The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    How to import laptops to Australia

    Discussion in 'Asus' started by matt_h1, Oct 5, 2007.

  1. matt_h1

    matt_h1 Notebook Deity NBR Reviewer

    Reputations:
    319
    Messages:
    1,667
    Likes Received:
    0
    Trophy Points:
    55
    Hi everyone, I have had more than 10 people ask me how, So I thought I would write a quick guide.

    Step 1. Choose your reseller, This is important make sure you get one that has great after purchase support, As to be honest, your in another country, RMA's back to the US is going to be difficult so you want a company that will do everything they can to help, I strongly recommend ExcaliberPC.com for this.

    Step 2. Place your order on the website, ExcaliberPC was very good as an international seller as they accept PayPal which made paying quick and easy, Be careful when you pay though, The exchange rate will change day to day, Pick a good one, At the moment the Australian dollar is doing brilliantly so it is a good time to buy.

    Step 3. Get your tracking number, When you see your item has arrived at customs wait half a day at least then call Australia post and get a Customs reference number.

    Step 4. Fill out these forms
    http://www.customs.gov.au/webdata/resources/files/CMR_20040722_Registering_as_client_ICS1.pdf
    http://www.customs.gov.au/webdata/resources/files/b374.pdf

    You will need to fill out the B319 twice, Once with your information and as an importer, And the second time with your resellers information and as an exporter.

    Fax or post these forms along with your Invoice from your reseller, and your reciept from however you sent the money, Place a cover note asking for the credit card authorization form to be emailed to you and include your email.

    Step 5. You will receive customs bill, This is 10% + a $49 processing fee, Print it off, fill it out, And Fax or Post it to Customs.

    Step 6. Enjoy your laptop.

    Other notes.
    Customs usually takes around 2 weeks, I got mine in 3 days by ringing regularly, and using the steps outlined above, If you dont have a fax machine you can use a scanner and a free (For one month) service called Efax which lets you send faxes via the internet.
     
  2. chinesefireball121

    chinesefireball121 Notebook Enthusiast

    Reputations:
    1
    Messages:
    28
    Likes Received:
    1
    Trophy Points:
    6
    Thank you for that - I am planning to buy a few (one of me, one for boyfriend) from the states soonish, and that guide is going to be useful.

    Interesting though - I thought you would get charged import tax
     
  3. matt_h1

    matt_h1 Notebook Deity NBR Reviewer

    Reputations:
    319
    Messages:
    1,667
    Likes Received:
    0
    Trophy Points:
    55
    You do, As mentioned in step 5, You are charged 10% import tax, there is no duty on laptops though.
     
  4. tremolo

    tremolo Notebook Enthusiast

    Reputations:
    8
    Messages:
    13
    Likes Received:
    0
    Trophy Points:
    5
    Thanks Matt,

    I ordered a V1S-B1 from ExcaliberPC on Wednesday and now my next step should be Step 4.
     
  5. Snapser

    Snapser Newbie

    Reputations:
    0
    Messages:
    9
    Likes Received:
    0
    Trophy Points:
    5
    With the laptop charger, do I just need to buy an adapter to connect it to the wall socket?

    Americans have different wall sockets than us :(
     
  6. kennyy

    kennyy Notebook Consultant

    Reputations:
    5
    Messages:
    229
    Likes Received:
    0
    Trophy Points:
    30
    exactly what i did last two weeks.
    Ordered Asus U3s from excaliberpc, but the custom got my notebook for 5 days :( and the international post mail me a notice and many paperworks to do... but it was a really good experience...

    I didn't use paypal..but used TT, and transaction fees apply...

    I think only USPS will have custom issues... if using UPS, FedEx or DHL they will help us do the paperwork...

    10% GST is nothing but i hate paying $48.85 for the custom processing fees..

    for those who is importing good luck

    cheers Kenny
     
  7. Snapser

    Snapser Newbie

    Reputations:
    0
    Messages:
    9
    Likes Received:
    0
    Trophy Points:
    5
    Kenny,
    How did you go about the notebook charger connecting to the wall socket?
     
  8. kennyy

    kennyy Notebook Consultant

    Reputations:
    5
    Messages:
    229
    Likes Received:
    0
    Trophy Points:
    30
    Multi adapter or you can get the cable from dick smith
     
  9. Snapser

    Snapser Newbie

    Reputations:
    0
    Messages:
    9
    Likes Received:
    0
    Trophy Points:
    5
    Kenny,

    How much do those solutions cost?
     
  10. BrendanZ

    BrendanZ Notebook Enthusiast

    Reputations:
    0
    Messages:
    14
    Likes Received:
    0
    Trophy Points:
    5
    Hey, I've got a question. My status currently says.

    --
    SYDNEY,
    AU 17/10/2007 4:51 IN TRANSIT
    SYDNEY,
    AU 17/10/2007 3:20 PACKAGE DATA PROCESSED BY BROKERAGE. WAITING FOR CLEARANCE / SHIPMENT SUBMITTED TO CLEARING AGENCY, AWAITING FINAL RELEASE
    17/10/2007 3:20 REGISTERED WITH CLEARING AGENCY / SHIPMENT SUBMITTED TO CLEARING AGENCY
    17/10/2007 3:20 REGISTERED WITH CLEARING AGENCY / RELEASED BY CLR AGENCY. NOW IN-TRANSIT
    --

    Is this what yours said before it got to you?

    Thanks Matt.
     
  11. Adaptive

    Adaptive Notebook Consultant NBR Reviewer

    Reputations:
    54
    Messages:
    273
    Likes Received:
    0
    Trophy Points:
    30
    Do you happen to know about NZ customs? I think VAT is 12%, but I don't know if there is a processing fee...anyone know?
     
  12. akgbob

    akgbob Newbie

    Reputations:
    0
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    5
    Thanks for the info Matt,

    My situations a bit different. I'm a student in Adelaide right now, and my laptop just crapped out on me. My parents back in the US bought me a new one and want to ship it over to me with some other care-package kind of things.

    Will I still have to pay for customs tax?

    Since I'm not buying it, and I'll only be here through May of this year I think I'm waived from paying the fees, but I just wanted to confirm.

    Thanks so much!
     
  13. matt_h1

    matt_h1 Notebook Deity NBR Reviewer

    Reputations:
    319
    Messages:
    1,667
    Likes Received:
    0
    Trophy Points:
    55
    Sorry Adaptive, I dont know NZ importation laws at all.

    No, Unfortunately you will have to pay customs fees, The only way to get around it is for your parents to fly over with the notebook. Its a common myth that sending an item as a gift means you dont have to pay customs, you do.

    The one way you _might_ be able to get around this, is to import it on a temporary basis, if your leaving the country within the next 12 months with the imported item you may be able to get out of paying customs, more info can be found here.
    http://www.customs.gov.au/site/page.cfm?u=4370
     
  14. Firecrak

    Firecrak Notebook Guru

    Reputations:
    1
    Messages:
    59
    Likes Received:
    0
    Trophy Points:
    15
    Excellent guide, thank you very much.
     
  15. onlycopunk

    onlycopunk Notebook Consultant

    Reputations:
    32
    Messages:
    289
    Likes Received:
    0
    Trophy Points:
    30
    You could always just take a holiday and pick one up or find someone you trust who is going on holiday. But 10% isn't bad.
     
  16. deeve007

    deeve007 Notebook Geek

    Reputations:
    0
    Messages:
    88
    Likes Received:
    0
    Trophy Points:
    15
    Or if you can order a barebones system that together with postage comes to less than AU$1,000, then that would be GST/duty free.
     
  17. berserk_king

    berserk_king Newbie

    Reputations:
    0
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    5
    What is the credit card authorization?
    What is the difference between the B374 and B650 http://www.customs.gov.au/webdata/resources/files/B650.pdf (I read on another forum to fill out the B650, but its a lot longer and more complicated)

    What is the Customs Tariff Classification No. and stat. code?
     
  18. berserk_king

    berserk_king Newbie

    Reputations:
    0
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    5
    Can anyone help me with these questions? I really need to order a laptop asap and don't know if its worth the trouble and delay of ordering from the USA.
     
  19. Firecrak

    Firecrak Notebook Guru

    Reputations:
    1
    Messages:
    59
    Likes Received:
    0
    Trophy Points:
    15
    You can get your questions answered by emailing customs via their website (I did and received a prompt response).

    The Tariff Classification for laptop computers is 8471.30.00 and the statistical code is 20
     
  20. ediN

    ediN Notebook Enthusiast

    Reputations:
    0
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    5
    I am planning to import a Sony from the states, the company I'm planing to buy from is Portableone. This is my first time I'm trying to buy and import somthing from overseas.

    If Portableone were to send me the laptop by shipment, would it arrive at my address or will It end up in the customs waiting for me to pay up and fill in the custom docs?

    Furthermore, i don't really get the tracking number. How do I use it?
     
  21. Firecrak

    Firecrak Notebook Guru

    Reputations:
    1
    Messages:
    59
    Likes Received:
    0
    Trophy Points:
    15
    If the value of your laptop and shipping is over AU$1000, then customs will hold it while they await your payment of GST on the amount. Follow matt_h1's guide as to how to go about getting your laptop unimpounded.

    By tracking number, he means the company where you buy it from should send you a confirmation email or notice stating when the item has been shipped, with which courier company and give you a tracking number (I know of no mailing service these days that doesn't have at least some sort of rudimentary tracking system). Go to their website, punch in the number and it should let you know when it has arrived in Australia. Then follow the above steps for clearing it through customs.
     
  22. DLim98

    DLim98 Newbie

    Reputations:
    0
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    5
    So this wouldn't matter if the value is less than 1000 aud correct? My parents are sending me a laptop that won't arrive before I leave and its retail is less than 500. All I would need to do is put down the value/declare it as a notebook and it should be ok with no extra fees?
     
  23. Lysander

    Lysander AFK, raid time.

    Reputations:
    1,553
    Messages:
    2,722
    Likes Received:
    1
    Trophy Points:
    55
    Get them to take it out of the box and put it in a laptop case. Customs didn't even grab it.
     
  24. u4574380

    u4574380 Newbie

    Reputations:
    0
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    5
    my cousin shipped a laptop from the US last week through usps express mail. it was supposed to arrive at my doorstep today but it didn't. i checked tracking and it says "Your item arrived at the international processing centre in SYDNEY at 14:11 on 22 Jun 2009, and is awaiting clearance for delivery processing." is this supposed to happen? why is it being held up? i want to get it asap