The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    High DPC Latency

    Discussion in 'Asus' started by dancom96, Jun 27, 2009.

  1. dancom96

    dancom96 Notebook Consultant

    Reputations:
    11
    Messages:
    211
    Likes Received:
    0
    Trophy Points:
    30
    Sorry to have to start another thread, but I just found another 'issue' with my laptop.
    I get extremely high DPC latency (average 1000us).

    I originally noticed it when playing Call of Duty, some of the sounds would distort/pause a bit.
    EG: Normal sound: "U.A.V. Recon", Right now: "U. aiaiaiiaiai Veh. Recon"

    I'm not sure if it is the high DPC that's causing it, but I would like to fix this high DPC either way. From what I've found from google, ~50 - ~300 should be normal.


    I have already tried disabling devices like the webcam, battery, wireless, and network card.
    [​IMG]
     
  2. E.B.E.

    E.B.E. NBR Procrastinator

    Reputations:
    1,572
    Messages:
    8,632
    Likes Received:
    4
    Trophy Points:
    206
    I am answering so late because I had(have) a similar problem of my own, and I saved this thread until I had the time to investigate it.

    I also had extremely large latencies, but in my case the solution was simple: the Atheros WLAN driver is bad, so I disabled the card. Here are some screenshots:

    Before disabling the WLAN device in DevManager. The marker shows an instance where I actually turned the wireless card on. You notice it is spiking continuously.
    http://img.photobucket.com/albums/v58/trieper/dpclat_alltypicaldevicesenabled.png

    After disabling the WLAN device in DevManager:
    http://img.photobucket.com/albums/v58/trieper/dpclat_wlandisabled.png

    Have you tried running RATTV3 from Microsoft? http://www.microsoft.com/whdc/DevTo...as better related to my real-life experience.
     
  3. dancom96

    dancom96 Notebook Consultant

    Reputations:
    11
    Messages:
    211
    Likes Received:
    0
    Trophy Points:
    30
    Which device exactly did you disable? I tried disabling all network related cards with no luck.

    From what I remember, RATT showed me ~200ms for usbport.sys. Can't remember the exact name, but it's something like that.
     
  4. E.B.E.

    E.B.E. NBR Procrastinator

    Reputations:
    1,572
    Messages:
    8,632
    Likes Received:
    4
    Trophy Points:
    206
    I disabled the WiFi card, namely "Atheros AR928X Wireless Network Adapter" -- I'm talking about my F6Ve.

    Does the lag still stay if you disconnect all USB devices (mice etc) and disable all internally-connected USB devices (webcam, OLED, fingerprint reader). Also try disabling the touchpad but be sure you have a working external mouse. All these devices are I think connected internally via USB and may cause the lag.

    If you can't isolate the issue like that:
    You could try disabling USB Universal Host Controllers in turn; hopefully one of them is the cause, and again hopefully nothing important is connected to that controller.
     
  5. dancom96

    dancom96 Notebook Consultant

    Reputations:
    11
    Messages:
    211
    Likes Received:
    0
    Trophy Points:
    30
    Wow I thought I remembered trying to disable it before. I disabled the WiFi and now it went from a constant 1000us to 50-400us.

    Problem is, how am I going to connect to the internet? Any other way to fix it?
     
  6. E.B.E.

    E.B.E. NBR Procrastinator

    Reputations:
    1,572
    Messages:
    8,632
    Likes Received:
    4
    Trophy Points:
    206
    Well you need a better driver... try going to the wifi card manufacturer's website and see if you can get an updated driver. Otherwise check ASUS' support site, maybe they have a new driver (or perhaps an older one, even, although that's more likely to have the same bug).
     
  7. RDFH

    RDFH Newbie

    Reputations:
    0
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    5
    I am sorry for bringing this thread from the dead, however, I have Atheros AR5009 Wireless adaptor on a HP Pavilion dv6-2043Ca laptop.
    I have the same DPC latency issues, where it is in the 100's for most of the time, but spikes up to 4-6k at times.
    I have the latest driver for it, and I did confirm the Adaptor to be the problem (I disabled it and checked DPC Latency)
    My question is: Is there any way to solve that problem without any unnecessary changes (Like switching OS or digging for more updates?), since I am a gamer, those issues cause me a lot of stress and rage...
     
  8. E.B.E.

    E.B.E. NBR Procrastinator

    Reputations:
    1,572
    Messages:
    8,632
    Likes Received:
    4
    Trophy Points:
    206
    I don't use WiFi almost at all so I keep it disabled and I'm not affected by the problem... besides a driver update I don't know what else to suggest.
     
  9. Darryl_Gittins

    Darryl_Gittins Newbie

    Reputations:
    0
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    5
    I've tried several NICS and clearly some are worse than others, but they all eventually show DPC latency spikes and therefore affect the audio.

    If I disable the network adapter (NIC), latency immediately drops to green levels and sound is good. However, if I then enable the network adapter, it immediately spikes perpetually into the red and I hear the crackles and stutters.

    I'm using the latest drivers. What is the commonality that causes this? I've never had this problem in any other OS. Is it a problem in Windows 7? Or should I be looking at my Motherboard?

    Please help! This is driving me crazy! I can't listen to music, unless I reboot first.


    :confused:
     
  10. E.B.E.

    E.B.E. NBR Procrastinator

    Reputations:
    1,572
    Messages:
    8,632
    Likes Received:
    4
    Trophy Points:
    206
    I have the problem in WinXP, it is not Windows-version-specific.

    I suspect it's simply poorly implemented drivers (conflicting with some hardware perhaps).
     
  11. VZX

    VZX Notebook Evangelist

    Reputations:
    14
    Messages:
    350
    Likes Received:
    0
    Trophy Points:
    30
    AFAIK, this problem arise when you have 2 active network devices.

    I got similar problem with my Infenion and onboard (Atheros) network cards on my PC. Once I disabled Infenion one, I got no more latency problem.

    My laptop shows no sign of this problem, but I usually turn off my wireless if I plug a network cable on it.
     
  12. E.B.E.

    E.B.E. NBR Procrastinator

    Reputations:
    1,572
    Messages:
    8,632
    Likes Received:
    4
    Trophy Points:
    206
    Hmm that might actually be true. Whenever I had the DPC problems due to the WiFi card, I was in fact connecting to the network using the wired Ethernet card.