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    Issue with the ASUS F3SA-A1 DVD Drive

    Discussion in 'Asus' started by GameBreaker, Nov 28, 2007.

  1. GameBreaker

    GameBreaker Notebook Enthusiast

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    I'm having a issue with no CDs, CD-Rs, DVDs, DVD Rs etc.. loading. I think probably it got damaged in the shipping because it did come all the way from California to Georgia and the box was kind of damaged (Thanks UPS).. However, Im wondering maybe it could be a driver problem or something but I cant seem to find any drivers to download for the dvd drive..

    I put a DVD or CD in and the drive says theres nothing in it. :\

    Any help would be appreciated because Im saddddddd right now after looking so forward to getting my notebook :(
     
    GameBreaker, Nov 28, 2007
    #1
  2. GameBreaker

    GameBreaker Notebook Enthusiast

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    Guess Im doomed since no one else knows anything wahhhhhh

    This is my first laptop so I dont know if Im putting in the DVD right or what...yes dumb but the tray doesnt eject all the way I have to pull it out or is this common with ASUS laptops? Anyway, the point is every disc I put it still says "please insert disc"
     
    GameBreaker, Nov 28, 2007
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  3. E.B.E.

    E.B.E. NBR Procrastinator

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    Right, the tray doesn't come out on any laptop since it's not fully actuated (it can only do the bit of push to get the first inch out, then you have to pull it).

    I suggest trying:
    - different brand DVDs and CDs
    - video DVDs

    if nothing works, you have either bad hardware or bad firmware on the ODD.

    You can try updating the firmware (can be pretty difficult with some drives) or just get an RMA number, unscrew the drive, send it to them and wait for a replacement.

    Forgot to say: if you're running Vista try also disabling UAC before anything else. Some people have had the UAC (user access control) conflicting with the ODD.

    One sure way to tell if it's software is to try booting a bootable CD (such as the recovery CD, or a Linux Live CD)., If it works, it's pretty surely Windows.
     
    E.B.E., Nov 28, 2007
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  4. chemistry

    chemistry Notebook Consultant

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    I had the same issue with the DVD drive of a W7J. Got an RMA from Asus Canada and they replaced the optical drive. The official reason given was "the laser housing's transmission was broken"
     
    chemistry, Nov 28, 2007
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  5. GameBreaker

    GameBreaker Notebook Enthusiast

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    Alright thanks guys, sounds like Im gonna have to get this thing replaced. From what Ive read about this Ma****a UJ850s drive it kinda sucks...oh wellllll
     
    GameBreaker, Nov 28, 2007
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  6. E.B.E.

    E.B.E. NBR Procrastinator

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    Maybe still try the other things I suggested before RMA?
     
    E.B.E., Nov 29, 2007
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