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    Need HELP s96j

    Discussion in 'Asus' started by Rodenthunter56x, Jan 23, 2007.

  1. Rodenthunter56x

    Rodenthunter56x Notebook Geek

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    Hi I have a Asus a96j and its not working with any power adapters. The problem I believe has to do with the plug in the system because I know its not the adapter and it can still run off the battery. Please help be find a solution or part. I cant use my warrenty through mwave and intel says I need to so I not in a good place. Thanks for any help you can give me.
     
    Rodenthunter56x, Jan 23, 2007
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  2. loopty

    loopty Notebook Evangelist

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    Were you using any after market power adapters?

    Regardless, most power connectors on notebooks are physically on the motherboard. You will probably end up having to send it in to Asus.
     
    loopty, Jan 23, 2007
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  3. Rodenthunter56x

    Rodenthunter56x Notebook Geek

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    Can I send it to asus under my warrenty without going through mwave
     
    Rodenthunter56x, Jan 23, 2007
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  4. GenTechPC

    GenTechPC Company Representative

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    It's S96J, Asus does not handle warranty for it, Intel covers the warranty for 2 year.
     
    GenTechPC, Jan 23, 2007
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  5. Rodenthunter56x

    Rodenthunter56x Notebook Geek

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    Yea but when i called intel they just said I have to use may retailer to send it in
     
    Rodenthunter56x, Jan 23, 2007
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  6. GenTechPC

    GenTechPC Company Representative

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    Is it under 30 days? if it is then Intel will ask you to send it back to your vendor.
     
    GenTechPC, Jan 23, 2007
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  7. Rodenthunter56x

    Rodenthunter56x Notebook Geek

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    no it been like 3-4 months
     
    Rodenthunter56x, Jan 23, 2007
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  8. Gator

    Gator Go Gators!

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    No reason why Intel should decline to repair you S96J. Talk to them again, and this time be more insistent...in fact read them the terms of the 1 yr. warranty from your manual.
     
    Gator, Jan 23, 2007
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  9. Rodenthunter56x

    Rodenthunter56x Notebook Geek

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    Any other ideas or ways to repair?
    I don't think intel will do it for me but i will try again tomarrow
     
    Rodenthunter56x, Jan 24, 2007
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  10. GenTechPC

    GenTechPC Company Representative

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    the best and the fastest way is to contact your reseller.
     
    GenTechPC, Jan 24, 2007
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