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    G60VX-RBBX05 BSOD *ERROR MSG* consumer ir devices code 31

    Discussion in 'Asus' started by orihi, Feb 2, 2010.

  1. orihi

    orihi Notebook Enthusiast

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    My computer is not working properly. I have to use it in safe mode. When I look in the device driver section it has an exclamation mark next to the "Consumer IR Devices". It says: This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
    Anyone know how to fix this? When I click on "check for solutions" it doesn't do anything.

    i already tried to reformat my G60VX but still this msg appear.

    is this becaus i do RAID??
     
    orihi, Feb 2, 2010
    #1
  2. orihi

    orihi Notebook Enthusiast

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    this is my minidump file

    :(
     
    orihi, Feb 2, 2010
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  3. orihi

    orihi Notebook Enthusiast

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    10 characters
     

    Attached Files:

    orihi, Feb 2, 2010
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  4. moral hazard

    moral hazard Notebook Nobel Laureate

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    Looks like you need to install a driver?
     
    moral hazard, Feb 3, 2010
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  5. orihi

    orihi Notebook Enthusiast

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    i already tried to reformat my notebook and put all the driver and still happening :(
     
    orihi, Feb 3, 2010
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  6. orihi

    orihi Notebook Enthusiast

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    just now i reformated again, unintstal the Cosumer IR Devices and the mark gone from safe mode, than boot to normal mode and still getting BSOD

    bsod msg that i get now:

    0x0000001A
    MEMORY_MANAGEMENT

    and

    0X000000FC
    TCPIP.SYS -

    i don't know what does this mean
     
    orihi, Feb 3, 2010
    #6
  7. moral hazard

    moral hazard Notebook Nobel Laureate

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    Try booting with only 2gb ram (sounds strange I know, but give it a go :)).
     
    moral hazard, Feb 3, 2010
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  8. orihi

    orihi Notebook Enthusiast

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    YES!!! it cause by the RAM! THANK YOU.. very much
     
    orihi, Feb 3, 2010
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  9. moral hazard

    moral hazard Notebook Nobel Laureate

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    So is it just one bad stick, or is it a PCI resource allocation problem?

    Did you try it with the other stick?
     
    moral hazard, Feb 3, 2010
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  10. orihi

    orihi Notebook Enthusiast

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    yes i tried 1st time with the broken one and the windows won't loaded after that i put the other stick and windows load no BSOD anymore!

    i will go to asus center to ask for the part!

    thanks moral hazard for the help.
     
    orihi, Feb 3, 2010
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  11. moral hazard

    moral hazard Notebook Nobel Laureate

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    No problem, glad to hear it's sorted now.
     
    moral hazard, Feb 3, 2010
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  12. orihi

    orihi Notebook Enthusiast

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    ASUS change the memory and it's all fine now thanks to moral hazard
     
    orihi, Feb 4, 2010
    #12