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    K53sc problem after fresh windows installation

    Discussion in 'Asus' started by amino2, Feb 10, 2013.

  1. amino2

    amino2 Notebook Geek

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    hi everybody
    i have done a fresh installation of windows 7 pro on my asus K53sc (europe model), i have installed all the drivers and the laptop worked fine
    then i wanted to install back the hotkeys (ATKACPI driver and hotkey-related utilities) and the power4gear, and i get a really strange problem !!

    when i press the G key a laptop picture with LCD writen under it showes in the center of the display !!

    i uninstalled both of softwares and then the G key started to do a double bip sound when pressed, and of course in both cases it is impossible to use the G key to write G

    i installed back the hot key function to see if it will solve this but now the G key make the dislay flash (go black then display again), and the weired think is that even on the bios i got the display flashing !!!!!

    i had to do a windows repair to stock installation to have the G working back

    then i thought it was the combo power4gear + ATKACPI driver and hotkey-related utilities the problem, so i installed only the ATKACPI driver and hotkey-related utilities and the problem was back :(

    i did again a windows repair without succes, i was obliged to did a fresh install, now i don't know what to do to get the hotkeys and the G keys working together :(

    pleas help me, since i know for the sony's laptop we have to install the drivers and software in a certain order, is it the same with asus ?

    thank you very much
     
    amino2, Feb 10, 2013
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  2. Prostar Computer

    Prostar Computer Company Representative

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    Just as a wild troubleshooting suggestion - did you try uninstalling the keyboard driver, letting Windows reinstall the default driver? And update the chipset driver first, after your Windows 7 install?

    If nothing works, then it may either be the keyboard itself, or the controller.
     
    Prostar Computer, Feb 11, 2013
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  3. amino2

    amino2 Notebook Geek

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    thank you for your suggestion, i managed to find a solution
    the problem was with the ATK driver, the last version was the problem, i did the fresh install again and used the old ATK driver just to try and all worked fine !!!

    so ASUS did a mistake with this driver, but it look like i'm the only the one having this issue (or no one used this new driver yet ! i don't think so )

    anyway now all is working fine :)

    can you pleas tel me if there is a dedicated topic for the K53/X53 seri, i can't find it, thank you
     
    amino2, Feb 12, 2013
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  4. Prostar Computer

    Prostar Computer Company Representative

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    Prostar Computer, Feb 12, 2013
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  5. amino2

    amino2 Notebook Geek

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    thank you for the links, i will go see that :)

    i have no problem with my asus U31f installing the ATK drivers, fortunately i managed to get all things working with my K53 :)
     
    amino2, Feb 12, 2013
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