The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Help with SD card reader

    Discussion in 'Asus' started by goldrunner, Apr 21, 2008.

  1. goldrunner

    goldrunner Notebook Enthusiast

    Reputations:
    0
    Messages:
    38
    Likes Received:
    0
    Trophy Points:
    15
    Ok this is the problem: I can use one SD card fine, but if I remove it and try to put it in again it won't read it, nor make the noise indicating it was inserted. I have to reboot the computer in order for the SD card to be read again.
    I'm using vista and the driver is up to date, I have used diferent brand of sd cards at diferent sizes ( gbts. ) and nothing works more than once Asus said " use the Safetly remove divice at the bottom of the right corner of the screen " well been there done that, and guess what IT DOES NOT WORK!!!
    Does any body else have the same prob. did you fix it? How? I reinstalled the OS thinking it may help, nothing seems to help.
    ANY IDEAS, HELP
     
  2. 4cefed4

    4cefed4 Notebook Evangelist

    Reputations:
    43
    Messages:
    397
    Likes Received:
    2
    Trophy Points:
    31
    Did you try going to device manager before and after inserting the first SD card to see if ejecting the card is somehow ejecting the whole reader? Asus seems to have a problem with their card readers, mine is just really slow, and disallows using ReadyBoost or anything with Vista.
     
  3. E.B.E.

    E.B.E. NBR Procrastinator

    Reputations:
    1,572
    Messages:
    8,632
    Likes Received:
    4
    Trophy Points:
    206
    Did you try to remove the card w/o safe removal from the system tray? Dirty solution, I know, but it may work... so why not try it :)
     
  4. goldrunner

    goldrunner Notebook Enthusiast

    Reputations:
    0
    Messages:
    38
    Likes Received:
    0
    Trophy Points:
    15
    E.B.E.

    Yes I did try that, anything I've tried so far has not help...

    4cefed4
    This is the response I get when I try to use the sd card for the second time:

    Description:
    Windows was able to successfully install device driver software, but the driver software encountered a problem when it tried to run. The problem code is 38.
     
  5. 4cefed4

    4cefed4 Notebook Evangelist

    Reputations:
    43
    Messages:
    397
    Likes Received:
    2
    Trophy Points:
    31
    Does the SD card youre using happen to have some kind of data locker or encrypter? I would try completely uninstalling the card reader through device manager, and reinstalling with the latest driver off of the Asus website. Make sure you are using the 32-bit driver if you have the 32-bit Vista, and vise versa for 64-bit.
     
  6. goldrunner

    goldrunner Notebook Enthusiast

    Reputations:
    0
    Messages:
    38
    Likes Received:
    0
    Trophy Points:
    15
    "Does the SD card youre using happen to have some kind of data locker or encrypter? "

    No and I used 3 diff. brands of sd cards and they all did the same thing.
    Well I'll try Asus tech supp. again ( fourth time ) I'll keep you posted...
    Thank you guys a lot :)
     
  7. E.B.E.

    E.B.E. NBR Procrastinator

    Reputations:
    1,572
    Messages:
    8,632
    Likes Received:
    4
    Trophy Points:
    206
  8. red616

    red616 Notebook Consultant

    Reputations:
    84
    Messages:
    216
    Likes Received:
    0
    Trophy Points:
    30
    With a domain name like that they are worth checking out on principle. :)
     
  9. E.B.E.

    E.B.E. NBR Procrastinator

    Reputations:
    1,572
    Messages:
    8,632
    Likes Received:
    4
    Trophy Points:
    206
    Yeah, weird name. But the driver works for all Ricoh card reader controllers on ASUS notebooks (as far as I've seen).
     
  10. red616

    red616 Notebook Consultant

    Reputations:
    84
    Messages:
    216
    Likes Received:
    0
    Trophy Points:
    30
    Well...knock on wood...I haven't had any problems with my SD reader (f8sn) but this is good to know.
     
  11. goldrunner

    goldrunner Notebook Enthusiast

    Reputations:
    0
    Messages:
    38
    Likes Received:
    0
    Trophy Points:
    15
    Ok this is what I did: I contacted Asus tech supp. again and this is wat they sugested I do as a last resource other wise there may be something deffenetly wrong with the card reader:
    " CORRUPTED WINDOWS FILE

    It is possible that you have a few corrupted windows file that may be
    preventing the hardware from working out.
    To fix this issue, you'll need to back up whatever you've put on your system.
    Restart your system and keep pressing the F9 Key ( not the F2 wich takes you directly to the bios ) to get to the windows EMS
    setup screen.
    You have to press it several time quickly before Windows start.
    After that choose recover computer to entire HDD in the Asus Recovery.
    Make sure you plug in your power adapter before you start this process because
    it can take about an hour's time.
    Everything is straightforward from there on.
    See if this will resolve the issue.
    Or here is another example in greater detail
    Hidden Partition Recovery:

    1) Turn Off machine
    2) Boot-up and as soon as you see the Asus Screen press F9
    3) You should see a windows installer screen…hit enter
    4) Select first partition recovery…
    Option 1: First partition Recovery means only C partition will be affected….and
    D drive left alone…(if you have documents and files…in D drive…it should not
    be affected.)
    Option 2: Entire HDD….(Will make it into one partition…C only…both C
    & D will be wiped and change to one Partition)
    Option 3: Recovery to C & D…both partition will be affected and
    wiped…but will restore will have C & D partition after recovery.)
    5) Should take about 5 to 10 minutes sometime longer.

    Some models will require you to install a second cd when the recovery is
    done…this is your driver and utilities cd supplied with your unit. Most will not
    prompt for it. In that case you are done. Just simply reboot. "
    So I followed this to the T and surpriese THE CARD READER WORKED ALL THE TIME !!!! That was untill I installed all the security software :( ( zone alarm, AVG ) and just like that the card rader started acting like before, just working only once, I uninstaled zone alarm first and rebooted the laptop, tried the card reader again... nothing just worked once still :mad: :confused: , so I uninstaled AVG rebooted the laptop tried the card reader again ... AND IT WORKS FINE NOW, :D :D
    so there is something in AVG that will cause the card reader not to work?!?! but the sd cards get read all the time now!!!
    Now I have another question for you all, do you know of a antivirus, firewall ( free ) that I can try??? :confused: :confused: Thank you :eek: :eek:
     
  12. E.B.E.

    E.B.E. NBR Procrastinator

    Reputations:
    1,572
    Messages:
    8,632
    Likes Received:
    4
    Trophy Points:
    206
    Your procedure basically covers recovery from the HDD.

    It seems that indeed AVG is conflicting with the card reader..., never had any issues with it, but then again I almost never used the integrated card reader.

    I don't know about another (good) free antivir, a google search for a comparative review (or a visit to the Windows forum?) should give you some suggestions.
     
  13. 4cefed4

    4cefed4 Notebook Evangelist

    Reputations:
    43
    Messages:
    397
    Likes Received:
    2
    Trophy Points:
    31
    That's stange about AVG interfering with the card reader. I have been using AVG free and don't experience any of the same problems. You could try disabling individual components of AVG and see if it is just one that is causing the problem. Try disabling the shell extension and resident shield.
     
  14. red616

    red616 Notebook Consultant

    Reputations:
    84
    Messages:
    216
    Likes Received:
    0
    Trophy Points:
    30

    Me to except I use paid version. No problems with my card reader (I have a F8Sn) but I don't use the reader that much.

    To OP...what version of AVG...7.5 or 8 ? I paid to upgrade to version 8 & was using XP at the time. Went back to using 7.5 as 8 is bloated. But it may work better with Vista. Version 8 is quite abit different so I wonder if its messing with OP's card reader ?

    I thought Vista's firewall was upgraded & is pretty good now ? That's all I use & have no problems.
     
  15. Butr0sButr0s

    Butr0sButr0s Notebook Evangelist

    Reputations:
    72
    Messages:
    372
    Likes Received:
    14
    Trophy Points:
    31
    I use Avira Antivir for virus protection - it performs exceptionally well in comparison tests of virus software, and has the smallest memory footprint of any virus program I've used (and still manages to have one of the deepest scanners on the market).

    Strange problem with the memory card reader though, I haven't tried mine yet.
     
  16. E.B.E.

    E.B.E. NBR Procrastinator

    Reputations:
    1,572
    Messages:
    8,632
    Likes Received:
    4
    Trophy Points:
    206
    Is that a free software? (Avira)?
     
  17. Butr0sButr0s

    Butr0sButr0s Notebook Evangelist

    Reputations:
    72
    Messages:
    372
    Likes Received:
    14
    Trophy Points:
    31
  18. E.B.E.

    E.B.E. NBR Procrastinator

    Reputations:
    1,572
    Messages:
    8,632
    Likes Received:
    4
    Trophy Points:
    206
    Well it wasn't quite offtopic since it appears the problem was caused by an antivir. :) Thanks for the info
     
  19. red616

    red616 Notebook Consultant

    Reputations:
    84
    Messages:
    216
    Likes Received:
    0
    Trophy Points:
    30
    The good part is they both have free editions. Since the OP used AVG it would be interesting if he tried Avira to see if it helped with his card reader problem.
     
  20. Oldman

    Oldman Notebook Evangelist

    Reputations:
    64
    Messages:
    454
    Likes Received:
    0
    Trophy Points:
    30
    I use AVAST antivirus - nice free program for those who like to 'set it and forget it'. AVAST is proven to be very reliable and quick on start up time
    Firewall - I'd recommend free COMODO. Again, set it and forget it
     
  21. goldrunner

    goldrunner Notebook Enthusiast

    Reputations:
    0
    Messages:
    38
    Likes Received:
    0
    Trophy Points:
    15
    Yes I'm using Avira and Zonealarm and Ad-aware 2007.
    So far no problems with my sd card reader, but I'm still having problems with the headphone pluginnot working, I have tried dif kinds of headphones and speakers and they won't work in this laptop, any ideas???
     
  22. bulik

    bulik Notebook Consultant

    Reputations:
    4
    Messages:
    206
    Likes Received:
    0
    Trophy Points:
    30
    have the same problem with my asus m2c. this is an old machine running previously with xp home. then upgrade to vista basic. Then found that the card reader can't read any sd card. no yellow warning sign on the device manager. tried installing different driver for this ricoh card reader but to no avail so i made my computer to dual boot bet xp and vista basic.