Major problem on new Asus k75vm with ssd

Hello to all. First of all, thank you for having this forum since Asus service where I live charge you extra money for calling them (like calling line-and it's not a joke!)
So I've bought Asus k75vm and everithing for now it's ok but one thing-ssd disk seams not running on this machine.
Ssd is Sandisk SDSSDP-128Gb,Read speeds up to 490MB/s sata III. According to various performance programs, I have Sata II Hard disk (hitachi 5400rpm 500gb).
So, I opened the ssd, put it in one of two bays for hdd and the first time everything was ok. I installed win7 on it , reboot it in 15 seconds and everything ok. BUT! The next time I've tried it's was saing "reboot or place hard drive bla-bla". I tried several times-nothing. After 5 hours, I've powered it again and was good. Than try again and nothing. sometimes it is recognized by BIOS and sometimes it's not. Even if bios recognize the drive, it want boot from it-it's starts but after windows logo it freezes and crashes. I have tried on on other 6 laptops and SSD runs without problem. I have try to update bios, to reformat ssd , to switch hdd bays, to switch IDE and AHCI in bios,but no success. What could be the problem?Thank you and sorry for my bad english

 

Did your system come with a conventional hard drive? IF it did, were there any problems when you used it?
Also does the SSD you bought have a SANFORCE controller?

AHA a fan of the great engineer, welcome to the forum, have you tried contacting the vendor you got the K75 from? I am sure if you bought from gentechPC for instance they would be able to help you out, especially if the vendor did the upgrade.
Note I can not find that exact model number, could it be the Sandisk U100 or X100 ?
Are you using HWINFO64 or HWINFO32 to see the stats on your system? HWiNFO, HWiNFO32 & HWiNFO64 - Hardware Information and Analysis Tools

 

Hello! First of all, thank you for your reply! My laptop came with the normal hdd (hitachi 5400 rpm) and ther are no problems with it-just with ssd disk SATA 6.0gb/s...
I am running win 7 64 bit and The model of the disk is
Solid State Drive (SSD) by SanDisk

Any idea?

 

I do have the same probem!

I'm using ASUS A75VM (in Taiwan call a75vm ,it the same thing with K75vm) and i try to use the Kingston HyperX SSD 240GB (SATAIII) as system disk.

but it always shows that i'm using SATAII SSD,LOL

So the speed stuck at 260Mb/s 220Mb/s (r/w)
It should be 550/510!!! Aawwwwwwwwww!

Do you have any idea , ?

 

So your notebook recognize sata III? My doesn't! I have tried with sata II and it works perfect but SATAIII it's not recognized by the system...Like I haven't put nothing in the bay!

 

i'm so sad i got the reply from the engineer of ASUS.


"Intel HM76 晶片組確實原生支援 SATA3
但晶片組支援不等於主機板支援
此臺筆電的主機板硬碟介面最高僅支援 SATA2
故加裝 SATA3 硬碟也只能跑到 SATA2 的速度

除了出廠即使用 SSD 作為主硬碟的筆電
基本上市面上其他廠商的筆電產品也是同樣狀況

此為行業技術所限
考慮到成本及產品性價比，短期內應無改善"

It's saying that "although this notebook use the intel hm76 chip which support SATA3, but it doesn't means that the motherboard support SATA3(Welcom To Facebook!?)
This notebook's hard driver only support SATA2, so if you add on a SATA3 SSD it can still only reach SATA2's speed.
........."


oh, man. then why do they use this chip, i'm so mad now.

 

Actually, the controller does support sata 3 (and people with the older.. 1.5 year old a70 variant on the n53tk/ta have successfully modded the bios to enable it, with no issues).

What happens is that Asus says they "do not support it, because the laptop originally did not come with a sata3 drive". Then justify crippling their laptops and pissing their customers off - by saying they were idiots and didn't sell the system as well as they should have at the beginning. Presumably thanks to them being technical analphabets, and unable to hire an engineer with a working brain.

Same thing as the ram-timing. One of their guys actually said that they locked /the ram-timing/ to prevent people from overclocking the cpu. That's how awesome they are. I asked about it, and the guy didn't want to be corrected on how it works. He just ignored any protests.

But yes - you could be using that ssd at sata3 speeds, if an asus guy opened up their amibcp software, made three clicks with the mouse (setting the "gen2" option to "gen3". Or better yet - "auto"), saved and signed the bios, and uploaded it.

And that's not going to happen, because Asus' support and aftermarket division is the stuff of legends.

 

Thank you for your answer! But my problem is that SSD sata 3 IS NOT RECOGNIZED in bios and neither in windows(more precisely it will boot 1 of 30 times I try- it says INSERT BOOTRG ecc....)
So the problem isn't the speed but the fact that I insert ssd and my laptop says that the hard disk its not inserted....30 times says like that and 1 time it iz recognized. When it's recognized if I go on START and left click RESTART it boots without problem but if I go on SHOT DOWN the ssd dissapears and for next 30.40 times bios don't recognize it.

 

Oh.. Thanks for ruining my perfectly good rant

Solid State Drive support information

Try installing their newest firmware. Depending on your windows-version, it could be like someone said, that the drive is put in a state that stops it from responding after shutdown. Rare, but it happens. But it's difficult to guess about it.. If you open the event-viewer, do you have anything interesting there after a boot? Or do you get any warnings over and over at shutdown, etc.?

edit: Just one thing - sata3 devices are backwards-compatible. There's no such thing as a sata3 drive that can't boot in a computer with a sata1/2 controller.

 

Actually there was one Asus notebook that wasn't taking SATA 3 SSDs, i don't remember which one though, but it's somewhere in the NBR Asus forums.

Your rant is still valid, Asus was better than this before and they need to get their act together regarding that and customer support as well.

 

>_<

..I guess.. there could be one way to make that happen. You could tweak the bios to detect and choose the highest available signaling speeds for the drive. And then separately force the controller to sata 2. If the drive then doesn't support changing signaling speeds via software (the drive's controller panics, routines don't support it), then it's possible you could see stuff like this. That the drive is detected, and sometimes work just fine. But if something is written to it and it runs a routine like garbage collection, or some status change routine, then it could.. fail and disappear from the sata controller during the boot sequence.

edit: So is there a way to set a jumper on that disc? Maybe force sata2 in the "toolkit" software, that sort of thing..?

 

When I close windows, nothing happens-no errors! So ,guys, I will try one thing: tomorrow I will sell my new notebook and buy the new one- the same as I have now. I want to test if it's just my laptop or the hole series of k75vm (a75vm).
Maybe I screwed up something flashing the bios: according to asus site, I could flash it with the tool from their site. I did it, and after that, I could not enter not even bios because bios password was required .So I took out cmos battery , hdd and ram and I reset it that way...Maybe I messed up doing something of that...After tomorrow I will know if it's my laptop or all k7kmv (a75mv) laptops that have problems with sata 3 ssd disks.

 

No secret that me and Occam never got along. But that might not solve it. You could be testing whether that particular disk has a routine that has problems with the asus bios setups. Like I said - same or older motherboard on the k53/n53, same bios manufacture, etc., has been successfully patched to detect and run sata3 disks, at sata3 speeds.

I know other amd-based asus computers have been able to run sata 3 disks in sata 2 as well. Because of.. the same problem as always - that the bios didn't enable sata3, even when the mainboard officially supports it.. I.e., someone went and looked at the mainboard model, went shopping for a sata 3 ssd, connects it, it works - but only in sata 2. So there's no inherent compatibility problem with sata 3 disks.

And as long as ahci is enabled in the bios by default (probably is), you can't actually change any settings anyway. And the new bios will have the same settings. So I would try making some changes to the ssd's firmware first. I.e., use the old hdd or another computer, make that sandisk toolkit bootable iso image (on an usb key or a dvd/cd), then switch and run the sandisk firmware updates, take a look at the settings. If you can set the signaling speeds (sata 6Gbps/3/1 - corresponds to "sata 3/2/1" <- this isn't the name of the standards), or for example disable autodetection, certain "smart" features, etc. That might be likely to make you able to boot, at least.

...before that as well -- Does the ssd show up in the boot-menu when you hit "esc" at the boot-splash? Can you boot the drive from there? Try to test that first, before sending it away.

 

Here's the laptop i was talking about: http://forum.notebookreview.com/asu...-u24e-review-owners-lounge-7.html#post8114795

 

lol ... I made a good guess, didn't I? Like the guy says there as well - the disk is actually present if it's forced to sata 2 when it's detected. So it's not that the controller can't find the drive, it's that the boot tweaks at "optimal"/normal settings makes it impossible to boot from. And presumably whenever the controller resets (a detect phase in the Windows install etc.) the ssd runs into the same autodetect problem again.

 

No need to do that, i have the same laptop and have the same issues.
And it's not just you and me, these guys too:

link1 link2 link3 and maybe more.

Still waiting for that miracle to happen...

 

sorry that i didn't read your question clearly

 

Holly...! Thank you guys....so it is thrue....k75vm doesn't support sata 3!!!! I have try sata 2 and it is working ...Anybody else with sata 2 ssd can confirm that?

 

Your Sata II SSD is on AHCI or IDE?

 

Ok guys, the new laptop came! for the first 80 minuts ssd was working superbly but after that, started to do "old things"-reboot and no hdd inserted. conlusion- ASUS K75VM DOESN'T SUPPORT SATA 3 SSD !
Anybody tried with ssd sata2?

 

Thanks fore letting us know that the sata 3 ssd have problems with the asus k75v laptop.
So I just added in the second hdd bay a sata2 128 GB SSD(crucial V4, p/n = CT128V4SSD2).

I works like a charm !!

Boot time is AMAZING compare to the slow native 5400rpm HDD.
Thanks again.

http://users.skynet.be/xixou/asus_k75v_ssd_crucial_v4.png

 

do you have the same laptop ( k75 vm) ?

 

Is there any news on this ?
I bought the same notebook last week en was searching for info on buying an SSD to add when i bumped on this info
I'm considering returning this notebook ( in fact ; no SATA2 SSD at my local computer store)
i'm disappointed when you buy stuff that do not honor the specs indicated
I mailed ASUS for info.
Does anyone her has tried to add SSD on this K75V?

 

I bought a K95VM one month ago. Added a Crucial M4 from my old laptop in the 2,5" drive. (Just stick it in; no screws or nothing). Switched in the bios the primary boot drive to the 2,5" crucial. Installed win7 and some asus drivers. That's it. Works like a charm. No probs at all.

Windows index for Primary disk: 7,9 (Lowest: Graphics 6,7)

 

Sorry but just read 3 pages of this topic and you will get the answer for your question.

 

Just took ssd sata 2 crucial and it works great! So, ASUS K75vm does work with SSD sata 2 disks. BUT!!! Yesterday ( 10.11.2012) I've updated the bios with the newest version from ASUS website.I don't know if this help because I have never tried with sata 2 ssd disks before updating the bios (last update was 2 mounths ago). So it might been that with that newest bios version ASUS K75VM laptops can read ssd sata 3 disks too. For now , one thing is sure- IT SUPPORTS SSD DISKS SATA 2!

 

Any chance you cant test SATA 3 ?
Still waiting respons from Asus Helpdesk

 

I repeat once again: PLEASE READ ALL 3 PAGES ABOVE. Common, I opened this thread because I had problems with sata 3 and you keep asking me if I can try with sata 3.
IT DOESN'T WORK!
Please, read just 3 pages.

 

I meant after the bios update

 

I doubt. Let me find again some ssd sata 3 and will let you know. But, it's the same thing. The speed from sata3 ssd disk will be at the speed of sata 2 disks because our laptop cannot handle speed of 6mb/s

 

Hello there,

Just for info that I'm a ASUS K75VM user in HongKong, I've got the problem with my 2 new install SATA III 6GB/s Hitachi TravelStar (7mm) 2.5" 500GB 7200rpm), both HDD are unstable and fail to install Windows7, so I change to another SATA 2 3GB/s WD 2.5" 5400rpm HDD and working fine no problem at all, now I'm sure the chipset is non-stable with SATA III 6GB/s device even SSD & HDD, I hope the coming new bios will solve the problem, but I'm already use the latest BIOS 225(Upgrade from ASUS support centre and not yet release now) and still not fix the problem.

 

Answer of Asus

We do not provide support for hardware upgrades on our notebooks.
This means that we cannot provide any information about this.

Our notebooks are complete systems, if you want to upgrade the hardware you can do this on your own accordance without our help.
This because you are changing our configuration into something we didnt provide and havent tested.

 

Holy *******ing ******. They really did it. They've turned into Apple. Too bad they're still paying for features they're not using, while having assets they're not taking advantage of. But hey - that's how the industry works, I guess.

 

This should resolve the problem
http://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=21858

 

I confirm, it is the K75VM.
Works fine for weeks now.

 

my K75 and the performance of disk 60GB SSDZ


http://sterim.pl/sataIII.png

 

I was planning too to buy this Asus laptop for using it with a SSD (in the second drive bay), Just one question though: did anybody tried using the SSD with SATA3 in the FIRST drive bay and moving the HDD to the second drive bay? Just curios...

 

Hi,

I have ASUS K75vm and installed sandisk ssd 120 extreme, and had same problem. I found out that i have to wait about 1 minut before reboot the system and that is solution which I am useing.

I didn't know why is this happening, but find it in Intell:

2. When an ODD is in the Zero Power state, some ODDs may disappear when a hardware re-scan is initiated via the Windows Device Manager. A second hardware re-scan conducted before the Zero Power Idle Timeout value is reached (default is 60s) will return the drive to an OS visible state. This behavior is believed to be related to the length of time an ODD requires to become ready during power on from the zero-power state.

Intel® Rapid Storage Technology

After my system is up and running, my sandisk ssd windows score is 7.9, and processor Intel i7 3610 has 7.8

Regards,

Trivun

 

When I bought my K75VM I wasn't interested in SSDs, because I wasn't intending to invest more money. But when I saw the system booting slow I began to search for SSDs (just out of curiosity)... then surprise, found this and other pages. So, I wrote my own message to ASUS support and their reply was that the laptop has only sata 1 controller and that SSD sata 3 will not work. What do you make of this reply?

 

Hi,
I tried with an SSD sata 3, I can confirm they are not working with the laptop k75vm (bay 1 and 2).
Stick to sata2 ssd.

 

It seems that I have found a solution for problems with a ssd (mine is a samsung 840 pro 512Gb), on a asus k75vm.
Hi there,
Hallo all,

I bought a hdd caddy to replace the optical drive with a ssd

Now my asus recognizes the ssd even in ahci mode. Finally it works perfectly.

Regards Peter, Amsterdam, Netherlands.

 

If you can get SATA III from 1 HDD bay, and 1 ODD bay, then they (2x SATA III) are fully accounted for.
HM76 has 2x SATA III ports, and 4x SATA II.
http://www.intel.com/content/dam/ww.../product-briefs/hm76-mobile-chipset-brief.pdf

 

Nice find
I also bought samsung 840 pro 512Gb , and wanted to order that caddy ...
But first i tried the SSD in Bay 1 (the bay of Original HD) and works like a charm in SATA3 and AHCI
Moved the WD HD to bay 2 , it is recognised in the Bios and windows Device Manager , but not in Windows Explorer
I tried the following trick Hard Drive Not Showing Up In My Computer - How to fix it (Windows 7) PART 1 - YouTube
Good luck to the rest of you

 

I also have the k75vm. I bought a samsung 840 evo 250gb
After trying to find a solution for installing windows 7 on there.
I went back to the place that sold me the ssd and they tried installing it. But after trying for 2 hours they came back to tell me the k75 wasn't compatible with ssd's. So they gave me a refund.
Afterwards i started digging online and found this thread. I have read it entirely and wanted to know if it was possible to put an ssd in my laptop?
For me both 2 free sata slots didn't work. I don't really use my disc drive. Does it work in there?

Thanks in advance.

 

Have you tried using DISKPART utility in Windows installation to clean the drive out?
Press SHIFT + F10 to open it while in the installation screen.
Then type diskpart [Enter] to get into the utility.
lis dis [Enter]
sel dis 0 [Enter] (if 0 is the SSD)
clean [Enter]
exit [Enter]
Then proceed to OS install and see if it allows you to install the OS.

 

Since i got a refund, i don't have the SSD anymore.
Regretfully

 

Ok, in case you have a chance to access it again then don't forget to try the commands that I've shown here.

 

Hi guys.
Had the same problem. Asus K75VM + Samsung 840 EVO. All symptoms as you described here.
Fortunately my friend give me to try OCZ VERTEX 4. And with this SSD works just fine.
So probably it's some hardware incompatibility behind Asus K75VM and some SSD controllers.
So all is not so bad I hope ))

 

Can you give the exact serial number of the OCZ VERTEX 4?

Which version, so that I can buy the same.

Couldn't find the CT128V4SSD2 for shipping to Belgium.

Kun je misschien wat duidelijker uitleggen hoe je juist een SSD werkend hebt gekregen op een K75VM?

Bedankt


http://www.amazon.co.uk/Integral-12...F8&qid=1397509537&sr=1-18&keywords=SSD+SATA+2

Could this one work on the K75vm?

 

Good news lads!

I'm providing IT assistance to many, so I've had a number of SSD in my hands; every now and then I tried one with my poor K75VM, that two years ago pissed me off with the same issues you're discussing, and guess what??? I FOUND A SSD DRIVE THAT WORKS!!! CHEERS!!!

Go out and buy a Kingston SSDNOW V+ 200 120GB, as long as you can still one new. It's the older version (current is "300"), it's already sata3; it's more expensive than the current versions but... who cares! instead of messing with odd and stuff...

Just to be 100% clear:
-K75VM, 8GB ram
-latest "2014" bios v.234
-no messing with ODD: it's still there
-no messing with bios
-regular HDD bay (the one closest to the center, but I don't think that's important)
-the model that I tested, and I've been using succesfully for the last three weeks, is Kingston SSDNOW V+ 200 120GB; in the following days I tried a Crucial BX100 500GB (I need more space) with no luck; I'll try soon a Kingston V 300 480GB, but so far the only tested is V+ 200 120GB, so stick with it.

If you need anything, just ask.

If you follow my advice and successfully run a V+ 200 120GB (or any other model or size), please let others (and myself) know in this thread.

Regards,

Roberto