M50sv-a1 Headphone Jack(s) Problem

Hi,

There is another problem about the laptop's audio jacks on the right side. When I try to plug in any typical 3.5mm tips into any of the audio jacks (any 3), it seems like it is difficulty to plug in. I have to use excessive force to punch in completely in order for the laptop to recognize it. The audio is not distorted in any way though. I thought it was a new laptop, so it would be normal for the laptop to have these plugs a little tighter than it would be.

Oh boy was I wrong...

So when I try to pull out the headphone that I plugged in, it is EXTREMELY difficult. When I say extremely, I have to pinch the head of the plug to get some sort of grip. It would take me a good while to get the headphone plug out of the audio jack.

But that's not the worst part...

When I look at the tip of my headphone jack, i noticed there were some sort of scratch on the metal where it makes contact with the audio jack. So I wanted to find out if it had caused the scratch. So I picked up another headphone lying around, inspected to see if there were any scratches on the metal and plugged it in. I pulled it back out and noticed that there was a scratch on the headphone tip!

I know people will say that it's new and as time goes back, the audio jacks will loosen up. That's not the point, the point is that it's scratching the metal on the headphone tips. It's not suppose to do that.

So if anyone has any similar problems or solutions, please feel free to post it here!

Update: Picture and details in page 3

 

Its kinda common for these things to be tight like that.

Solutions? Well if you honestly think yours if messed up, send the unit back.

A DIY option if your worried it will mess up your equipment would be to get an adapter to use instead of your original headphones to plug in there, so if damage is being caused it will damage the adapter instead of your headphones and that can easily and cheaply be replaced.

For that DIY fix, something like this
http://www.yourcablestore.com/6-Ft-35mm-Female-To-25mm-Male-Stereo-Headphone-Cable_p_22-48.html but shorter would probably be better

This would work: http://www.yourcablestore.com/Stereo-Dual-Headphone-Adapter-Splitter-Cable-1M2F_p_22-122.html

or actual adapters would work too but you would have to plug 2 adapters together probably because I highly doubt you would find a 1/8" male to female adapter since you didnt change the interface any.

Normally audiophiles would stray from extensions and adapters since you lose quality, but trust me you wont hear it esp with the quality output a laptop has unless you get some realllly bad quality cords/adapters to use.


Also there is always bluetooth headphones like I use No Cords FTW.

 

the only thing I'm worried about is: what is the headphone pushing into at the far end?

 

I used a magnified glass and light to see into the end of the audio jacks. Nothing different than any of the other audio jacks I looked into. (iPod, Desktop computer, speakers, Macbook)

 

Yeah prob just the pin that the tip of the headphone jack touches. Its just got alot of "spring" to it.

 

The headphone jack on the M50 is definitely a very tight fit. I did have to use some force to push in the plug and to pull it out. I'll keep an eye on it and see if it loosen up with use.

 

Okay, let us know how it turns out. Also, notice if there are any scratches on the metal tip when you pull it out.

 

The headphone jack is causing severe scratches on my headphone plug each time you put it in and pull it out. Anyone figure out if this is a common defect on the m50?

 

Exactly my problem, but I didn't bring it to Asus to fix this problem yet.

 

I've tried a couple of different headphone jacks and mine has been no problem with no scratches.

 

I was just wondering if anyone brought this back for exchange or get it fixed?

 

Is there any update with this issue? I have the same thing on mine...

 

Where did you buy your laptop and when? I'm just curious...

 

I have the same issue as well. I bought mine from Newegg. I have some very old headphone plugs so I tried loosening the notebook's jacks by repeatedly inserting them in and taking them out. The headphone jack is MUCH easier to insert and take out but the microphone jack is still pretty tight.

 

Any update on this? I have exactly the same problem.

 

ZipZoomFly, a week ago or so

 

Did anyone bring his PC to ASUS? Can this be solved? Or do all M50SV have the same problem?

 

Not all Asus laptops have the same problem. There is only a small number of people that are experiencing this. I called my local Asus store, and they told me to send it in if I want to, but I didn't decide to do that yet.

 

Thank you Ravage.
I'm still thinking if I should take it to my local store too. Maybe I'll take it and see if they can give another one whithout defect. I just hope they have one without it .

Take care.

 

I just got my M50sv-a1 and it has the same problem. I didn't even think to check it until I read this thread, but it has gouged my male headphone plug each time upon removal.

That, and having to deal w/ the missed keystrokes on the keyboard, the hard to depress keys/mouse buttons is slowly turning me off to this unit. The specs are great, but there are a few prevailing disappointments emerging the longer I use this unit.

 

Here is the picture of how bad the plug actually does to my plugs.


This green plug here is plugged in multiple times on the same spot. I try to plug it in exactly the same so other parts would not get scratched.


As for this one, it is after ONE attempt, it's not very clear, but you can still see that it's scratched.


I don't want to bring it yet because the audio quality is not distorted, but it's a ***** seeing one of your favorite headphones get scratched.

 

Note there are some (partial) solutions posted for the missing keystrokes problem. Search around.

Also, I think a complete solution is to upgrade to Windows XP (but I don't remember exactly right now)

 

I started using the spdif output for my headphones, it works fine with regular headphones and doesn't scratch the plug.

 

I just took mine to my local store and they consider it 'normal' lol. They say it's because the material is new. Plus, they tried the jack on another M50SV and it happened the same. I'll have to live with it Maybe with time it gets better.

Take care.

p.s. I also bought an adapter, so I don't ruin my headphones, like ViciousXUSMC recommended.

p.s.2. Missing key strokes? How's that?

 

Well.. It only happens to the microphone and headphone plug. Two of the three scratches, so I use the secondary headphone one.