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    I found what caused W3J standby/hibernate problem!

    Discussion in 'Asus' started by mtho, Jul 20, 2006.

  1. mtho

    mtho Notebook Enthusiast

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    The problem with my W3J were:

    1. When I close the lid of the laptop, it goes into standby mode as per my set up in Power Management (in both window and P4Gear). After a while I could not restart window from standby even when I press the start button. I have to switch off my computer and then switch it back on. The wireless
    light tend to stay on even on standby.

    2. Following from problem in 1 above, the computer does not goes into hibernate mode after it went to standby mode although I have set up in power management for the system to goes into hibernate mode after a certain time when it goes into standby.

    If I set up the system to hibernate when I close the lid, there was no problem. The problem only with standy.

    I updated bios drivers and wireless drivers but cannot solve the problem.
    I used the method used by other users in ASUS forum (including user ledzepp14 in an earlier thread), where I reinstalled window using ASUS cd to one partition and then do it again to two partitions butthe problem was not solved. (I did not own a personal copy of XP).
    I stopped different process in the start up menu and then test it for every process I stopped but I still could not find the problem. (at this point I have reload window XP to two partitions using ASUS cd)

    Then I found microsoft patch WindowsXP-KB909095-x86-ENU and load it as
    the patch seem to relate to my second problem. (You cannot get this patch through window update). Still this does not solved the standby problem.
    Then I changed the set up to hibernate mode when I close the lid. I found it works perfectly with no problem. I tested again with standby mode again and the problem came back although now I noticed that the wireless blue light on the lid now shut off when I close the lid.

    I went back to window power management and plan to change it back to hibernate mode as I could not solved the standby problem. It was at this point I FOUND WHAT CAUSED THE PROBLEM!!! In Windows Power Management, under the Advanced tab, there was a check box " Prompt for password when window resume from standby". It was checked in my system.

    I unchecked that and tested with the standby mode when I closed the lid.
    PRESTO! Both of my problems were solved. I can now recover from standby and the system automatically goes from standby to hibernate mode after the lid was closed for a certain period (I did not test whether the time it goes from standby to hibernate was equal to what was set up in power management)

    I can reproduced the same problem and fixed the problem again and again by checking and unchecking the checkbox in window's power management.
    The same box was checked in my DELL desktop but there was no problem.

    This may explained why some users solved the problem by installing either their own XP or ASUS's XP and some does not even has a problem. It could be they have unchecked the box or they have set it to hibernate instead of standby.

    I'm not sure whether the patch from Microsoft helps but I do not wish to test it now, as the problem was fixed. I do not mind leaving the box unchecked.
    I wonder why this happened in W3J as it does not happen in my desktop?

    Hope some other W3J owners can check their system to verify whether it happened to my laptop only or universally to other W3J also.
     
  2. TeFLoNMan

    TeFLoNMan Notebook Geek

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    Thanks for the research. Will check it out :)
     
  3. mtho

    mtho Notebook Enthusiast

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    Thanks Teflonman. I follow your advise and reload win xp but it does not work for me due to that checkbox.
     
  4. kf_man

    kf_man Notebook Consultant

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    That is a really weird issue, I'm currently looking at the W3J and I am at a loss for this problem. With my current laptop, I frequently close the lid to have it go into standby. With my laptop, all I have to do is reopen the lid and it pops right back to life and brings up the logon screen for me to enter my password. From their I'm instantly back into my desktop. With my setup on my HP zt3000, I don't have it automatically hibernate after a while though. I have it so if I close the lid it will standby indefinately or if I press the power button, it will hibernate.

    This issue obviously is not the intended functionality for the W3J and I wonder what the problem could be. This isn't a deal breaker by any means, but it's definately an issue that will warrant consideration.

    Is this a problem in any of the other ASUS notebooks as well?
     
  5. NZwaverider

    NZwaverider Notebook Deity

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    two fixes I found.

    1. in all the P4G settings set HDD timeout to never, this fixed resuming from hibernation problems running stock factory setup.

    2. i purchased a new 160gb Seagate 5400.3 drive, reinstalled using Asus recovery CDs and drivers, converted to NTFS. Stock standard hibernates and resumes no problem at all.

    And finally I changed the windows power management settings so that when I close the lid nothing happens, and when i press the power button it hibernates.

    now it has worked perfectly ever since, so you should be able to change it without any major work, i mean..... option one only involved changing the P4G settings and that worked! no reinstall or other modification nessecary
     
  6. lmychajluk

    lmychajluk Notebook Evangelist

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    I pretty much did exactly what NZwaverider did (installed new HD and reinstalled from Recovery CD), and haven't had any issues since.
     
  7. p8ntballer99

    p8ntballer99 Notebook Enthusiast

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    Well I have seen this hibernation issue on quite a few new and older laptops, Its not really new, I have a w3j and my fix was just updating the bios, then when i close the lid it goes into standby, then when i open it sends me back to the logon screen.

    Its not a huge issue for most people but like me, if you spend updwards of $2000 on anything you want it to be perfect, in EVERY WAY POSSIBLE... haha
     
  8. kf_man

    kf_man Notebook Consultant

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    I know how that goes, I'm a huge perfectionist! I want everything perfect if I'm going to spend any money on it. What install of Windows do you have, the default ASUS Recovery CD, a reinstall of the ASUS Recovery, or your own Windows XP install? It's good to hear that you aren't having any issues with standby. When I first got my laptop, I never used standby, only hibernation, but once I tried it, standby was definately the way to go!
     
  9. jterp7

    jterp7 Notebook Deity

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    i just tried mtho's solution with the standby...no luck =(
     
  10. mtho

    mtho Notebook Enthusiast

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    kf_man,

    I have a reinstall using ASUS recovery cd. My screen does not switch on automstically when I open the lid. I have to press any key on the keyboard.
    I think this is the correct method as it was in the manual, if I am not wrong.

    As I have 2GB Ram, I also loaded Microsoft patch KB909095 but I am not sure whether this contribute to solving my problem or not. However I am using an upgraded bios ver. 2.07 that I downloaded from ASUS site.
     
  11. mtho

    mtho Notebook Enthusiast

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    jterp7,

    Did you upgrade the bios and load Microsoft patch? What is the size of the RAM?

    Can you describe the standby problem you had with your W3J?
     
  12. jterp7

    jterp7 Notebook Deity

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    i have version 2.07..don't know for sure if i loaded the patch...im running with the stock 1gb ram..the standby problem is that after i put it into standby and try to turn it back on..it does..the fan starts..but the lcd doesn't come back
     
  13. mtho

    mtho Notebook Enthusiast

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    jterp7,
    When the system boot, press F2 and this will bring you to the set up where you can see the bios version. Press F10 to exit setup.
    What key did you press to restart from standby? Did you try the power button?

    When you close the lid and go into standby, did you see the blue light on the lid dim down and blinking? Did the light for wireless connection on as well (assuming that you use wireless internet)?
     
  14. kf_man

    kf_man Notebook Consultant

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    mtho, that does sound like a normal behavior, I was just describing out my current laptop does it. So if I understand correctly, when you close the lid, the computer goes into standby. When you open the lid again, nothing at all happens and you have to push any key (or possibly the power button) to get going again? That doesn't sound unnatural, the laptop I have now is actually my first so I don't really know how others compare yet.
     
  15. jterp7

    jterp7 Notebook Deity

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    its version 207 like i stated before and the light dims and blinks like it should...the problem is that the screen doesn't come back
     
  16. NZwaverider

    NZwaverider Notebook Deity

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    have you set HDD timeout on all P4G settings to never.

    Also I am not to sure if everyone knows this, it is quite basic but what happens when you shut the screen is entirely up to the user and can be changed in the settings under Start, control panel, power options, under the Advanced tab.

    I close the lid while playing music so dont want it to suspend or shutdown.
     
  17. reesh

    reesh Notebook Enthusiast

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    the above method also solved my problems, not just from closing the lid , but also leaving the laptop unattended and it entering standby or hibernating. thanks mtho!