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    K35TA right USB Port not working.

    Discussion in 'Asus' started by Bayx, Sep 27, 2011.

  1. Bayx

    Bayx Notebook Enthusiast

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    The Laptop is new just out of the box and the Right USB is not working. I hope it's not the hardware because I bought it off eBay, but from one of those official sellers. The Laptop is brand new.

    Things I have I tried:

    -Disabled/Enable USB Root Hub
    -Uninstalled/Reinstall USB Root Hub
    -Update Drivers.

    How do I fix this? And if I can't fix this is there an alternate to replace the USB Port?
     
    Bayx, Sep 27, 2011
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  2. Bayx

    Bayx Notebook Enthusiast

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    *K53TA in topic title. My mistake on the typo.
     
    Bayx, Sep 28, 2011
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  3. link626

    link626 Asus GL502VM, Lenovo Y580, Asus K53TA

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    test the audio and mic jacks. do they work ?

    the right usb port and audio jacks are on a separate circuit board, connected to the motherboard by one cable.
     
    link626, Sep 28, 2011
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  4. Bayx

    Bayx Notebook Enthusiast

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    Yes they both work. The audio jack and the mic jack works fine.
     
    Bayx, Sep 28, 2011
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  5. link626

    link626 Asus GL502VM, Lenovo Y580, Asus K53TA

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    so that rules out the cable.

    and you tested the left and right usb ports with the same usb device right ?

    do you have a usb flash drive or device that lights up when plugged in? that could determine if there is power going to that usb port.

    if it doesn't light up, you might have a bad daughterboard. Should be a simple replacement.
     
    link626, Sep 28, 2011
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  6. Bayx

    Bayx Notebook Enthusiast

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    Yeah I tested with my Razer DeathAdder mouse, I tested with my External Hard Drive and flash drive. They all work on the left ports both 2.0/3.0 and they won't work on the right port.

    Also do I have a warranty on this? I'm not sure because I bought this Laptop online.
     
    Bayx, Sep 28, 2011
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  7. link626

    link626 Asus GL502VM, Lenovo Y580, Asus K53TA

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    yes, your warranty is good from the manufactured date, if you don't have a receipt.
    it will tell you mfgr date on the bottom.

    asus already has your laptop info by serial number.
     
    link626, Sep 29, 2011
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