How to dissasemble heatsink on Asus A6JM?

Hello guys,

I have been a happy owner of Asus A6JM for about a year and a half now. But recently something is ruining my otherwise very positive experience. Fan on the CPU is making some really strange noise - the sound is similar to wind blowing in the chimney and I believe it's because bearings are worn out.

Now, I wanted to dissasembly the whole heat sink comapertment and lubricate the bearings as I did with the fan on my desktop PC long time ago - it worked miracles, noise was gone and temperature went down cause the fan could spin faster.

So my question is - where can I find service manuals explaing how to open up guts of my laptop, do what needs to be done and put it all back together? Or perhaps some of you did that before (with or without service manuals) and could give me some pointers.

Thanks for your help.

 

If the notebook is still covered under warranty then I would seriously suggest sending it in for repair. You could try to lubricate the bearings but that wouldn't give you back full functionality, it would only prolong the life. If you do have parts and labor warranty send it in, a new fan will last twice as long as fixing the old on.

The only manuals that I can locate are here:

http://support.asus.com/download/download.aspx?SLanguage=en-us

Select: Notebook
Select: A6000 Series
Select: A6JM

You should see all of the available downloads from the ASUS manufacturer listed for your model. I hope this has been helpful in some way.

 

If do get a manual and want to avoid the hassle of waiting for the notebook to go through service, you can also order the fan on the ASUS estore, it's cheap. Then you can replace it yourself.

When you take it apart, also give it a thorough dust cleaning (fan, heatsink fins).

 

Hi,

First of all thanks for your replies. My laptop is indeed still covered by warranty and I actually considered sending it in for repair. But I am not quite sure how the warranty works with Asus. I bought my notebook in a computer store in a different country (that I will not be visiting for a while and even when I will go there it definetely will not be for long) and as far as I know it is covered by two years warranty but in the country I live in now Asus is not doing any bussiness by themselves (only through vendors) so I cannot just call Asus Ireland cause there is simply no such thing. I do not have any original boxes with my here as well if that is any of a problem in this case.

I wanted to avoid this so I would not have to wait for my laptop and in general I prefer maintaing my hardware myself. But if the process is easy enough I will go for it, since I do have another laptop so I will not miss my A6JM that much and I believe their support can deal with the problem better than I can.

Thanks

 

If theres no ASUS in your country just call the nearest one, they should still arrange and pay for the shipping. It'll just take longer. Fan replacement is something that you can really do yourself, IF you find the part.

 

Why don't you try Asus UK?

 

ASUS UK is rather bad from what I've heard.

 

On the Asus Support Website I found the following: "Finally, you can choose between deliver the notebook to site by yourself or pay for a postage delivery." So it means that they won't pick up the laptop but I'll have to send it myself and pay the delivery costs.

I don't think I have any option but to call them since that's the closest Service Centre to me...


Also, before sending the notebook to Service Centre I should probably put in the old hard drive (I replaced it with new 7200RPM drive) and take out one RAM module (I upgraded RAM with one 1GB module) so they won't void my warranty. Is that correct?

Thanks for your help guys.

 

Any ASUS bought in Europe should have a 2-year pickup and return warranty. Which means you don't pay for postage. Nevermind the website, check your warranty leaflet that came with the notebook.

Replace the old components to be on the safe side, although they won't touch them unless they are the cause of the trouble.

 

Yeah, that's what I thought as well but information on the website confused me... h'anyway, I will check the papers that came with my laptop

I'll do that, just need to burn all the warez I have on the old drive which I use as a storage drive now... <:

One more thing that concerns me is the package. As I said, I don't have original boxes with me here, so should I just use any box and make sure notebook will be safe or is it the courier that takes care of packaging for me?

Thanks again everyone, I really get a lot of help from you.

 

Any box will do, just take care the notebook is well-insulated and fixed inside, it will get some jolts on the way. When you get it back you get it in a box specifically made for this purpose, and you should keep that for any future occurences.

 

Hi,

I went through all the papers I got when buying my laptop and found out a weird thing. My warranty card is blank O-: As you know it's a little book and on the first page there's a sticker with serial number of my notebook and then several pages. On every second page there's a little form to fill in different language with name and address of purchaser, date of purchase, notebook model and finally details and stamp of retailer. But it is all blank!

Obviously I could fill out my details, date of purchase and model myself. I could even go further and fill the details of the shop since I know them (they're also on the purchase receipt) but I won't get the stamp... I suppose I could just go back to the store, show them my receipt and they would fill and stamp the warranty for me but I was wondering how much of an issue is blank warranty in the first play. After all there is this sticker with serial number and I have a original purchase receipt.

I'm sorry for asking all those rather basic questions here but to be honest I never actually dealt with situation like this. All my gear that broke and was covered by warranty was too cheap to bother with repairs or returns...

Thanks again,

 

Forget the stamp, they don't need the filled in form. Just read the policy.

 

So are you saying that I should just leave the warranty card like it is and attach it with a copy of the purchase receipt to laptop and just send it like that?

 

You only need to attach the receipt. The warranty card is not required. I mentioned it to you because the warranty policy is written their as far as I remember, or at least the warranty purposes.

 

I don't have the warranty card with me atm but afair apart from the usual stuff (we don't take responsibility if you throw your laptop into the acid and stuff like that) the only relevant information was the fact that they require purchase receipt so they can know the date of purchase (otherwise as the begining of warranty period they will use the date when notebook left their warehouse, or something like this) and that they can charge me for that special package that they will sent back the laptop in (you mentioned it) if I won't use original box.

 

On mine there is a leaflet (4-page thing) with a sticker saying "24M" as in 24 months = 2 years. Might be different for UK.

Even the serial# sticker on the belly of the laptop should state the warranty (24M) period.

 

Oh, you meant the warranty period - it sure is 24 months, both warranty card and a sticker on the bottom of the laptop states that as well as information on the Asus support website - all laptops purchased after 2002 have 24 months warranty. Afair it's a little different for US but not for UK.

 

I forgot the 1st page by the time we got here.

Actually I meant that the leaflet should say "pickup and return" in which case you don't pay for postage.

 

yeah, i checked and it says that as well, it even quotes the phone number to the service center (centers actually, as it's different for different languages on other pages) but I'll call asus UK anyway, since they're the closest to Ireland; just hope that the fact that purchase receipt is not in english won't be a problem for them; but it should be fine - since the warranty is global they should be prepared for a case like this