OK convince me why ASUS?

Convince me why ASUS? this is my feelings

Bad past with systems and service, even "GPU Burnouts"
Not main stream for dealers ( today when I googled could not find more then a couple dealers)
Poor resale value (Compared to Dell, HP, Sony and Toshiba)
Gamers seem to be the biggest market


SO tell me more and convince me I should look to these systems to recommend.

as in my signature I'm now a Dell fan, having owned over 8 Dell Laptops all with superb function and durability.
They were bought in all forms too
Used
Refurb
New

my latest in my Signature

I have owned HP, ACER and MSI in the past
Second Best was HP
ACER the worst

Never owned ASUS

 

ASUS's customer service has been widely regarded as the bottom three. However, they've made significant improvement in the last few years. Still not as good as some (HP, EVGA for instance), but not as horrible as some (Acer, Gateway, etc).

ASUS is also not really considered as "mainstream", because they've just entered the NA notebook market in the last few years. However, a lot of well known resellers carry their products (Newegg, Amazon, Zipzoomfly, etc). Best Buy is also one of ASUS's biggest resellers, and you can often find a lot of display models in their stores.

As for resale value, I believe this is the problem that plagues notebooks. Generally notebooks are difficult to sell, because by the time you want to sell the notebook, its already outdated anyway. the problem may not be as bad as ASUS, since their laptop's specifications are always decent even 2 years after the product's inception.

So why should you buy ASUS? Because while their tech support is horrible, ASUS does offer better warranty services than the rest of the crowd. Their pricing is also more sensible than most (like Sony or Alienware). Their laptops are also better designed (unlike Acer or Gateway). So really, what's not to like about ASUS?

 

ASUS may not be fore and front most in the reseller market, but they're not nonexistent. Just go to Target or Best Buy's website, type in ASUS, and you'll turn up laptop results.

I've been looking to ASUS recently because their laptops have offered what I've needed without being overpriced. They've also avoided some of the crazy stunts I've seen on other laptops, such as swapping the standard keyboard layout around or changing key functions.

However, I can't offer you an actual experience with one.

 

All other brands were overpriced for me. it was just like buying a plain tshirt and add on a brand sticker. I love my ux50v. Just wish it had an upgradeable cpu (mines soldered) but i realized i wont need a faster cpu for the regular taks (office, internet, windows video/music, itunes/ipod syncing, etc.)

 

Why? Because I got a laptop that plays Crysis Warhead at 30 fps at 1680x1050 on High for $976 (including tax), this week. And it weighs 7 pounds...

 

This is my main reason for liking Asus.

 

yes for Gaming no doubt ASUS has been a favorite due to price.

But if the warranty service is lacking? Meaning they have a 2 year warranty but what good is it if they do not follow up? Acer does this, they suck at warranty.

How about the main company, when I went to the only ASUS website I could find it sucked, support is a question for me.

And I know and agree Dell has problems, believe me I'm glad my rigs have been good.

Unlike many people though I see things like Hard drive failure part of the technology, one dell, a vostro 1500 I have had 2 HD failures, but replaced it myself for less the $70 total for both times, I bought the Vostro used and the HD problem is not Dell's fault, it a consumable like batteries.

 

My impressions:

Design: while Asus has put out several "cookie-cutter" notebooks (like the F and K series, for instance), they still have a number of well-designed notebooks (see the U & UL series) out there.

Build Quality:In general, Asus has above average build quality on their units. Notebook computers are more error-prone than most products, but per capita, there are less problems with Asus units than with most other brands. Asus computers come with the best standard warranty in the business (2 years global coverage with the first year accidental) Asus was ranked the most reliable computer brand in the US by repair firm Rescuecom for the second consecutive quarter (link here)

Tech Support: Asus tech support (in the US, at least) isn't as bad as some would have you think. However, there is still some improvement that could be done. Laptop Magazine gave Asus a grade of B- in their annual tech support showdown (link here)

Value: As previous posters said, Asus tends to sell notebooks that are a very good value.

Overall, I think Asus is a good brand to consider.

 

Like I said, ASUS probably has the best warranty around. Its rare to find a company that offers free 2 year warranties, including 1 year accidental warranties, as well as free shipping to / from ASUS RMA. Sure, their tech support really isn't the sharpest blade in the drawer, but the warranty service is hardly matched by any other company around.

As for their website, I totally agree. ASUS's website is probably the worst I've seen from any manufacturer. But the thing is, you're not here to buy their website, but their products. From where I'm sitting, ASUS products are pretty much top notch.

 

Hello, my Dell friend from the notebook recommendation forum

I'll give you my opinion on why Asus is worth the money unlike Acer/gateway and so on.

1. build quality is above average. it's not Acer.


2. you save a lot of money if you compare a similar speced Asus to a Sony for example.

take the UL80VT for example. this laptop is perfection itself for its class (thin and light).

- ULV core 2 duo processor

- 4gb of ram

- excellent switchable graphics

- 12 hours of battery life

what other company can provide consumers with such a laptop for 820 bucks? the answer is none, Asus is hitting bulls eye on what consumers want and need.


3. although the customer service is just "decent". you get a 2 year global warranty with 1 year accidental damage coverage for free. (the best notebook warranty in the industry). I've also heard that some people got brand new recent laptops when Asus could not repair their old one.


so yeah, one should go for Asus if they want a quality product at an affordable price.

 

No need to convince you unless you're going to pay me commission.

 

I've only owned 1 asus and that was the G1S. If you've been around the asus forum you'll know that the G1S has been plagued by overheating issues and MANY people are having their laptops fry out. To add to this, most of the warranties are just expiring. Asus released a defective product that was KNOWN to burn out. Instead of recalling or offering a new laptop for burned out GPU's they just sat back and waited for people to call in the problems themselves. Then they just replaced the motherboard and waited for the problem to happen again and hoped that the warranty would expire. (burned out twice for me). However, I'm now being offered a replacement so all is not lost.

Before purchasing though I bought asus because of the bang for the buck. The products they offer give you the most for the least. Their build quality is very good and an awesome warranty. 1 year accidental. 30 day dead pixel and a 2year global warranty.

 

Before i had an Acer laptop that looked OK. i bought an asus u80a and it blows my old acer. this laptop is smooth well designed and very affordable. Not only that, but now Asus offers one year free accidental warranty at no cost.

 

I have a question, if you don't have any good experience with ASUS, why the heck would you recommend their laptops? You should recommend products that you believe in or you think would meet the needs of the person asking for advice.

When giving advice, it's natural to be biased for or against certain brands depending on your experience with the manufacturer and their products. You may be a big promoter of Dell but I'm sure there are other people out there who are absolutely against Dell. Don't suggest ASUS products if you think they're trash but don't demean anyone who suggests their products, either. They're just going by their own experience and they probably had better luck with their ASUS laptop than you have.

Personally, I think every company has lemons every now and then so I don't let the brand name bother me as much. My first laptop was a Dell that died 2 months after warranty expired (common problem on that particular model, bad design on Dell's part). Despite the bad experience, the next laptop I bought was still a Dell because they had the best price at the time. That laptop is now 4 years old now and it still works perfectly (barring the abysmal battery life) and slow performance (by current standards).

 

best machine i have ever known, in my sig...

 

My first laptop was ASUS Z70V and the second one is F8Va-C1 (in the sig). If I bought a similar config machine from another brand, I should have paid $300 or more. Why?

I used my Z70V for exactly 3 years (Aug. 2005 - Aug. 2008) and sold it for $600 cash. Its resale value is not bad either.


--

 

Its not Demeaning to have an opened mind, I do not have millions of dollars to spend myself trying all the different notebooks out there.

I'm also a physician, I do not have to have the thousands of diseases to recommend Diagnosis and treatment.

Yes someone who owns a certain computer is a good source to recommend but they are also biased.

I'm I biased by Dell? Yes in the fact I see a good product.

HP is also a good product from what I see

ASUS is unknown to me these years, only seen a couple, if they were so great then why are they scarce?

Why is it not a fair question?

Acer is plentiful in Europe as is Packard Bell laptops

Acer is around in America, in fact I have seen more Acer's then ASUS.

I think there are reasons for that. but being opened minded I wanted to know from owners.

I'm also an expert at certain aspects of computers, I was an IT tech long ago before what I'm doing now.

SO I recommend systems all the time to people around me and started to again here.............

Here may be a mistake if it gets hostile though...........I do not need attitude just good debate and open minds...........

One thing (I'm guilty in the past) people are posting like "This is the best and only laptop" type of hard core post, I think its wrong, I think the format to help people is give it as suggestion not that they are crazy to not look at others. Lets explore the choices and give options. that's all I'm doing now exploring.

 

I won't say a lot other than I owned 3 gateways before my ASUS and I couldn't be more happier with my ASUS. It's nice, fast and fairly inexpensive. I said I would never switch from GW, but after my ASUS experience the past few months I'll stick with them for awhile.

 

Thanks, so ASUS has been a good deal?

 

Asus has hurt themselves a little by trying to go mainstream instead of staying a mid-premier brand when they were producing things like the W3Js

 

yep, it's been great

 

Asus rare? lolz. half of my school is using an asus of some sort.

 

I wouldn't go as far as saying that Asus is a premium brand for notebooks. But GPU cards, yes

 

I didn't mean to appear militant. It was meant to be more pragmatic. The demean comment was there because I saw an earlier post of yours that said "you asus fans" when someone suggested an ASUS laptop. I believe it was a discussion on the UL80VT.

I'm just saying you don't have to suggest a certain brand or product if you don't think it's good. Lack of unlimited funds is generally why people come here to ask for advice on what notebook to buy, usually from people who've had more experience with the brand/product. It's okay to biased for/against certain brands. You have your reasons why you don't recommend ASUS laptops and it's okay to stand by your convictions. What you've mentioned - bad tech support, faulty products, etc - those are things that people asking for advice want to know. That's what you're currently seeing and you're justified in not recommending ASUS laptops. They may take your advice, they might not. Ultimately, it's up to the user to decide what they do with the information you give them.

However, it's good to re-evaluate once in a while. A company might be putting out bad products before but they may have improved quality now or vice versa.

By the way, ASUS is a big OEM. They made the motherboard for a couple of my HP desktops. Dell actually gets their parts from various manufacturers - ASUS, Foxconn, etc. ASUS is also quite a favorite for system builders especially their enthusiast motherboards (albeit GIGABYTE has started getting more market share). Just because ASUS started releasing laptops under their own brand only recently doesn't mean they have no experience making laptops or parts for laptops before.

 

that would be me and he did open his mind about Asus, once he saw that someone could get a quality laptop for 819usd

he is a fanboy, but it's a good thing to be an open minded one.

 

Personally I am not a fan boy of any one manufacturer. Each though has their own reputation and place within the market. Before recomending any system you have to evaluate the user and then thier needs of the system.

I wouldn't recomend Asus as a first suggestion to a new user unless they had easy access to someone of mid level computer knowledge. In this way casual noob questions can be easily answered without worring about tech support. I would highly recomend them to anyone already at mid level knowledge as they in general seem to be a fairly sturdy machine.

Asus seems though to still be fairly new at the gaming laptop machines and cooling issues. While getting better at this I am still hesitant on this front with Asus. This is also why, to a gamer, I'd wait till the dust settles on the UlxxVT's. These ultra light machines could easily have cooling issues with the nVidia chips, although I haven't seen a single post with anyone else even mentioning this.

Time will tell with the new machines. This however is my point though, better to let others be the beta testers and let them pay the premium costs along with iron out the issues if any.............

 

ASUS has been overdesigning their laptop since the first G50 came out, especially on the cooling front. I've used G50V, G70, G51, and G51Vx before, and they're very cool to the touch even under the stress of Crysis. This, of course, is very unlike the Gateway 7811FX, which overheats about every 5 minutes. Acer really does not have the same design principle as the ASUS.

 

Well i have the asus 50vt and its amazing value and performance, it is great, i can overclock and no overheating issues!