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    Got a new battery, but with only 3 months warranty?

    Discussion in 'Asus' started by System64, Nov 24, 2007.

  1. System64

    System64 Windows 7 x64

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    Thanks to a crack in the old battery due to mishandling, i had to get a replacement battery. But anyway, why is the new battery's warranty only 3 months? I was expecting at least 6 months. :rolleyes:

    Purchased the battery from Asus Service Centre at The Adelphi, opposite Funan Digitalife Mall.
     
    System64, Nov 24, 2007
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  2. E.B.E.

    E.B.E. NBR Procrastinator

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    ASUS batteries should have 1year warranty. At least those that come with the systems have, in EU and US.

    However, from my very limited experience in Singapore, you get what you manage to bargain for :) Maybe that's related to it?
     
    E.B.E., Nov 24, 2007
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  3. System64

    System64 Windows 7 x64

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    I think the 1 year warranty you're referring to is the 1st year warranty for the whole notebook hardware. The standalone battery i got is 3 months.
    Nope. I got it for SGD 240 and it's not exactly a bargain.
     
    System64, Nov 25, 2007
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  4. andyasselin

    andyasselin Notebook Deity

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    Is this warrenty replacement ? Normaly they give blance of that warrenty remain on oringal battery
     
    andyasselin, Nov 25, 2007
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  5. System64

    System64 Windows 7 x64

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    No, i bought a new battery, and i'm curous why the warranty is only 3 months given the price. I feel a bit..cheated :p
     
    System64, Nov 25, 2007
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  6. E.B.E.

    E.B.E. NBR Procrastinator

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    The EU and US standard warranty at the moment is 2year for the notebook hardware except battery where it's 1 year. I think that new batteries are also 1 year, in any case at least 6months.

    But warranty policies differ in different countries and continents. So your 3months may be standard in Singapore, you need to check.

    Edit: I quite agree that 240SGD = 120 EUR is not a bargain, unfortunately...
     
    E.B.E., Nov 26, 2007
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  7. vista1984

    vista1984 Notebook Geek

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    in china when you buy new laptops you can extent the warranty from 3months to 1yrs by registering on the asus website...
    but i think it is quite fair that only 3months for new battery..as the longer warrant period means more expense.
     
    vista1984, Nov 26, 2007
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  8. E.B.E.

    E.B.E. NBR Procrastinator

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    Well "cost-efficient for the user" is very different from "cost-efficient" from the company. And the process by which a balance is struck between these two requirements -- well, I would hardly call it "fair".

    Rather, it's a power struggle between the sway of the company on the consumer (using advertising and other means), and the power that the consumer has on the company (by opting to buy or not to buy the product, and by consumer protection laws and regulations).

    Fairness has nothing to do with business nowadays.
     
    E.B.E., Nov 26, 2007
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