 1 week, and they replace the screen. Only it was very fast, free shipping
     
    os2, Oct 25, 2007
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  4. Theros123

    Theros123 Web Designer & Developer

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    No, it won't. My experience with the US Asus Support has been really quite good. Although, I've had to send my G1s back to them twice in a row because the screens they replaced just kept getting worse. But at least, my warranty covered everything and they even pay for shipping! So, I think you'll be fine.
     
    Theros123, Oct 25, 2007
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  5. werdz

    werdz Notebook Enthusiast

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    how long before u guys received the email with all the info? i just did it over a couple of minutes ago... was wondering whats the time frame i should wait.. how did u guys packaged ur lappy?

    do they use, refurbished or brand new screens??
     
    werdz, Oct 25, 2007
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  6. Theros123

    Theros123 Web Designer & Developer

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    Less than a day... I got mine within a few hours
     
    Theros123, Oct 25, 2007
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  7. JCMS

    JCMS Notebook Prophet

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    I was told 2 days in a row "you will get it by tomorrow". I finally said: No, you give it to me right now.... and I received the email right away.

    The best way is to directly call the RMA line (wich took me some time becauise I thought it wasn't a toll free number for this one) and tell them to send it already
     
    JCMS, Oct 25, 2007
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