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    Message error on battery display?

    Discussion in 'Asus' started by Sungam4, Nov 13, 2008.

  1. Sungam4

    Sungam4 Notebook Enthusiast

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    I dont know if I have a virus or worm, but NOD32, AVG, CClearner, AntiVir or Ad-Aware hasn't picked anything up but I have been having problems with my notebook. Seems today my battery is going crazy; it is reading at 140% and falling from that point....Any ideas on what it could be?
     
  2. David

    David NBR Random Reviewer NBR Reviewer

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    That's pretty weird and certainly the first that I've heard. Are you getting significantly longer battery life as well?
    I would try and recalibrate your battery from your bios and see if that solves the issue.
     
  3. JasperA66

    JasperA66 Notebook Enthusiast

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    my battery sometimes goes up to 110%, but I haven't worked out why.
     
  4. rfs830

    rfs830 Notebook Evangelist

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    well i just got my g50vt and im plugged in but my battery is showing 95% and not charging.

    I need to run the calibration on this. **** I just got this laptop. I better now have to have battery problems like my last z71v
     
  5. bartystewart

    bartystewart Notebook Consultant

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    My g50vt bounces between 96-100. I'm not to concerned though, it's not like i bought this thing to run on battery power for very long.
     
  6. davidfor

    davidfor Notebook Consultant

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    That sounds normal. LiIon batteries can't be constantly topped up with a trickle charge (like NiCads). So, they charger turns of when the charge level hits 100%. Then it doesn't turn on again unless the charge level drops below a certain point. For the laptops I have used, this is 95% (this includes three ASUS machines). If you unplug for a few minutes and the charge level drops to 96% and plug in, the charger won't turn on. But if drops to 94%, it will.

    Also, even if the laptop is plugged in all the time, the battery charge will drop. This is due to "self-discharge". LiIon batteries have the lowest self-discharge of all rechargeable batteries, but the charge level will eventually hit the automatic recharge level.

    The calibration suggested might be a good idea. But also try the test I have suggested to see if that is what is happening.

    David
     
  7. Qwakrz

    Qwakrz Notebook Consultant

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    Asus laptops will not change the battery if its between 95 and 100%, this is to reduce the wear on the battery as constant "top up" charges over 95% do more damage over time than letting it float between 95 and 100%
     
  8. kennyy

    kennyy Notebook Consultant

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    mine 101% :D Just unplug the power supplier then it will go down.. and always stop at 95-100% it is normal i think
     
  9. Sungam4

    Sungam4 Notebook Enthusiast

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    Well, as of today the battery display is the least of my problems. I managed to drop my notebook from my 3 foot table on to its side over my dog and splat Wireless mouse usb device slammed into the slot unsnapped the keyboard a little bit, Lcd frame unsnapped and wont snap back into place properly; screen display is ok but there is about a quarter inch gap in between now, I can hear something rattle in the system, when I press the turn off button it makes a faint swoosh sound, fan at times is running so hard i can feel it shaking the table,
    Seems to be running a little hotter than normal ( I play wow on it with default settings and it used to be between 40-48 degrees c for both cores, now its 50-59) and finally my icons in start menu are missing; besides explorer. :mad:
    The thing is Asus doesnt cover the BB books; I have a G50vmx1. Luckily I bought a 1 year warranty from them. My question is; are they reliable and what do they do to the notebook? Do they replace it or just replace the damaged items??
    Thanks,
    Still crying.
     
  10. David

    David NBR Random Reviewer NBR Reviewer

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    You do have a warranty from Asus, but it's not an accidental protection warranty. Asus will still repair your notebook so I would call them, and ask for a RMA.
     
  11. Sungam4

    Sungam4 Notebook Enthusiast

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    They were the first ones I called, and customer service rep told me that BB are the ones I should call and talk too since they dont cover the machines bought from there?? Should I call back and ask for the RMA?
    Thanks
     
  12. David

    David NBR Random Reviewer NBR Reviewer

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    Did you register your notebook with Asus?
    I'm pretty sure BB Asus notebooks are still covered with the manufacture warranty. I would call back and insist on an RMA.
     
  13. Sungam4

    Sungam4 Notebook Enthusiast

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    Just got off the phone again with them and he told me that it doesnt qualify and I would have to pay for the repairs?? Told me to go with BB...by the way what is a RMA.
     
  14. David

    David NBR Random Reviewer NBR Reviewer

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    Well, at least you tried. After all, damage caused by drops is considered "accidental" and Asus notebooks sold by BB doesn't cover that.

    An RMA is Return Merchandise Authorization. Before shipping an item for repairs/servicing, the manufacture must issue an RMA prior to receiving the item.
    http://en.wikipedia.org/wiki/Return_merchandise_authorization
     
  15. Sungam4

    Sungam4 Notebook Enthusiast

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    Thanks. Im so sad, this is my only computer and 2-3weeks without gaming is going to suck major.
    :mad: