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    New ram does not work on my U36JC

    Discussion in 'Asus' started by hanime, Oct 1, 2011.

  1. hanime

    hanime Notebook Evangelist

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    I just bought a new Patriot Signature 4GB ram (Product ID: PSD34G13332S) and put it into my laptop on a single slot alone, but it does not work. While booting Windows up, it crash to BSOD. Is this defective? My original ram worked--it is the Samsung 4GB ram (Product ID: M471B5273CH0-CH9). I put the Samsung one in and it boots up normally. Is this ram compatible with my laptop? Thanks!
     
    hanime, Oct 1, 2011
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  2. V_Chip

    V_Chip Be about it.

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    Most likely defective. Bad components are rejected by the computer. RMA-ing it would be my choice.

    If it's plain incompatible with your notebook (which I have not looked into; check it on Crucial) I'd suggest just returning it and getting the right RAM.
     
    V_Chip, Oct 1, 2011
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  3. hanime

    hanime Notebook Evangelist

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    I did an RMA today already. I just want to make sure the exchange from Newegg will not be another waste of time.
     
    hanime, Oct 1, 2011
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