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    My Experience w/ASUS Warranty

    Discussion in 'Asus' started by rhcpcrony, May 17, 2007.

  1. rhcpcrony

    rhcpcrony NBR President

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    I just want to give ASUS RMA service a thumbs up. I blew up the right speaker and I thought I would have to fix it myself somehow. But I wanna thank milestone for telling me that Asus could still fix it, if it was under warranty. I sent my W3J on Sunday and received it today Thurdays, that was fast!. It was sent via Fed-Ex and I didnt pay a single penny, they provided me with a fed-ex account number to send it over night.

    I also had a cpu upgrade and they didnt get all negative about that.
    LOL and to my surprised they not only fixed my speaker, but they also replaced the chassis and the lcd too it appears, with a new one, without me telling them! Yea it was a little scratched up and stuff, but hey thx.
     
    rhcpcrony, May 17, 2007
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  2. mujtaba

    mujtaba ZzzZzz Super Moderator

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    That's some wonderful experience :)
    Thanks for sharing!
     
    mujtaba, May 17, 2007
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  3. AuroraS

    AuroraS Notebook Virtuoso

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    Wow that's awesome! They went above and beyond to fix many of your problems... sounds great.

    Asus FTW :)
     
    AuroraS, May 17, 2007
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  4. trooper_gs

    trooper_gs Notebook Consultant

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    thanks, my sound card blew up but i have to wait till the exams. i was hesitant to send it back but your opinion really helped
     
    trooper_gs, May 17, 2007
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